Rated 4.4 out of 5 by 94
Rated 4.0 out of 5.0 by OKtraveler405 Nice hotel close to the mall and dining
Nice hotel in a good location to the mall and dining establishments. Staff was friendly and the hotel was kept real clean.
The only real complaint I have is they charge you to use the laundry machines. I think if you buy the detergent from them you should get to use them for free.
August 19, 2014
Rated 5.0 out of 5.0 by MP.. Would use again
Comfortable, clean, and friendly. An excellent stay overall.
August 19, 2014
Rated 4.0 out of 5.0 by Fly007 Meeting Trip
I came to Casper for an all day meeting. I did not spend a lot of time in my room. I got to the room at 8:30pm, watched a little tv and went to bed. The tv remote did not work well and I also had a difficult time getting comfortable. I don't think it had to do with the room. I may have been worrying about the events of the day. I enjoyed the stay but felt the rate was a little high.
August 18, 2014
Rated 5.0 out of 5.0 by Gratiful Everything we expected...
Our stay at Holiday Inn Express in Casper,WY was exactly what we expected. Easy check in...complimentary cookies, clean room, comfortable bed and pillows, quick Internet connection, nice bathroom with all the necessary items, quality towels, early wake-up call, coffee and muffins for us at our early ck out (we had to leave before the breakfast bar was open) and friendly employees.
August 15, 2014
Rated 3.0 out of 5.0 by Stan15 Reception supervisor cold and unwelcoming
The receptionist on duty was pleasant and welcomed us on arrival.
There was another person on reception who appeared to be more senior who was unpleasant and did not acknowledge my wife and I. We were the only people standing at reception.
The receptionist attending to us asked the other for some advice. The response she received was abrupt and given in an intolerant manner.
Soon after arrival I took a drink of coffee out to the entrance area and within a short period I observed on two occasions the supervisor outside using her mobile phone while smoking cigarettes. Not a good image for the hotel or the brand.
Additionally, unlike many Holiday Inn Express hotels, there was no seating outside the entrance. External seating would be a welcome addition for those guests who like a little fresh air occasionally.
August 13, 2014
Rated 5.0 out of 5.0 by Copper11 Great room
the room was as expected.....anthough the staff did not know what benifits i receive as an elete member
August 7, 2014
Rated 5.0 out of 5.0 by mikijo61 Nice Relaxing Stay
Stayed one night on our way to Yellowstone. Accommodations were great, grandson loved the pool!
August 5, 2014
Rated 5.0 out of 5.0 by ASA Army Check in service
As stated previously, I was given a government rate at the hotel even though I did not have my VA card with me. The girl at the front desk did accept my Life member VFW card and I believe this speaks well for public relations at Holiday Inn Express. Gary
August 4, 2014
Rated 4.0 out of 5.0 by wydot1 Management
Management at this hotel is the most non professional people i have ever met, They have put all the front desk people on edge and make it very difficult to do their jobs and it shows in some of them when they deal with guests. Cherise and Kris are the most professional front desk people, but I can see the difficult position they are in. The management tries to cut corners in everything they do from the breakfast bar to maids. The management are all related and I could see that if they owed the hotel, but they don't. In my opinion this hotel would be a top rated hotel if management was different
August 4, 2014
Rated 5.0 out of 5.0 by Joseph95 Very nice and comfortable
Room was very nice and the staff was polite and professional. However, for what it is, it was rather pricy
July 28, 2014
Rated 5.0 out of 5.0 by Wrnjboyd Nice hotel
Great service, professional staff & very nice rooms.
July 26, 2014
Rated 5.0 out of 5.0 by jacstrah Great Service, Great Staff!
The staff was friendly. professional and very helpful. The room was great and the location was perfect for our needs. I would highly recommend this hotel for anyone or any reason.
July 22, 2014
Rated 5.0 out of 5.0 by Boni57 great stay
As usual, everything was clean and I was pleased, only draw back no restaurant or bar. They had a breakfast bar that was very busy and the staff was very nice.
July 16, 2014
Rated 5.0 out of 5.0 by CDLN Bathroom Supplies
Although I didn't call for additional supplies, I think additional toilet paper should be supplied, especially since we had 3 people in the room. Not something you like to call house keeping for.
