Rated 4.4 out of 5 by 187
Rated 4.0 out of 5.0 by Bobcat83 Trip to NYC
This is a great hotel to access NYC, short bus ride to Manhatten that picks you up a block away from motel.
Staff was great only regret was that pool was being renovated, we were offered to be shuttle to a neighbouring hotel but didn't want the hassle.
Great place to stay!
December 22, 2013
Rated 1.0 out of 5.0 by kelly524 Poor Front Desk Service
I reserved a non-smoking room. Upon arrival, the desk clerk told me there was only smoking left. I said I would try it, but the smoke smell made me want to vomit. She said she would send "someone up with a spray". I refused the room. Suddenly a non-smoking was available, but she did not mention the broken shower and phone. If she had a friendly attitude, apologized for the mixup and said this is the best I can offer you, I would not be writing this negative review. I frequently travel for work and her attitude was the worst I've ever experienced at any hotel. This is how a platinum member is treated at this hotel.
December 16, 2013
Rated 5.0 out of 5.0 by Murph1972 Great staff,very clean hotel
My husband and I have been staying in holiday inns for a while and this one is one of the nicest ones I've been in! Very clean, beautifully designed rooms, comfy beds. The staff was very helpfull,gave us great directions to time square,btw only 15 min bus ride.my husbands phone got stuck on the side of the car seat and the staff came outside to help!!!!The only little negative that I would have to say is the location of the hotel, the area is a little shady, not very much around....
December 11, 2013
Rated 5.0 out of 5.0 by MFio Wonderful Hotel
I stay here frequently. It is a very nice hotel and the staff is great, very pleasant and helpful, especially Mariano. He is always going the extra mile for me. I would definitely recommend this hotel.
December 1, 2013
Rated 5.0 out of 5.0 by Radford Wonderful Hotel
The staff was friendly and courteous. The dining area for breakfast was being cleaned constantly to accommodate new guests dining. The food was good and there was a great variety and plenty to eat. There were several juices, tea, coffee and hot chocolate for drinking. The room that we stayed in was comfortable and clean. This was one of the best hotel experiences that we have had.
December 1, 2013
Rated 1.0 out of 5.0 by Miska1 Pass on this hotel
Hotel undergoing remodeling. Noisy, dirty. Located in an Industrial area Failed to state this on the web site.
No place to eat near by
Staff failed to reconize Rewards Club status, no upgrade
Just not worth the price paid.
November 26, 2013
Rated 3.0 out of 5.0 by NJRich Staff and service
Stayed at this same hotel a week earlier. The staff checking us in then was excellent. Unfortunately the next stay was not as good an experience. Maybe the scrub crew is on Sunday night? They were not friendly at checkin. Did not offer a welcome gift even though I am a platinum member. I asked for a late check out the next morning and was grudgingly told I could stay until noon. At 11:15 they called the room requesting it to be vacated. There was also construction going on at this hotel, but it wasn't nearly as bad as the unfriendly front desk.
November 23, 2013
Rated 5.0 out of 5.0 by Danyboy1 Comfortable Hotel
Nice hotel clean even though construction going on,
November 19, 2013
Rated 4.0 out of 5.0 by Jerseygirl5 Excellent Facility~
I try and ALWAYS stay at Holiday Inn Express when I go away. I was very disappointed that the pool and spy were closed for renovations. When I called and scheduled my stay I specifically ask if their was a pool on site and was told yes. Please going forward inform the patrons that these types of projects are being done, so that maybe optional accomidations can be made!
But all and all the Motel was clean and nice!
November 11, 2013
Rated 5.0 out of 5.0 by Linda110113 Meadowlands Nov , 2013
The motel itself was very nice. The way the road is set up to get to the motel is a total pain in the butt, but I guess that is not the motels fault. The staff was very helpful and the room was really nice. Being able to go swim at the Holmwood was an added bonus to my 7 year old.
November 8, 2013
Rated 5.0 out of 5.0 by Artinite Room and Breakfast
It is very very very clean room! Great more choice breakfast. And it was very quiet and relax.
