Rated 4.3 out of 5 by 67
Rated 4.0 out of 5.0 by SweetiePie73 Attentive and courteous staff
The speed and accuracy of checking into and out was great. The staff even reminded me that I had left my pillow behind in the room when I was checking out. If there was anything that needed to be attended to the staff was on top of it. I couldn't ask for a better, friendlier staff.
August 21, 2014
Rated 5.0 out of 5.0 by case172 Friendly staff, very comfortable and clean room, and hot breakfast...mmm.
We usually are not disappointed with Holiday Inn Express motels. And we weren't with this one. The front desk was friendly, courteous, and helpful.
The room was very clean and spacious. The large screen LCD TV was also appreciated.
The hot breakfast: excellent variety and delicious. We appreciated it when the staff opened up an adjoining room to the breakfast area to accommodate a large breakfast crowd. It enabled us to find a table to eat!
As others have reported, the noise from the room directly above us was very noticeable. We could hear the upstairs guests walk across the floor, run water and shower. There must not be much sound deadening material between floors. However, it wasn't bad since they went to bed early as we did, so we still had a good night's sleep.
Overall, a good value.
August 21, 2014
Rated 4.0 out of 5.0 by KDS12 Institute
Good overall except for the lack of heavy curtains to block out the bright light coming into my room from the rear parking lot
August 19, 2014
Rated 5.0 out of 5.0 by TW2014 Carmel Holiday Inn Express
Clean new hotel with great staff. We will probably make this a regular stop as we travel to see family in the coming years. It is conveniently 1/2 way on our trip and close enough to Indy to site see there without being right in the city.
August 15, 2014
Rated 4.0 out of 5.0 by Ducs My Stay
Nice place to stay.Very affordable and convenient to the express way.
August 14, 2014
Rated 5.0 out of 5.0 by sparky02 Wonderful room and staff
Holiday Inn Express rooms are always great and this one seemed brand new. You can tell that the staff are focused on making sure your stay is perfect.
August 12, 2014
Rated 5.0 out of 5.0 by ohiosharon Good customer service
The staff was friendly and very helpful. Good choices for breakfast..It's being a suite was a bonus.
August 8, 2014
Rated 5.0 out of 5.0 by buford72 friendly welcome and great stay.
HIE continues to be my favorite. Of course, having a maxxed out rewards card does not hurt. I do enjoy the recognition of my status and even without that, I always feel welcome at HIE.
August 7, 2014