Rated 4.5 out of 5 by 374
Rated 4.0 out of 5.0 by keribugs Good as always
Hotel is always clean and comfy beds. Hot breakfast could ad some more choices. But everything else is good. Oh and would like peanut butter cookies :)
April 25, 2016
Rated 4.0 out of 5.0 by turkey XXX hunter Above average for the price paid
Everything was excellent about our stay, only two places of concern: mattress was far too firm for my desires and hotel was very warm due to renovations being accomplished. We would stay here again as everything else was above average to excellent!!
April 23, 2016
Rated 5.0 out of 5.0 by Cmdr32 Excellent night staff
Chris-the person who is at the front desk in the evening was WONDERFUL!! He was very helpful and courteous. When the soda machine jammed, Chris made sure I got my money back and even gave me 2 water bottles for free. I was missing the Do Not Disturb sign. Chris found one and put on my door late at night for me. Very nice gentleman and professional. I do not see these qualities often when traveling staying at hotels. Chris is one of a kind exceptional and management should note this!! Thank you Chris. overall experience was great! good room, clean and good service.
April 4, 2016
Rated 5.0 out of 5.0 by CGA-1961 Excellent!
Great service from friendly staff. Facility is well maintained and has everything we expected. Highly recommend!
April 4, 2016
Rated 4.0 out of 5.0 by paulm415 Member
I had a very good stay, would love to stay at the same place the next business visit.
April 4, 2016
Rated 5.0 out of 5.0 by Mother of Sassy Happy, Happy, Happy Helpful Staff, you will love them.
We have stayed many times over the past 3 years at the Holiday Inn in Carson City.
Wonderfull Management and staff, we wish the whole world was full of people like them. Never ever heard a bad word out of their mouths....Comfortable place and you can relax and have peace of mind when you know you can totally trust the staff when you are out of your room. If you stay there say Hi to Sheri and tell her Ginger sent you.
April 1, 2016
Rated 5.0 out of 5.0 by M'Lou Great location
East of check in and check out at hotel in great location. Main floor room suitable for my 85-year-old sister.
March 31, 2016
Rated 4.0 out of 5.0 by clh64 Carson City stay
The hotel met IHG usual standards for location and quality. However, we were not greeted as Platinum members nor offered nor given any welcome gift. I see a line in my points activity for that stay but it says 0 points. The young man at the desk was not friendly nor unfriendly - just did the minimum job of giving us the keys to room. No smiles or extra info like where the elevator was located. We had to ask. The breakfast area was not well maintained - guests were having to ask front desk for more food as it had not been replenished as needed. There was no fresh fruit and no signage on hot food choices. The front desk person at check out was a bit friendlier but her attire was not quite IHG standards. Again, room was fine - just disappointed in staff as compared to several other IHG hotels we stayed at along our trip.
March 30, 2016