Rated 4.1 out of 5 by 40
Rated 5.0 out of 5.0 by Michaelj108 Reliable
I have stayed here many times and will continue to do so. Recommended.
November 30, 2013
Rated 3.0 out of 5.0 by TheDame Clean Facility
The facility was very clean, not the most modern but we appreciated the cleanliness after arriving at 3:30 in the morning from the airport.
November 26, 2013
Rated 2.0 out of 5.0 by csmtech13 Not what I expected for the price
I normally have no issues with HIEXP properties where ever I go. I travel 3 weeks out of the month every month.
I was flying out of Omaha very early so I like that this hotel is near the airport. I was very surprised at the high cost however. Properties near (within a few miles) were much cheaper, but I thought since it was higher, it must be nice, overall though was not worth the price. I have been in much nicer HIEXP properties for half the price.
The property is in a strange intersection, tucked off the main road. Very dark around there at night, had a hard time navigating into the parking lot. Not much parking near the door either, a big parking lot in the back. Did not sleep well there was some kind of Police activity in the rear parking lot and heard very loud voices for a couple hours between 1 and 3am. Plus, some kind of equipment back there had a loud beeper going very early. The front desk person spoke very little during check in and seemed very uninterested in greeting me. The room needed some help. I was only there one night, so I did not pursue any changes.
Bottom line is that I was not impressed with this hotel, and if in the area again, I will look elsewhere. I love the Holiday Inn brand and this is the first negative review I have written in a long time.
November 24, 2013
Rated 2.0 out of 5.0 by Renabor Not what I expected
I usually stay at a holiday inn express and expect updated rooms and cleaner facilities. Can't say that about this property. It was a disappointment. Needs some upgrades and better cleaning practices. Won't stay there again.
October 1, 2013
Rated 5.0 out of 5.0 by great09 Great!!
Wonderful hotel, excellent service and beautiful decor
September 29, 2013
Rated 4.0 out of 5.0 by caxap01 Good location. Usual expected comforts
I stay a lot of HI Expresses and this one was a standard one that offered the basic comforts. It was clean and close to the aiport. It was not one of their new, modern ones and not one of their renovated hotels that still smell of smoke and 70s must. The good thing is that there is a gas station and Subway across the street in case you need any late night snacks. Although close to the airport, I slept well and didn't hear much noise.
September 28, 2013
Rated 4.0 out of 5.0 by ibritt329 Convenient location to airport
The staff was extremely friendly and recommended that my co-worker and I take the shuttle to downtown Omaha. The shuttle driver was extremely friendly and was able to lead us in the direction of a great brewery. All around a good experience!
September 10, 2013
Rated 4.0 out of 5.0 by SZretired All went well until breakfast
We arrived to find we had messed up our reservation with wrong date. The young lady at the front desk found us a room and also gave us a number to call to get a refund on the messed up reservation date which we had been charged for the night before. And we in fact were issued a refund as HI Reservations understood we couldn't have been at 2 places at one time. Something that HI's software techs need to address.
Our stay was good after that until breakfast. We were early so expected full trays of hot food. NOT! And as we have found so many other times at HI's that have the pancake machine...IT WAS OUT OF ORDER! Time to get rid of those machines and put in a trouble free waffle baker.
No one seemed to be too concerned about the breakfast room, so we had a yogurt and then headed for McDonald's.
September 8, 2013