Rated 4.4 out of 5 by 287
Rated 5.0 out of 5.0 by dsroufe Friendly and helpful staff
This is a great property with friendly staff. Nice rooms and good location. Highly recommend.
May 21, 2016
Rated 5.0 out of 5.0 by alan 2133 great valuet
the holiday inn express suites in carmel Indiana was very clean comfortable and a good value for the evening.the room was clean spacious and a very comfortable bed.we enjoyed our stay and would likely stay there again when in town. we stayed in a suite and it was nice to have a separate tv area to relax in.
May 16, 2016
Rated 5.0 out of 5.0 by Verified Reviewer A Gem in Carmel
Due to having a major client in Carmel, my team of 3-5 senior executives stay here the first week of every month.
Even though this is not full service hotel (restaurant, bar, full business center, etc.) this hotel and especially the staff meets our needs in a full and professional way.
They go out of their way to meet our business needs, and recommendations for outside services, and restaurants, etc.
May 9, 2016
Rated 5.0 out of 5.0 by never-home manager either doesn't give a squirt or just didn't want to hear it
i have stayed in ihg hotels 100+ nights for the last 9 years - THIS IS MY 1ST REVIEW - sad to say I'm not writing it for good reasons-for the first time in 9 years I tried to express my great satisfaction and gratitude towards an employee (katlin? i wish i could recall her name- she went well above and beyond her job duties to make sure everything was perfect with my stay - she displayed an attitude that led me to believe that she truly cared about the hotel and its guests) i tried calling that manager directly but after calling twice and asking to speak to her at 820 am (must be nice to have banker hours) I was unsuccessful.
i left my number and of course got no call - she probably thought i was calling to complain - and you know how the world works today - when the going gets tough - avoid it. I hate having to write this review - i feel like it is lame to hide any feelings worth stating behind the internet (thats why i TOOK THE TIME OUT OF MY DAY and called).
May 8, 2016
Rated 5.0 out of 5.0 by kasaben Great Value
Clean, comfortable and very friendly staff. Great value for the price! Location convenient to Grand Park!
May 4, 2016
Rated 4.0 out of 5.0 by Traci62 Our stay
The staff was very friendly and courteous. The pool was well taken care of, but the area needs more lighting. Our room was clean, comfortable, and had a nice kitchenette. The bed was well used, however. I seem to feel every spring. Could use some updating or a mattress topper. Still would stay again.
May 4, 2016
Rated 3.0 out of 5.0 by Goose341 Average
The outside appearance of the hoel is nice. The breakfast food and area is good. The pool and workout area is the size of a closet. There is not a lot of options. OUr room smelled like smoke, even though it is non-smoking hotel. The temperature in the roo was hard to regulate. Overall, ok, for one, night, but that is about it!
May 3, 2016
Rated 2.0 out of 5.0 by Budd11 Outdated Hotel
As a frequent visitor to Holiday Inn Express, I was disappointed in our stay at HIE Carmel. The floorboards throughout the hotel are creaky and loud. Additionally, the walls were paper thin. I would not recommend staying at this hotel based on the building's outdated structure.
May 3, 2016