November 6, 2013
Rated 1.0 out of 5.0 by TR9999 Strange
Was give a room #501. Smaller than my dorm room at college and twice as loud. The room literally shook. The entire room was shaking and louder than the trucks going by on the highway. We asked for another room. It was given to us right away without a fuss. Obviously mgt knew the room we were in. The next room had a hot tub in the main room and was much larger. Hot tub in the room? It did not conjure up the best images of a clean Holiday Inn. We slept for 5 hours and went on our way. I will have a hard time convincing my wife to stay at a Holiday Inn ever again.
November 6, 2013
Rated 5.0 out of 5.0 by Ctgiantsfan Great stay
Everything went very well. Best of all the Giants won their first game of the season. This hotel couldn't be more convenient to the stadium. Clean and recently renovated.
October 25, 2013
Rated 5.0 out of 5.0 by kw2000 4 nights near New York
Its not much to look at outside and it is being renovated at the time, but surprising there is no construction noise at all. The rooms are decent size and clean. The road outside is very close and you can sometime hear truck drive by but it is a local highway. free parking is always good.
October 23, 2013
Rated 4.0 out of 5.0 by CHHG Good experience - but room for improvement...
Breakfast was OK - but it would have been nice with some "dark" bread and less white.
One of the mornings there was bacon in the scrambled egg - not a great idea if guests don't eat meat or pork.
The shower head in room 200 is placed VERY low so it's difficult to stand up under it if you are more than 1 meter 70 centimeters tall.
October 22, 2013
Rated 2.0 out of 5.0 by loujr people nice /amenities poor
I know the hotel was under some construction,but it was very disappointing that the refrigerator in one of our 2 rooms did not work.a gentleman came quickly with another fridge, but that one didn't work either. we had a lot to put in fridge. We then had to store things in our coolers, but found there was only one ice machine on the first floor with a full hotel and a lot of football fans staying there. I like staying at Holiday Inn's and the hotel was clean and breakfast very good, but for what I paid for 2 rooms for 2 nights I feel I should be reimbursed or given priority points or something. Also received no recognition for being a priority club member.
October 18, 2013
Rated 5.0 out of 5.0 by PK25 Well furnished room, comfortable bed and great service
I stayed at this hotel during my visit to NY city and found it to be good value for money. It took me about 20 mts to reach from Newark International airport by cab and there were direct buses that ply at a good frequency and at a very nominal cost for travel to NYC early morning to late night.
Beds were quity comfy and had a great sleep. Staff was quite attentive to the needs and breakfast had reasonably good options.
The nearest station is about 10 mts by cab. Its great value for money for travellers especialy leisure who donot mind staying away from the busy NY city life.
October 7, 2013
Rated 1.0 out of 5.0 by 668901164 Tiny Room
They are "doing renovations" and we were assigned a tiny room (1' on each side of the bed and 2' between the foot of the bed and the desk/drawers/luggage stand.
No Chair to sit in.
They say we are gold elite, but last one in gets the worst room (we called at 3 and said we would be arriving very late, so they new were were coming, and we had prepaid). But they assign rooms in the order of arrival.
Sitting on the bathroom toilet was the only place that had enough space you could put on clothes.
We have stayed there many times, and we didn't even know that they had rooms this small.
Not worth the money at all, but we had to stay because that is where locals expected us, otherwise we would have found a decent hotel.
Probably won't go back to Holiday Inn Express ever again.
October 5, 2013
Rated 4.0 out of 5.0 by ALTHEVENOT NICE HOTEL
Third time in this premise and very suprised as rooms are now very modern and nice with better comfort, large tv screen, ...
A pity, the swiming pool was out of order but maybe it will be availbale next time.
Breakfast is better with a correct choice.
Staff always kind.
October 3, 2013
Rated 4.0 out of 5.0 by TAMMY1965 great staff and hotel
OVERALL STAY WAS GOOD. STAFF WAS EXCELLENT AND VERY HELPFUL. WAS DISAPPOINTED THAT I DID NOT GET A REFUND ON A JACUZZI ROOM FOR 100.00 I WAS NOT ABLE TO STAY IN THAT ROOM BUT STAYED IN ANOTHER ROOM AND LOST 100 DOLLARS. I THINK I SHOULD HAVE RECIEVED A LITTLE MONEY BACK. BUT OTHER THAN THAT , I LOVE HOLIDAY INN EXPRESS HOTELS. THEY ARE CLEAN AND HAVE GREAT STAFF THERE.
