Rated 3.9 out of 5 by 63
Rated 4.0 out of 5.0 by rct4all Good place to be
This is a comfortable hotel. It met our needs for our time at Carpinteria.
July 17, 2013
Rated 2.0 out of 5.0 by trvlwhenican Maintenance Needed
We had an awful lot of issues here; broken grout in bathroom, sink that drained slowly, sticky bathroom floor, stains on carpet, TV that didn't work, a bug... and a bathroom door that wouldn't unlock from the outside, causing us to get locked out of the bathroom more than once. They couldn't seem to fix the door. It took maintenance quite a while to get to our room after we reported the problem; we were told this was because he was busy with other guests... was the whole place falling apart or what? The manager did refund a small portion of what we paid for the room. I do feel the property is not up to the standard I have experienced at other HIE properties and I do not feel I got my money's worth. Oh yeah, and the toaster didn't work. It was just one thing after another.
July 14, 2013
Rated 2.0 out of 5.0 by Raquel1983 Comfertable bed but foul oder
I checked in & went straight to my room, although upon arriving I smelled a oder that smelled like urine. I didn't think much of it so I didn't say anything. The next day we packed up to leave & my son a four year old was playing with his ball in the room & when it went under the bed to grab it he came back with and handed me a dirty diaper. I grabbed it & tossed it in the trash. I sat there & said to myself that was the foul smell. So I called the front desk & they sent the head housekeeper to come & take a look, she did & got the information down & said I would be getting a call from the manager. Well I have never even received that call. I waited a few days & when I planned to stay at the Holiday Inn again I gave her a call & she stated "He never call I am sorry" so I had told her that I planned to stay again & she went a head & have me a discount which was like $30.00. Till this day I never received that call & that $30.00 discount in my opinion was not enough. I suggest the maids actually take the time & make sure to look under the beds.
June 25, 2013
Rated 5.0 out of 5.0 by KathyM820 A new place to stay, instead of in Santa Barbara
Thank you so much for the best place to stay in the area. The room was large and so comfortable....great beds. Front desk personnel were so helpful with directions, restaurant options, etc. And the breakfast was the best......so much variety and good choices. The women who work in the breakfast area should be commended. They constantly were refilling areas of food and drinks, and the tables were cleaned immediately after someone left. Sorry I did not have time to use the pool, but the workout room was great. I will return again!
June 15, 2013
Rated 5.0 out of 5.0 by Judbab Pleasant Surprise
Booked two rooms, less than a week before arrival. Thought price was a little high. Surprised to be charged extra for a double Queen as compared to a King. Happily they located our rooms only a few doors apart. Rooms were very clean , comfortable and quiet with unexpected amenities. The beds were clean and comfortable. Very nice entry - landscaping neat and pleasing to the eye. Staff very friendly helpful and curteous - in fact I left a phone charger in the room and they mailed it back to me at no charge. Not the usual MO for hotels these days. Town of Carpenteria and beach very close. Very happy with the stay. Will be back with the rest of the family.
June 11, 2013
Rated 5.0 out of 5.0 by Minsbski Great stop off for that last run to LAX!
Great location for the traveller with vehicle and bags to sort before a long flight!
May 27, 2013
Rated 4.0 out of 5.0 by RoadWarrior1955 Enjoyed It!
What an enjoyable town and location. I wish I could have extended my stay however the traffic to commute to Santa Barbara is a gamble so sadly I had to leave Carpinteria.
The staff was nice - remember this is laid back beach area so understand it is a different pace and a different generation - chill and relax that is what this location says to me.
The restaurants in the town are memorable and the 6 miles I did not the beach walk / run was fantastic.
People have commented on the carpet - the rooms were great and seemed extremely clean however the wear and color of the hallways seemed exactly like an open air near the beach carpet would be like - I sleep in the room and mine was excellent. I do not care about the halls carpet as it could be concrete I just drag my luggage across it to my clean room
Will stay here again if I ever have the opportunity!
May 27, 2013
Rated 5.0 out of 5.0 ...wish I was in Carpenteria more often!!!!
LOCATION: a quick stroll across the street to the beach for a brisk morning refreshing walk.
RESTAURANTS: what a selection of GREAT food establishments all VERY close (within minutes) pizza, chinese, coffee, burgers, subs, thai, cafe (ZOOKERS=WOW).
STAFF: friendly & helpful! from the front desk to housekeeping and maintenance, all happy to help and ready to roll. even the FREE breakfast crew was ready to meet our needs!
PROPERTY: room was clean and stocked. halls and carpets fresh and maintained. landscape was colorful and sculptured.
May 20, 2013
Rated 4.0 out of 5.0 by tomtomtom Good service
Thank you very much.
It is confortable stay at your hotel.
May 1, 2013
Rated 5.0 out of 5.0 by MattfromLA Surprisingly Nice
I was quite leery of staying at a Holiday Inn Express. I'll admit I can be a bit prissy when it comes to where to stay. And I must say it was a surprisingly nice experience. Clean room with lots of smaller amenities. Great value. A far cry from the holiday inn's from the day's of yore. I would absolutely stay there again.
April 28, 2013
Rated 4.0 out of 5.0 by yoopihiho great service
overall we had excellent experience,
just didn't understand why we should pay extra 20$ for a bed that was already there....
April 26, 2013
Rated 5.0 out of 5.0 by DRB1 Great experience, comfort and value
Multiple things good about this hotel:
Close to Santa Barbara and the ocean
You don't need a 2 night minimum on weekends
Upscale rooms, beds and overall look
Such a great place and value near Santa Barbara. Great Staff!