July 9, 2014
Rated 5.0 out of 5.0 by grandma1000 Great staff
Everyone was kind and gave great efficient service
July 7, 2014
Rated 4.0 out of 5.0 by ottotexas comfortable and great service
We sleep very well and have a good breakfest. The staff was
very friendly and competed. The hotel is very quit.
June 28, 2014
Rated 5.0 out of 5.0 by Bugz Great Staff!
This place is very nice. I had been on the road for hours and was very tired. I mentioned to the Front Desk staff upon check-in that, even though there are dozens of restaurants and food chains within a couple of blocks, I did not want to go out again to get dinner. The clerk handed me a stack of menus from places that deliver! I was very grateful, and proceeded to my room, kicked my shoes off an ordered dinner! Very attentive staff. They took care of a minor issue with an ice dispenser right away too! If I ever get back up this way again, I would definitely stay here again. Thank you!
June 25, 2014
Rated 4.0 out of 5.0 by onemorenignt Travel
Very nice place. Over priced for family travel and middle class.
June 16, 2014
Rated 5.0 out of 5.0 by nuggetted great place to stay
I am not a big fan of HI overall, but my agent put me in this property without my knowledge. Sure glad she did. The best HIE experience I have ever had. I'll request it next time.
The only thing I didn't have was a fridge. I'll overlook that for the rest of the amenities. Great staff, fast and available internet, comfortable bed, quiet, great location to eateries and services. I'll be back.
June 15, 2014
Rated 5.0 out of 5.0 by Sammye Best Holiday Inn Express yet
This hotel is one of the best Holiday Inn Express that I have visited. Very helpful and competent staff.
June 12, 2014
Rated 4.0 out of 5.0 by Blackbird79 Casper business trip
I enjoyed a comfortable and relaxing stay during my business trip to Casper, Wyoming.
June 12, 2014
Rated 5.0 out of 5.0 by The rock 123 Transportation Manager
The staff were top notch, very professional and willing to assist my needs. The room was very clean and quite. This is an excellent hotel to stay at in Casper.
June 8, 2014
Rated 4.0 out of 5.0 by jamesco Hotel experience
Rooms were adequate, but way over priced for what is provided. We had just come from Cheyenne at Little America and could not believe how reasonable their room rates were. Also, Casper rooms are higher than West Yellowstone for cryin' out loud.
June 6, 2014
Rated 4.0 out of 5.0 by NR0614 Friendly and comfortable
Friendly staff, clean hotel, comfortable bed,. The breakfast food was cold and unappealing, which was disappointing. We have stayed at a number of Holiday Inn Express sites, and this is the first time the breakfast was not hot.
June 5, 2014
Rated 5.0 out of 5.0 by Raidergirlor Great Holiday Inn Express in Casper
This was a fantastic Holiday Inn Express and I highly recommend it to anyone traveling in the Casper Area.
June 3, 2014
Rated 5.0 out of 5.0 by Mayodd What a great place to stay.
Everything was exceptional!
The beds were very comfortable and bedding was perfect.
The sofa bed was very comfortable also.
The breakfast had a good variety to pick from.
Checking in and out was quick and easy. We would definitely come here again.
June 2, 2014
Rated 4.0 out of 5.0 by CarolW58 Comfortable
The room was very comfortable and clean. The staff were courteous and helpful. The rates were a little high but that seems to be the norm for Casper, WY.
Overall, I would recommend this hotel.
June 2, 2014
Rated 5.0 out of 5.0 by sweetfox26 Great stay
We had a great experience during our stay. When we checked in the room key machine was down, and although it was out of the girls control she was very helpful and did the best she could. The hotel finally fixed the problem and we had no other problems. Very friendly staff and comfortable quiet environment.
June 2, 2014
Rated 5.0 out of 5.0 by mondo Great experience
Enjoyed the clean, comfortable and well appointed room, pool and breakfast areas. Will look for this property on my return to Casper.
May 7, 2014
Rated 4.0 out of 5.0 by Just sayin No Bonus Points
At check in i was asked if i wanted 500 bonus points or the snack bag. I chose the points. I checked my account today and notices the Bonus points from Casper were input as 0. So i did Not recieve the points...just saying
April 9, 2014