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Rated 4.3 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Carmel Holiday Inn Express Clean new hotel with great staff. We will probably make this a regular stop as we travel to see family in the coming years. It is conveniently 1/2 way on our trip and close enough to Indy to site see there without being right in the city. August 15, 2014
Rated 4.0 out of 5.0 by My Stay Nice place to stay.Very affordable and convenient to the express way. August 14, 2014
Rated 5.0 out of 5.0 by Wonderful room and staff Holiday Inn Express rooms are always great and this one seemed brand new. You can tell that the staff are focused on making sure your stay is perfect. August 12, 2014
Rated 5.0 out of 5.0 by Good customer service The staff was friendly and very helpful. Good choices for breakfast..It's being a suite was a bonus. August 8, 2014
Rated 5.0 out of 5.0 by friendly welcome and great stay. HIE continues to be my favorite. Of course, having a maxxed out rewards card does not hurt. I do enjoy the recognition of my status and even without that, I always feel welcome at HIE. August 7, 2014
Rated 5.0 out of 5.0 by Perfect for weekend getaway My family stayed here for one night for a weekend getaway. The accommodations were exactly what we needed. The hotel was very clean and well maintained. The staff was helpful and friendly. The continental breakfast was more than we expected. Will definately stay at another Holiday Inn Express for future travel. August 7, 2014
Rated 5.0 out of 5.0 by week long stay Check in was quick and easy-we'd had the reservation for nearly a year and had stayed at this particular hotel when it was with another chain. Lobby was updated, nice and clean. We left early in the mornings about a half hour before breakfast hours, but there were mornings that the staff was already preparing things and we took advantage of what was available. Mostly, they were very friendly-only one tried to remind me that breakfast doesn't start for another half hour. My only complaint about the room was that the exterior door squeaked terribly and the interior door to the bedroom didn't close until you lifted on the handle (top hinge screws were loose.) I asked a gentleman at the desk one evening if he could get those things fixed while we were away the next day. He made a note, but it didn't happen. The next day, I asked Lori, the desk clerk, if I could borrow a Philips screwdriver and a can of WD40. I explained why I wanted them and she got them for me. I was able to quiet the squeaky door, and I tightened the screws a bit on the top hinge of the inner door, but they were too short (1") and stripped. It helped but they need to be replaced with longer ones. (I worked building maintenance for 4 years.) I told Lori what I accomplished and she gave us a partial credit on our bill and 500 points on our frequent lodging account. I also forgot something in the room and called the day after we checked out to see if it had turned up. Lori was going to check on it and get back to me. Still waiting on that one. It's not a valuable item, but it does mean something to me. When I called today, (3 days after check out), the desk person checked lost and found, but nothing like it was there. The stay was fine. The room was comfortable and clean. Housekeeping was a bit slow although I believe they were full for most of the time we were there so they were always busy. One day, we returned around 3pm and the room hadn't been touched yet. We asked for clean towels-got them quickly, and emptied the garbage. That's all we want done when we stay for less than a week. Housekeeping is typically overworked and under paid. Even though we were on the front side of the building, the road noise was minimal and we were able to sleep fine. Bath and body works stuff in the loo also. Clean, quiet, nice staff (especially Lori) and a decent price-had the government rate. If we have business in Indy again, we will definitely look at staying here. August 5, 2014
Rated 5.0 out of 5.0 by Brickyard 400 weekend We were in Indianapolis for 4 days for the Brickyard 400. We stayed Holiday Inn Express North. We found everything perfect from the location to the room the staff the price and the indoor pool and hot tub. The service was great and the bed was very comfortable. Thanks for a great weekend. August 2, 2014
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