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Rated 4.2 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by experience at your facility was very good. I was traveling by myself and your facility was great, but usually my wife travels with me and her health requires that she have a recliner to use in her room and we haven't been able to find a Holiday Inn Express that has recliners, thus we have to go to your competitors for lodging. Please consider a few recliners for your hotels. Thanks for the opportunity to respond. September 5, 2014
Rated 5.0 out of 5.0 by great hotel This was a great hotel to stay at. Provided every amenity needed for a comfortable stay. Would recommend this hotel. September 5, 2014
Rated 5.0 out of 5.0 by Very Nice Place!!!! After working in the hotel business for over 7 years and has taken family and many little vacations this has been one of the top Holiday Inn Expresses I've stayed at. People where friendly & rooms where clean & very big. Only bad thing was the breakfast choices. I have a 9 month old son who is just starting to eat table food. Only thing they had for him to eat wasa small muffin or pancakes. And for the adults everything else was picked over. I would have understood that there wasn't anything if we came torword the end of breakfast but this was at 7 am and it went until 9. But everything else was predict! September 4, 2014
Rated 3.0 out of 5.0 by Clean - No Frills Great location - had 6:00 a.m. flight out of OMA. Served its purpose. September 4, 2014
Rated 5.0 out of 5.0 by Una buena opción si vas de paso Excelente lugar si vas de paso por Omaha (pues queda un poco largo del downtown) o tienes que tomar un vuelo muy temprano (como fue mi caso). Cuenta con amplio parqueo y además al frente hay una gasolinera, una tienda 24 horas y un Subway! Esto compensa el hecho de que no hay restaurante solo máquinas de snacks. Vi que había piscina y gimnasio, pero no los usé. Hay servicio de shuttle al aeropuerto las 24 horas! Por lo menos el día que yo fuí! September 3, 2014
Rated 5.0 out of 5.0 by great stay! Staff was very attentive and even upgraded my hotel room when I discovered my company didn't get me one with a fridge and microwave. As a Gold Elite member I was very happy. Best breakfast I've ever had at a hotel. I travel 3 of 4 weeks a month for work so I have stayed at my share of hotels around the country! September 2, 2014
Rated 3.0 out of 5.0 by OK stay. Hotel needs some attention. We arrived late and left early, so this hotel was fine for a quick stay. The room we were in needed some refurbishment/updating, but it was clean enough and good enough for a few hours. The clerk at the front desk was courteous, professional, efficient, and friendly. The breakfast -- we got there 15 minutes before it ended, and there was little food left to choose from and no sign that the attendant was going to replenish anything. So we ate what we could and moved on. Still, if the breakfast ends at 9:30, "9:30" should not mean some earlier time. I might stay here again for a good rate, but I would not go out of my way to return. September 2, 2014
Rated 4.0 out of 5.0 by Nice place but needs a refridgerator We like this hotel chain and the individual hotels are always dependably clean and nice. But there was not a fridge nor a microwave in our room. This is a disadvantage for this hotel. I have stayed in other Expresses and the rooms had a fridge. Otherwise this was a good place. August 29, 2014
Rated 5.0 out of 5.0 by Great Helpful Servicer We selected your hotel since the one we first called was very very rude to us on the phone and not helpful at all. When we called your hotel, the person at front desk was very nice and helpful and helped us get a room, gave us very good directions and everything was ready for us when we walked through the front door. Clean room, very nice breakfast, very nice and helpful service and staff. We were visiting a family member at Creighton Medical Center and was under a stressful situation and really appreciated the helpful assistance we received at this hotel by all the staff. Definitely recommend this hotel. August 27, 2014
Rated 4.0 out of 5.0 by good value and close to aiport the staff was friendly and the property was very quiet and clean. I appreciated the quiet for a good night's sleep. August 26, 2014
Rated 5.0 out of 5.0 by OVerall Good Stay. Poor Shuttle service and problem solving! Overall, the room was great and most staff were very nice. The shuttle into downtown failed to be provided however. The woman at the desk at the time attempted to blame the lack of the service on me, was dressed unprofessionally (in sweatpants), and offered nothing to help me get into town (not even to call a cab service for me!). August 20, 2014
Rated 5.0 out of 5.0 by Good Experience We enjoyed our stay at the hotel. The only real compliant I had was the first couple of nights we had people above our room who were stomping and a lot of noise coming from them and people down the hall from us which seemed to occur late at night. We received Laundry Detergent, change for cash and a new hairdryer since ours was broken when we needed it. The front desk was very quick about it and I thank them for their courteous and friendly manner. Their was lots of choices for breakfast, which is great with 2 kids. Overall had a great stay. August 17, 2014
Rated 4.0 out of 5.0 by Good place to crash No frills, needs updating, but it is a good place to stay before a flight. August 14, 2014
