Rated 4.4 out of 5 by 276
Rated 5.0 out of 5.0 by veg219 Great Accommodations
Reasonable Room Rate, Friendly and Courteous Staff, Clean and Comfortable Room, Great Car Service. Although the Breakfast was O.K. the Buffet was fair.
March 27, 2015
Rated 2.0 out of 5.0 by Mitch8116 Poor room
I was assigned Rm # 112 on the first floor right off the lobby, and adjacent to the elevators. I arrived in the evening after a long day of traveling, and was just looking forward to a good relaxing night s sleep.
This was by far the noisiest room i have ever stayed in, I could hear every sound from the lobby, the staff talking most of the evening, and most importantly the elevators operating with every trip.
I ended up turning on the ac unit to provide some background noise. I spoke with the front desk staff about the noise, and received an apologetic, we are sorry, "we hear that allot about that room" There was no mention or availability to change offered. After a very restless night sleep, I spoke with the front desk staff again about my experience, this time there was no apologies, or offer to reduce my room. I inquired about a reduced charge, and was informed that agent could not adjust my rate, but could give me a whopping 300 bonus points for my experience.
I travel quite a bit for work, and even to this hotel, however this was by far my most negative experience with IHG brands, and customer service.
March 26, 2015
Rated 5.0 out of 5.0 by theatre123 Nice Stay
Room was very comfortable and I would definitely stay again.
March 20, 2015
Rated 5.0 out of 5.0 by jotter Attentive staff, clean rooms, and great atmosphere
We had an excellent experience at this Holiday Inn and I would absolutely recommend it!
March 18, 2015
Rated 3.0 out of 5.0 by William2025 was Okay
The gym is very small and not that great. The store has no prices on anything and what ever the clerk want to charge you is the price.
March 15, 2015
Rated 5.0 out of 5.0 by BlueCote Friendly, clean, comfortable, and very inviting
What stood out for me is that I normally work and entertain customers late into the evening hours, So I don't normally make it to breakfast on time. The people here said I was still welcome to put together a breakfast for my self around 10-10:30 am
Several other Holiday Inn Express have told me no if I miss the breakfast deadline.
I think all Holiday Inn Express locations should make breakfast available to those of us who travel late or entertain late and can't make the 9 - 9:30 breakfast deadline
A good idea is to put up a sign or ask at check in if customer will require a later continental breakfast so you know in advance so those customers can come down at 10 - 10:30 and still have a continental breakfast available to them
March 13, 2015
Rated 4.0 out of 5.0 by sega54321 Clean hotel and Friendly Staff
Nice hotel. Clean rooms and public areas. Friendly staff. Although it was completely booked online, we were able to get an extra room at the same price we got while booking almost 2 months back.
March 12, 2015
Rated 5.0 out of 5.0 by Va Traveler 2 Great Staff - Great Hotel
Excellent Staff... made the stay great!! The breakfast was grand (and filling), and the room was great too!!
March 11, 2015