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Rated 3.7 out of 5 by 74 reviewers.
Rated 5.0 out of 5.0 by Great Motel We had a great stay in Carlsbad. The staff was the most helpful group I've met in a motel. They were all knowledgeable of the area and restaurants. The staff made you feel welcome every time you came through the door. The rooms were exceptionally clean. I can't say enough. Good Job! July 11, 2014
Rated 5.0 out of 5.0 by Great place One of the best places I have stayed in that was not a resort. The rooms were very clean, the breakfast was great and a large selection so everyone found something they liked. The staff was friendly and helpful. July 5, 2014
Rated 5.0 out of 5.0 by Excellent helpful staff The Inn was immaculate with helpful attentive staff which eased the stress level of the trip. The breakfasts were good and the area we ate in was clean, bright, and cheerful. We returned two days later because of the positive experience we received while there. There are new restaurants 1/2 block away that made it convenient to grab a nice dinner without driving. July 4, 2014
Rated 5.0 out of 5.0 by Very nice property and great staff After having a horrible HIE experience in New Jersey last month, the stay at this Holiday Inn Express redeemed the brand. Terrific location, nice property both inside and out. The staff was friendly and helpful. There is high construction worker traffic staying in this town and at this hotel and there was frequent mud tracked into the lobby and other areas. Quickly cleaned up by attentive staff. Would return to this Holiday Inn Express any time I travel to this area. July 2, 2014
Rated 5.0 out of 5.0 by H.I Express Carlsbad A nice (but expensive) Holiday Inn in Carlsbad. The suite room we had was very nice and comfortable, The breakfast is good also. The hotel room prices in this town are out of sight - I'm told because of an oil boom of some sort. If you stay late at the caverns to watch the bats, there aren't a lot of decent places to eat that are open late in Carlsbad. Ended up at the sticky little Denny's nearby. Plan accordingly. July 1, 2014
Rated 4.0 out of 5.0 by Good hotel but a little noisy Hotel staff very nice and helpful. Good restaurant referral. Road, outside people, and outside A/C noise made the stay less than great. Breakfast was good and the cookies in the evening nice. (Heat the coffee up). July 1, 2014
Rated 5.0 out of 5.0 by Nice peaceful hotel with great staff. This hotel was extremely nice. The room, beds ,pool, hot tub and exercise room were all very nice. the breakfast was great and the staff were very friendly and helpful. We stayed for several days and had a great time. July 1, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Traveler My wife and I have stayed at numerous Holiday Inn's across the country.We have traveled all over the south and west. (We like to take trips to find new places.) We have liked the value and the rooms when we stay at Holiday Inn. This Holiday Inn in Carlsbad New Mexico was by far, the most expensive that we have ever stayed at. We wanted to go there because, Carlsbad Caverns was a place we wanted to go see. The rooms were adequate, clean and comfortable. The staff was very pleasant. They even explained why this Holiday Inn Express was about $125.00 more than any that we ever stayed at. They informed us it was because of the oil boom in the area and all the hotels in this area are much higher. That was the only reason that we decided not to stay more than one night. We went to the caverins and left the area. We will stay at a Holiday Inn again, just not this area. June 24, 2014
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