Rated 4.2 out of 5 by 53
Rated 2.0 out of 5.0 by MM465 Not bad if you like wet carpeting and the smell of fried chicken
The hotel looks nice, but looks are deceiving. We weren't staying long, just needed a place to sleep. Brushed off the fact that when we checked in, our room smelled like fried chicken and felt.... damp. Carpet was damp. The next morning realized that the carpet wasn't just damp, it was soaking wet. Neatly folded towels on the rack? Soaking wet. Neatly hanging over the bathtub edge was the bathmat - also soaking wet. Not discovered until one of us already showered and had to paw through the stack to find a semi-dry one. A trip to the front desk for dry towels didn't get much attention from the staff. Perhaps this is a common problem?
Overall, this was a really disappointing stay at a hotel chain that can usually be counted on for a good experience. At least the beds were comfortable and the cinnamon rolls were plentiful.
July 1, 2014
Rated 5.0 out of 5.0 by wellrestedandhappy A very pleasant experience!
I stayed for one night and the front desk staff was very responsive to my needs. My room was clean upon arrival and check in was efficient. I especially enjoyed the breakfast.. it wasn't too crowded while I was eating, there were plenty of options and the attendant was friendly. I felt comfortable in this hotel and am very pleased with my experience. Thank you all for the great hospitality!
June 26, 2014
Rated 5.0 out of 5.0 by Schmidt Very accommodating and good value
The rooms we rented were very nice and had plenty of room for our larger group. Breakfast was really good too XD
June 16, 2014
Rated 4.0 out of 5.0 by Tam6 Clean and Quiet
New hotel. Friendly and helpful staff. Rooms were very clean and bed very comfortable. Noise was not an issue.
June 11, 2014
Rated 4.0 out of 5.0 by Sandy12123 another great hotel
Good location with many shopping and dining choices within walking distance. Good breakfast but seating was limited. Needed new batteries for the remote and bedding for the pull-out couch but all were provided upon request. Will choose this location again if in the area.
June 10, 2014
Rated 5.0 out of 5.0 by Denfam4 Quiet and Off the Beaten Path
This hotel looks to be less than a couple of years old and as such has nothing on either side of it. It is close to shopping and restaurants but distant enough that you are insured a good nights sleep. Its in a nice part of Indy so safety is good to. I go to Indy several times a year and plan to stay here again.
June 10, 2014
Rated 3.0 out of 5.0 by onedutchnwia Staff was very freindly
Staff was very friendly and helpful. I could hear the people going up and down the stairs and light came in from under the door but the room was very comfortable, clean and relaxing all in all. I would recommend this place to others.
June 9, 2014
Rated 4.0 out of 5.0 Excellent Rooms
The front desk staff was great, very attentive & helpful. We arrived at the hotel after a very long day on our motorcycle, so we were looking for a comfortable & clean place to lay our heads & find something to eat. The staff was helpful in pointing us to some places to eat & where we could park our motorcycle so it would be safe. My only complaint was in the morning at the breakfast. I have been to a lot of Holiday Inn's & I have to say this breakfast bar was the worst I've ever been to, they were out of everything, bacon, potatoes, no fruit etc.the pancake maker would not work, when I asked the lady that fills everything about the pancake maker & about the other products that were out, she snapped at me & was very rude. I could understand if we went there late but i't was only 8 am. If it wasn't for the breakfast experience everything else was great.
June 8, 2014