April 12, 2013
Rated 1.0 out of 5.0 by DanT2013 Unacceptable bathroom fan noise
In Room 141 when we turned on the bathroom light the fan made a terrible grating noise. The loudness of this noise was exceeded only by the screeching when the light and fan were turned off. Unacceptable for the price.
March 22, 2013
Rated 4.0 out of 5.0 by lkern Location
Located just a block from a beautiful walk along the bluff.
March 7, 2013
Rated 5.0 out of 5.0 by EricL Convenient and quiet.
This was a very comfortable hotel and so easy to get to. I look forward to staying here again.
I wish they had some weight equipment at this location. The only exercise equipment was a couple of treadmills.
The fridge froze everything I bought at the store (veggies, yogurt, beer). There was no way to turn it down so I unplugged it.
I think the Holiday Inn needs to improve on breakfast selection as there is always only an alternate between scrambled eggs and an egg and "cheese" omlette. Also, their coffee leaves much to be desired.
February 15, 2013
Rated 1.0 out of 5.0 by SunnyDays13 Worse stay ever...
My first couple minutes in the lobby set the tone for the entire trip. During check in, the guy could not find my reservation. After ten minutes of checking files and conferring with the other guy at the desk, he realized I was already checked in. Apparently, the person who checked in a few hours before me had a similar name as mine. Our first names are identical; however, the last names are not close. No big deal. they eventually got it corrected.
Breakfast is nothing to cheer about. The is bacon is always burnt and brittle (it is better used for a salad topping). Sausage patties are swimming in a pool of grease in the warming pan. No variety of available fruit. An apple would not hurt. Still not too big of a deal. I do not eat breakfast everyday.
This next problem should not have lasted my entire stay without it being addressed. The desk chair in the room was broken. The spring that allows the chair to rise is missing. I'm a fairly tall guy and do like sitting at a desk where my chin is just a couple inche from the table top. Heck, the coffee table top was higher than the broken chair.
The morning after checking in, I bought this to the attention of the lady at the front desk. She made a note to have it addressed. I thought it was a simple fix. Swap chairs from a room that is not occupied. A couple days later I made the same request. Again the lady jotted a note. I asked twice more during my stay to have the chair replace with the same results...nothing happened. Not even a reason why they have not taken any action. This is totally unsatisfactory for such a simple problem
February 6, 2013
Rated 4.0 out of 5.0 by David41357 TV Problems
The biggest problm we had was the TV Service. We had the staff come and try to resolve the problem but they were not able to correct the poblems. The problem was you couldn't turn theTV on/off or adjust the volume from the remote. This meant that you had to get up from bed to make any changes beside channel changes. The cable box worked well but not the TV, even if you selected "TV" on the remote. The comment from the staff was they have had alot of problems with the TV's and they are due for replacement.
January 25, 2013
Rated 2.0 out of 5.0 by Capngerry I can't get a receipt
It will be a week tomorrow since we checked out, and I still don't have a receipt due to the Hotel's computer problems and lack of service. That's after my follow-up phone calls and email attempts. The property is a "refreshed" older property that is different than the NEW Holiday Inn Express facilities you may be familiar with around the country. Overall, I'd stay away from this one.
January 20, 2013
Rated 1.0 out of 5.0 by tlp52985 not a good experience
I have stayed at this hotel many times. The last time I stayed the room smelled really bad. I asked for another room and your staff was happy to help. In the second room I found fleas in the bed. My dogs have never had fleas. They are very spoiled and get every treatment available. I told the front desk and they said they would advise housekeeping. I showed them the several flea bites on my arm, but got no compensation. Even though I stay at your hotel several times a year this last experience has made me think twice about staying there again.
January 15, 2013
Rated 5.0 out of 5.0 by Chargerpo Nice Place, Good for Kids
Motels in this area are pricey so this was actually reasonable for the area. I try and stay at this chain because they are consistent with what your going to get. Always clean and nice. Plus breakfast which is great if you have kids. I hadn't seen any reviews of this particular Holiday Inn Express so was hoping it was like the others ive been to and it was.
January 11, 2013
Rated 5.0 out of 5.0 by PAsharkee Well done!
We stayed here New Years Eve, the night before we headed off to the Rose Bowl. The room was clean and comfortable. Shower good. No frills, but that's the way I like it. Breakfast is the usually garb-and-go-stuff, but that's all that was needed.
January 6, 2013
Rated 5.0 out of 5.0 by TJohnson Great place to stay
It's been quite a while since I have enjoyed a stay as much as I did at your property. Everything was near perfect from. Fast professional check in (great desk staff), nice comfortable room, manicured grounds, nice breakfast setup, and even a great pool and jacuzzi. I will be back and stay again.
January 2, 2013
Rated 4.0 out of 5.0 by KR5656 Overall very nice hotel.
We booked 3 rooms via the Holiday Inn website for the best rates. Very comfortable , clean rooms even in the pet rooms. Pleasant and helpful staff as well.
January 2, 2013
Rated 5.0 out of 5.0 by Jodi03 Relaxing experience and great service.
We recommend staying at Holiday Inn Express-Carpenteria.
When planning our next visit to Carpenteria, we will be looking forward to making our hotel reservation at this location.
November 3, 2012
Rated 4.0 out of 5.0 by kmh80 Nice property
I stayed in the Holiday Inn Express recently due to a family birthday in town. The location is convenient to the beach and local amenities. My room was quiet and clean so I was very happy with my stay. The price is a little high for what you get however; it is very near to SBA and I believe it is the nicest chain hotel in Carpinteria.
October 8, 2012