Rated 2.0 out of 5.0 by not a good experience The hotel is old and appears to be old. It has not been updated. The beds are hard and not very comfortable. Feel like they are old and could be replaced. At breakfast on a Saturday morning several regular items were not available. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and very clean room I stayed two nights as a bridge between two business trips. Enjoyed my stay thoroughly. I was impressed by the size of my room (I was given an upgrade because of my IHG Rewards Club status) and how clean it was. Especially notewothy in terms of cleanliness was the bathroom. August 8, 2014
Rated 5.0 out of 5.0 by Great Shuttle Servive We selected this hotel for the shuttle service offered to the airport. We were not disappointed. Shuttle service was prompt and friendly. Made it a lot easier for us, and more relaxing, not to have to drive to the airport ourselves. August 1, 2014
Rated 4.0 out of 5.0 by Flight cancelled so we had to stay the night We have stayed here before and things were very similar. Unfortunately we were a bit of burden for the woman at the check-in desk. She made no effort and I suspect we were interrupting her television show that was on in the lobby. Questions were deflected. My daughter had to finish a school assignment and was having problems with the internet. Clearly it was our problem and not anything to do with her. This service contrasted greatly to the man who came on after her. We were trying to make contact with our family to let them know what was happening. He made sure, when my husband called, to find us in the hotel. He also asked about anything else he could do to help. Where was he last night? My husband called while we were near the check-in desk and woman knew we were there. She transferred the call to the room anyway and we obviously missed it. Overall we were there for less than 12 hours but they were very stressful hours. We do appreciate the extra effort made by the night staff and would like to thank him for all his help. July 25, 2014
Rated 5.0 out of 5.0 by great place close to the Omaha airport Don't let the Iowa address fool you, this is within 5 minutes of the Omaha airport. The shuttle will take you anywhere you want to go within 5 miles if you want to eat something other than subway. The place felt like it was just built. Very nice July 21, 2014
Rated 2.0 out of 5.0 by Avoidance Hotel has an outdated feel and cleanliness is not good at this location. I would not encourage anyone to stay here. July 19, 2014
Rated 1.0 out of 5.0 by Omaha Hotel Stay I was very disappointed with this Hotel as my room was very humid all three days I was in Omaha. I have never had this problem at a Holiday Inn before. Very uncomfortable! July 13, 2014
Rated 2.0 out of 5.0 by cleaningness friendly staff, willing to help, need improvement on housekeeping to make sure the room need best control,etc that's all, overall it a nice place, July 13, 2014
Rated 4.0 out of 5.0 by Clean and great staff The rooms were super clean, the staff were very helpful and were able to get me one more night in hotel instead of checking out and having to go to another hotel. My only complaint is the price. It was too high due to a baseball championship going on just as my family and I were coming through town. Overall I'm happy. July 5, 2014
Rated 3.0 out of 5.0 by No in room phone service twice!! I have stayed there twice and each time there has been no phone service in the room. There is a phone but it doesn't work!!Fix your phones!!!! July 2, 2014
Rated 5.0 out of 5.0 by Staff and Service, Room Cleanliness Your staff was the best ever. I spent 22 hours traveling and the airline lost my luggage. I did not check-in until 2 am on 6/24/2014. The Lady at the front desk was the Best. I am sorry I can't remember her name. She did a great job making me feel I just got home. I would stay their again just because of that. Your whole staff was great. My room was clean but it had a musk smell. Kinda like it was wet towel. I stayed in room 210. June 30, 2014
Rated 4.0 out of 5.0 by Overpriced The light in the bathroom was out and the sink did not drain well. I was not asked if I wanted the bonus points as opposed to the snack not was I thanked for being a IHG member. June 25, 2014
Rated 4.0 out of 5.0 Good Hotel, Overpriced during CWS -Paid almost 3 times the amount for the room due to the CWS being in town. -Ants on the cinnamon rolls at breakfast. -Staff response average. June 24, 2014
Rated 4.0 out of 5.0 by Another great College World Series The Holiday Inn Express was one of the more reasonably priced hotels during the period of the CWS. Located close to the airport Has a nice pool and hot tub ( indoor, so you can swim if it there is a thundershower) Staff was courteous and helpful Nice to have a Subway , gas station and store across the street. Provided a shuttle to and from TD Ameritrade which came in handy. June 21, 2014
Rated 5.0 out of 5.0 by CRPT I had to catch a early flight out of Omaha and this was a very convenient property to the airport. My flight was at 6:30 so I had to be at the airport by 5:30 and I really appreciated having the coffee and some breakfast items available. I also like the availability of parking through the hotel. Again made my experience even better. June 21, 2014
Rated 2.0 out of 5.0 by Not up to par. One of the worst Hiliday Inn Express Food quality poor, quantity poor. Second time here for College World Series. Both times food ran out,Kitchen staff hide in back area inattentive to customers looking for food Has a shuttle, but don't count on it shut down by 10:30 was told so had to hire taxi to get back form CWS.. Other places may be more expensive but I will go somewhere else. IHG member June 18, 2014
Rated 4.0 out of 5.0 by Omaha trip Grounds looked nice, very receptive front desk, room clean, front desk offered many rsrt choices- great service to June 15, 2014
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