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Rated 4.4 out of 5 by 180 reviewers.
Rated 3.0 out of 5.0 by This is how you treat a spire member? So get tot he hotel which looks fairly new so that's great and I check in. I booked a king executive, and without telling me they put me in a double queen. I know this sounds arrogant, but when you have to work in the room for 4 hour that night from a tiny table they call a desk, this makes it hard. I asked the front desk clerk and he said they were sold out that night and it was the web sites fault. No choices like moving things around or anything. All in all the hotel was nice and the service was poor at best July 26, 2015
Rated 5.0 out of 5.0 by awesome staff Insurance company placed us here after we lost our home to a fire and the staff was amazing! They greeted us every day with a smile, wave and sometimes a hug. They went out of their way to make us feel welcome. They always asked us "how are you doing today?" "Do you need anything extra" Very accomodating to our family and friends who visited us at the hotel also. July 24, 2015
Rated 4.0 out of 5.0 by Good choice on Indy's northside We were visiting Indy and got some of the last rooms available on the north side due to a major concert venue. We enjoyed the rooms and amenities. July 24, 2015
Rated 4.0 out of 5.0 by Nice place - HVAC could be better As usual the Carmel HIX was good. EXCEPT the HVAC in the King Suite I stayed in. The small fan over the door of the bedroom was not near enough to cool the rest of the suite, while the bedroom was an ice box. July 21, 2015
Rated 5.0 out of 5.0 by Clean friendly and good location. I would recommend this hotel to everybody. The location is close to everything in northern Indianapolis. The staff was cheerful and courteous. The rooms were very clean and comfortable. A good value for your dollar. July 21, 2015
Rated 4.0 out of 5.0 by Comfortable room Very happy with service and facility, would definitely stay here again. July 21, 2015
Rated 4.0 out of 5.0 by Great bed but internet was not working I've been staying at this facility one night a week for the last three weeks. Friendly staff and clean room, but requirement to take key to front desk at checkout is inconvenient. Internet was not working during my visit. Calls to the front desk went unanswered. July 16, 2015
Rated 4.0 out of 5.0 by nice leasuire hotel nice leasurei hotel for family stay, breakfast is very nice, clean new hotel, comfortable, quiet hotel, new beds, helpful staff. July 15, 2015
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