Rated 4.7 out of 5 by 107
Rated 5.0 out of 5.0 by Nlh1954 Great Staff
Laura at the front desk is an example of what hospitality should be. Helped with paperwork and bags when I was walking on a cane. Refused a tip.
The place is always clean, staff is friendly, and Internet connection has gotten MUCH better.
July 22, 2015
Rated 5.0 out of 5.0 by GrandmamaLou Friendly staff and great service
Our stay at the Holiday Inn Express in Carthage, TX was very enjoyable. We had an accessible room with all the conveniences to provide for safety. Breakfast was included, and there was a pretty good variety, but would like to have had a little better quality in the eggs. They seem to be powdered eggs, not fresh eggs. Also, I didn't see a microwave to warm the biscuits so the butter would melt. We definitely would stay there again.
July 21, 2015
Rated 5.0 out of 5.0 by taylorR Great Service from the Staff
After entering the room, I noticed there wasn't an air freshener so I went to the front desk and asked if I could get one and the gentlemen went out of his way to find some and brought two of them down to my room within a few minutes.
July 20, 2015
Rated 4.0 out of 5.0 by kc6287 Comfortable bed
Clean rooms, Friendly people, Will definitely stay here again.
July 17, 2015
Rated 4.0 out of 5.0 by juddan1 Great hotel and staff - and we love the labeled pillows!
We stayed at a few Holiday Inn Express hotels this vacation and were very happy with all of them. As with the others, here in Carthage the staff was helpful and friendly, and the room was nice and clean. The assortment of pillows labeled "soft" and "firm" was a cool bonus! We would've liked there to be a time cutoff for kids in the swimming pool - as it was, a group with LOTS of young kids used it late into the night, making it impossible to have a relaxing swim to wind down from the day's travel. But overall we were happy with this hotel and would stay here again.
July 15, 2015
Rated 5.0 out of 5.0 by Mike7879 Comfortable room and excellent service
Very nice appearance to hotel, great parking with wide enough spots for pickups. The room was excellent and they had an excellent choice of HD channels on the TV. The internet was very good also.
The only complaint I have about the whole experience is with the breakfast. Everything was great as normal for IHG hotels except the only choice of milk was reduced fat. I only use whole milk for my cereal and drinking and the majority of other facilites have a choice.Not a biggie, just a minor complaint
July 12, 2015
Rated 5.0 out of 5.0 by amonet Clean and comfortable
Great desk service. Clean room and comfortable beds!
Great pool area and hot tub and bbq area.
July 7, 2015
Rated 5.0 out of 5.0 by AgTravelers79 Great Hotel
The hotel lobby was clean and pleasant. The staff was very friendly and helpful. The room and amenities were very nice and an excellent value for the price of the room.
July 1, 2015