September 30, 2013
Rated 4.0 out of 5.0 by FieldService01 Awesome staff
Customer service here was great. I was always greeted with a smile. Rooms were clean and furnishings worked well with newish appearance. Breakfast was a No-go for gluten free traveler, with exception of the usual fruit bowl. All other aspects of my stay were very much enjoyable. Did not attempt to use the pool due to renovations. There are signs directing you to seek hotel staff in regards to the pool or any other disruption cause by the renovation.
Note: you may need to drive past hotel and U-turn in order to reach hotel.
September 30, 2013
Rated 5.0 out of 5.0 by Moegoe New York on a Budget
Great stay just a short bus ride from Manhattan. Easy to catch bus 163 just outside hotel across the road.
Free breakfast and loads of coffee throughout the day!
Hotel exceeded my expectations.
Worthwhile to note the shops and eateries just a short walk up the road.
September 29, 2013
Rated 5.0 out of 5.0 by mick65 Nice and quiet hotel
Our three day stay was very nice and enjoyable. I would recommend it. However, the location is not on the beaten path.
September 24, 2013
Rated 5.0 out of 5.0 by Ken620 Outstanding Staff
I have stayed at this hotel 4 nights a week for the last 6 months for business. The staff have been outstanding from the bottom all the way to the top. There a few I would like to recognize: Flore D; Kristen D; Jose T; Robert S; Artie A; Laura C; and Sherraine M. These staff members really went above and beyond to make me feel at home. The staff is the main reason I keep returning every week.
September 23, 2013
Rated 3.0 out of 5.0 by Raj19 Nice hotel
Only one thing I didn't like that hotel swimming pool was not open. I did check before I booked the room and they said pool is open but when I reached there and hotel staff said pool is not open. I was very disappointed.
September 11, 2013
Rated 5.0 out of 5.0 by MickeyBlue1 Best Freakin Pillows I have ever layed my head on
OMG,, yes pillow top mattresses are pretty much the norm now a days,, however,, Who Ever decided to purchase these pillows for your hotel Rooms Really Really hit a HOME RUN !!!!,,
I didn't want to get out of bed,,, i really didn't ,, and i almost wanted to stay a few more days,, just to enjoy the pillows..
These should be a staple for All IHG Hotels,, Thankyou Thankyou Thankyou..
September 3, 2013
Rated 5.0 out of 5.0 by mrsmarie Nice place to stay
Nice place to stay, very close to new york city.
A renew room very clean and comfortable.
I recommend this hotel.
August 24, 2013
Rated 5.0 out of 5.0 by Lisa8PalmBeach comfortable hotel
It's a comfortable hotel to stay and not too far from NY.
August 22, 2013
Rated 5.0 out of 5.0 by NEAT Awesome location in New jersey
This was our first time visiting the New Jersey/Manhattan area with our two boys. The hotel was very clean, the staff helpful, the rooms recently redecorated and the breakfast very plentiful and a variety of choices.
The staff at the front desk were very helpful in answering questions about Manhattan, etc.
The bus to Manhattan was available very close to the hotel and was only $8.50 return per person and about a 25 minute ride.
Overall, this was a great experience.
August 19, 2013
Rated 5.0 out of 5.0 by Karnzie5 Nice Hotel for Family
We recently stayed at The Holiday Inn Express with our families and were very pleased. The rooms are very clean, nice comfortable beds and a decent price compared to other hotels around the area. We loved the breakfast with so much to choose from!!!
There is a nice pool but the kids did not have time to use it.
The bus pick up for NYC is down the street and across the road. It is easy to get to but I would suggest that the sidewalks be cleaned out of severely overgrown weeds. I realize it is not the hotels property but a lot of people have to walk along there including small children. The other buildings are abandoned so there is no one to maintain the walk.
We would definitely use this hotel again! Thanks for a nice stay!
August 19, 2013