Rated 3.7 out of 5 by 57
Rated 4.0 out of 5.0 by Justaguy2013 Quiet room with terrific pillows
Service was very good. Like the firm/soft pillow combo
Lots of choices for breakfast. Clean eating area.
February 11, 2014
Rated 4.0 out of 5.0 by Taco Taco Nice, Clean, But Way Overpriced!
We stayed in 15 Holiday Inn Expresses in 3 weeks, the hotel would be better served on the other side of town, my opinion! I think the hotel should be priced around $100 a night! Nice and Clean, awesome job staff!
January 27, 2014
Rated 4.0 out of 5.0 by ErnieG13 Good hotel
I liked this hotel. The sad thing is that had I not been an IHG member, I would not have been able to afford staying here. I think that if the rates were lower in the off season, you might have more guests. More rooms filled means more money for HIE in the long run.
January 8, 2014
Rated 5.0 out of 5.0 by AZ_Sailor Great bed, nice property, well-trained and friendly staff
We spent several nights here while stopping to see the caverns as part of a long car trip. I am an IHG club member and was greeted as such by the reception desk staff. They were friendly and knowledgeable which certainly made our stay more pleasant. The room was quite nice - a sort of mini-suite layout a TV and a sofa to the front by the bath and the bed and another TV to the back. The bed was great! Very comfortable and a bit taller than typical. The fitness/pool/spa area was clean and stocked with towels. Breakfast was better than run of the mill "free" ones often are and the staff was friendly. The property is well-kept and secure. I would recommend this hotel.
January 3, 2014
Rated 3.0 out of 5.0 by jjj777 expensive
Overall experience, expensive for the services provided and offered. Noisy parking lot to close to a mall.
January 1, 2014
Rated 5.0 out of 5.0 by young7657 great service
kitchen staff was great staff member liz was awesome thank you
December 25, 2013
Rated 3.0 out of 5.0 by Familyoffour2013 Just an average hotel with polite staff
This was an average hotel experience. I would recommend it as a decent, safe place to stay with a family on a budget. The carpets in the rooms were visibly stained. Stained anything is gross. Also, the shower did not drain properly. Another eww factor. There were a few places in the hotel where carpet had been replaced with random blue cheap carpet and it looked like a botched "patch job". The beds, bathroom and rest of the hotel, like the lobby and dining area were kept in a clean manner. The beds were comfortable. The rooms have a small fridge and microwave which is helpful for families traveling with infants or kids. The free breakfast was bland and luke warm and made of instant fake foods. Stick with an apple and an english muffin and it's fine. The coffee was ok- just strong enough to hold you over until the nearest coffee shop. The staff was polite. The indoor pool was a nice feature since we stayed during cold weather but it is definitely overrun by families with children and not a good spot for adults trying to relax because of the noise of an indoor pool and echo. The pool was clean, clear and well maintained. I would say the hotel has some physical maintenance they should address, like the carpets in rooms and public areas- but otherwise the staff and overall stay are passable for a budget minded family.
December 4, 2013
Rated 5.0 out of 5.0 by HappyRiver Nice place, too expensive
Having family in town means I make a lot of trips here, and I always stay in this hotel. It's clean, well maintained, and has a great staff. The only issue is that it is WAY too expensive, which of course is supply and demand and not the hotel's fault; blame the oil boom. I'm not sure why there's a statue of an Indian god in the lobby, though?
November 21, 2013