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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 301 reviews
89%
Recommend This Property

Ratings Breakdown

301reviews

  • 5 Stars
    197
  • 4 Stars
    65
  • 3 Stars
    16
  • 2 Stars
    13
  • 1 Stars
    10

Carmel - Holiday Inn Express

By

July 06, 2016

Overall the stay was enjoyable, clean and well lit for easy of seeing. The food was fresh and different every morning, and the staff was very positive and attentive to the guests needs. The work out area could be better, and the shower curtains often allow for water to spill on the ground. The internet connection was hit and miss for myself, but worked fine for my cowokers. However it did not allow me to get work done that I needed to complete.

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Great People.

By

July 03, 2016

The staff and Managers here are very concerned about you as there customers. My wife was scheduled to have surgery in May so I booked two rooms. One for our children and one for us. The day before our surgery the Doctors rescheduled for a later date to be determined. The Manager allowed us to move the reservations out a month. When we finally got a date from the Drs. we rescheduled our reservations. They were very helpful.
They didn't have to do what they did, You see, I paid in advance via our rewards with no refunds or cancellations. Thank You all for your help and being so understanding.

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Clean and neat.

By

July 03, 2016

Great place to stay. Just need to time your arrivals or departures around rush hour. Hard to get in or out. Very close to hospitals.
I would recommend this Holiday Inn.

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I would not recommend

By

July 02, 2016

platinumelite

The Pool is unusable and the breakfast compared to other holiday in expresses I stay in was poor with other choices in the Indy area I would not recommend this one.

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Not bad

By

June 29, 2016

club

The room appearance was clean. The room smelled like someone had smoked in it a some point in time. The pool was out of service and the light outside the property were not on so I drove right past it. They did get the lights on the next night. It was fairly pricey for a hotel of this type.

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good value for the money

By

June 23, 2016

club

Pool out of order but lowered my bill.
I think your breakfast area was too small for the number of guests that used the area.

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comfortable bed and good service

By

June 14, 2016

club

I have completed the survey and feel this is sufficient. I'm not interested in writing a review.

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3 stay at this location

By

June 10, 2016

platinumelite

Third time here. Love it's convenient location and friendly staff. They're great :)

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Great for a Quick Trip

By

June 09, 2016

club

The Holiday Inn Express was just what we needed for one night. Clean, friendly staff and breakfast provided made for a great stay!

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Just a nice place

By

June 09, 2016

When traveling to a new location we always try to find a Holiday Inn Express. It's like stopping at McDonalds for a bathroom break Their bathrooms are always clean, or Cracker Barrel for dinner, It's always a good affordable meal.

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Great Hotel

By

June 08, 2016

club

Hotel was clean and staff friendly. Location was great and the complimentary breakfast was excellent

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Nice new spacious room

By

June 06, 2016

club

Hotel seem to be fairly new, everything looked new and fresh. Parking lot was ample and well lit.

Posted byHotelStaff
June 08, 2016
Thank you for the FIVE STAR review, Reyman1955!
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