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Rated 4.1 out of 5 by 74 reviewers.
Rated 5.0 out of 5.0 by OVerall Good Stay. Poor Shuttle service and problem solving! Overall, the room was great and most staff were very nice. The shuttle into downtown failed to be provided however. The woman at the desk at the time attempted to blame the lack of the service on me, was dressed unprofessionally (in sweatpants), and offered nothing to help me get into town (not even to call a cab service for me!). August 20, 2014
Rated 5.0 out of 5.0 by Good Experience We enjoyed our stay at the hotel. The only real compliant I had was the first couple of nights we had people above our room who were stomping and a lot of noise coming from them and people down the hall from us which seemed to occur late at night. We received Laundry Detergent, change for cash and a new hairdryer since ours was broken when we needed it. The front desk was very quick about it and I thank them for their courteous and friendly manner. Their was lots of choices for breakfast, which is great with 2 kids. Overall had a great stay. August 17, 2014
Rated 4.0 out of 5.0 by Good place to crash No frills, needs updating, but it is a good place to stay before a flight. August 14, 2014
Rated 2.0 out of 5.0 by not a good experience The hotel is old and appears to be old. It has not been updated. The beds are hard and not very comfortable. Feel like they are old and could be replaced. At breakfast on a Saturday morning several regular items were not available. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and very clean room I stayed two nights as a bridge between two business trips. Enjoyed my stay thoroughly. I was impressed by the size of my room (I was given an upgrade because of my IHG Rewards Club status) and how clean it was. Especially notewothy in terms of cleanliness was the bathroom. August 8, 2014
Rated 5.0 out of 5.0 by Great Shuttle Servive We selected this hotel for the shuttle service offered to the airport. We were not disappointed. Shuttle service was prompt and friendly. Made it a lot easier for us, and more relaxing, not to have to drive to the airport ourselves. August 1, 2014
Rated 4.0 out of 5.0 by Flight cancelled so we had to stay the night We have stayed here before and things were very similar. Unfortunately we were a bit of burden for the woman at the check-in desk. She made no effort and I suspect we were interrupting her television show that was on in the lobby. Questions were deflected. My daughter had to finish a school assignment and was having problems with the internet. Clearly it was our problem and not anything to do with her. This service contrasted greatly to the man who came on after her. We were trying to make contact with our family to let them know what was happening. He made sure, when my husband called, to find us in the hotel. He also asked about anything else he could do to help. Where was he last night? My husband called while we were near the check-in desk and woman knew we were there. She transferred the call to the room anyway and we obviously missed it. Overall we were there for less than 12 hours but they were very stressful hours. We do appreciate the extra effort made by the night staff and would like to thank him for all his help. July 25, 2014
Rated 5.0 out of 5.0 by great place close to the Omaha airport Don't let the Iowa address fool you, this is within 5 minutes of the Omaha airport. The shuttle will take you anywhere you want to go within 5 miles if you want to eat something other than subway. The place felt like it was just built. Very nice July 21, 2014
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