English
Carrollton
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-770-8380508
Hotel Fax: 1-770-8381090
Hotel Fax: 1-770-8381090
Rated 3.5 out of 5 by 10
reviewers.
Rated 4.0 out of 5.0 by Desertparking Nice stay with comfortable bed
Hard to find using my GPS, its actually next to a large Kroger store. Good service I have come to expect at Holiday Inn Express. Standard breakfast and friendly staff.
May 4, 2013
Rated 3.0 out of 5.0 by Rita7601 Rooms a bit dated
This is a basic Holiday Inn Express... But I will say the staff in the breakfast food area were great! The food was good and high quality for contential breakfast!
March 11, 2013
Rated 3.0 out of 5.0 by LF1977 Just OK
Breakfast was lots of white bread, sweets, and cereal, on styrofoam plates with plastic cutlery. Shower pressure was so strong you really couldn't turn around without getting injured. With choices like Hyatt Place -- real plates, good food -- out there, this hotel is easy to pass over.
February 19, 2013
Rated 2.0 out of 5.0 by Carroll13 Bed, pillows, bedding
I have stayed at this hotel a number of times over the past few years. The quality of the rooms has declined on a regular basis. I stayed there last week for possibly the last time. Today, I checked into the hotel next door. It is more expensive but worth the difference.
The people at HIE have always been quite nice. As a platinum member, I can assure you this site is long past needing a major renovation.
January 27, 2013
Rated 1.0 out of 5.0 by 2savvy Staff
My company has set up a direct bill with this hotel which means I can't use the normal reservations line or make the reservation online. There is a new person on the front desk every time and the process of making reservations is tedious because they are never trained as they should. Overall everyone from the manager to the front desk folks are complacent and indifferent. Last time I stayed at the property, the fire alarm came on not once but three times during the middle of the night. The online reservation system needs to be able to handle direct bill reservations so I don't have to deal with incompetent folks.
December 29, 2012
Rated 5.0 out of 5.0 by twhitty Consistently outstanding service
Thank you once again for the outstanding and personalized customer service that I have become accustomed to over the past 10+ years at this location.
Katrina is always cheerful and helpful. I do however miss Ms. Betty in the breakfast room. She is loved by all that know her and will be greatly missed.
December 11, 2012
Rated 4.0 out of 5.0 by Prettypurple NICE EMPLOYEES - COMFORTABLE BED
We enjoyed our one night stay in Carrollton at HI Express. Desk and Breakfast Room employees were really nice. However, the handicapped accessible bathroom could use updating. Really, really hard to shower - with worn out sprayers, and they had no roll in accessible showers - just tubs. For my husband, stepping over into the tub is very difficult. Otherwise, our stay was comfortable.
October 27, 2012
Rated 3.0 out of 5.0 by Andee No Complaints
Not a bad HI Express. I wouldn't put it up at the top of the list, but the two different times I've stayed there it's not been horrible. The only complaint I had was the fact that the shower head was horrid in the last room I stayed in. It was horrible as water pressure went & the shower curtain wouldn't stay closed, which caused quite a mess. Other than that, no issues.
October 21, 2012
