Rated 4.1 out of 5 by 55
Rated 5.0 out of 5.0 by LadyRacer27 Overall GREAT experience
I absolutely loved my experience at this hotel. We only stayed one night but it was a special anniversary. The staff was great and accomodating. The room was clean and spacious. Breakfast in the morning had a variety and was great. My only complaint was the cleaning staff that tried to come in and clean the room after I had already checked in. Otherwise, I would highly recommend this hotel. I will definitely keep it in mind for the future.
December 3, 2013
Rated 5.0 out of 5.0 by NJRich Friendly staff
Everyone at this hotel , from the front desk to the breakfast room attendant was polite, friendly and just had a lovely manner. This was just s short business stay but somehow it seemed like a special experience thanks to the staff at this hotel.
November 23, 2013
Rated 5.0 out of 5.0 by 222391 Clean, comfortable, great staff.
I always stay at this hotel, when I'm in the area.
The rooms are great, the breakfast is very good and the staff is very nice and helpful, the manager Hubert is a very nice guy. He is always helpful to any of our needs.
November 22, 2013
Rated 2.0 out of 5.0 by Sundy62 Don't expect to stay until check-out
We stayed two night in two different rooms (long story). BOTH mornings, housekeeping knocked on our door before check-out time. The first morning was 10AM. When we said we were staying another night but in a different room, she said okay, but knocked on our door again at 10:45 to say the front desk wanted to speak to us....they could not call our room? We had to go down and explain and he said we could stay in current room until our new room was ready. We told him it was rude for housekeeping to knock on our door twice and he agreed, saying he would mention it to them. We got room 101 about 15 minutes later. NOT well cleaned, obviously rushed. The next morning around 9 AM, we went to breakfast, nodding to the housekeeping lady outside in the hall. After breakfast we went to our room. The same lady we had nodded to earlier knocked on our door at 10:30 AM. Told her we were not leaving until check-out at 11 AM. Sheesh....felt like they were pushing us OUT. I complained in a survey IHG sent and asked for a response...NOTHING YET AFTER A MONTH. Very poor customer service in my opinion.
November 21, 2013
Rated 4.0 out of 5.0 by Elevatorguy3512 Nice clean and friendly property
Happy with room rate and staff at this property. Stayed for business and close to NJ Turnpike.
November 20, 2013
Rated 4.0 out of 5.0 by Dave450 Great Check-in experience and comfortable bed
We were new to the area and found this location rather easy to get to and from different areas, along with reasonable drive time to anywhere. Check-in was outstanding and friendly, efficient and also helpful with finding locations around Philly or nearby. For the price it was a great place to stay, and comfortable beds as well. The only issue we had was the room AC wouldn't kick on but probably more due to the sensor and the temps outside. Breakfast was good and a variety of things for the kids and adults. I recommend it if you're looking for a place to crash and do some nearby sightseeing.
November 14, 2013
Rated 4.0 out of 5.0 by Tunes Just fine!
Clean, polite and friendly staff, accommodated our request for a room on the first floor due to an elderly dog--very much appreciated. Will stay again!
November 14, 2013
Rated 5.0 out of 5.0 by JimS2 Comfortable and Clean
I stayed here with co-workers for an extended period of time while we were in the area for business. We were all very impressed with the courteous staff, clean rooms, and overall accommodations. A few of my co-workers have stayed here multiple times before, and many of the hotel staff knew them by name. It was a very friendly and relaxing environment. I was extremely satisfied with our stay at Holiday Inn Express.
November 6, 2013