Rated 4.1 out of 5 by 68
Rated 4.0 out of 5.0 by Di25 Flight cancelled so we had to stay the night
We have stayed here before and things were very similar. Unfortunately we were a bit of burden for the woman at the check-in desk. She made no effort and I suspect we were interrupting her television show that was on in the lobby. Questions were deflected. My daughter had to finish a school assignment and was having problems with the internet. Clearly it was our problem and not anything to do with her. This service contrasted greatly to the man who came on after her. We were trying to make contact with our family to let them know what was happening. He made sure, when my husband called, to find us in the hotel. He also asked about anything else he could do to help. Where was he last night? My husband called while we were near the check-in desk and woman knew we were there. She transferred the call to the room anyway and we obviously missed it. Overall we were there for less than 12 hours but they were very stressful hours. We do appreciate the extra effort made by the night staff and would like to thank him for all his help.
July 25, 2014
Rated 5.0 out of 5.0 by Fish Biologist great place close to the Omaha airport
Don't let the Iowa address fool you, this is within 5 minutes of the Omaha airport. The shuttle will take you anywhere you want to go within 5 miles if you want to eat something other than subway. The place felt like it was just built. Very nice
July 21, 2014
Rated 2.0 out of 5.0 by Candycane54 Avoidance
Hotel has an outdated feel and cleanliness is not good at this location. I would not encourage anyone to stay here.
July 19, 2014
Rated 1.0 out of 5.0 by Andritz Omaha Hotel Stay
I was very disappointed with this Hotel as my room was very humid all three days I was in Omaha. I have never had this problem at a Holiday Inn before. Very uncomfortable!
July 13, 2014
Rated 2.0 out of 5.0 by kc61 cleaningness
friendly staff, willing to help, need improvement on housekeeping to make sure the room need best control,etc that's all, overall it a nice place,
July 13, 2014
Rated 4.0 out of 5.0 by Bigc1977 Clean and great staff
The rooms were super clean, the staff were very helpful and were able to get me one more night in hotel instead of checking out and having to go to another hotel. My only complaint is the price. It was too high due to a baseball championship going on just as my family and I were coming through town.
Overall I'm happy.
July 5, 2014
Rated 3.0 out of 5.0 by Hinrichs No in room phone service twice!!
I have stayed there twice and each time there has been no phone service in the room. There is a phone but it doesn't work!!Fix your phones!!!!
July 2, 2014
Rated 5.0 out of 5.0 by Kags 70 Staff and Service, Room Cleanliness
Your staff was the best ever. I spent 22 hours traveling and the airline lost my luggage. I did not check-in until 2 am on 6/24/2014. The Lady at the front desk was the Best. I am sorry I can't remember her name. She did a great job making me feel I just got home. I would stay their again just because of that. Your whole staff was great.
My room was clean but it had a musk smell. Kinda like it was wet towel. I stayed in room 210.
June 30, 2014