Rated 4.2 out of 5 by 71
Rated 5.0 out of 5.0 by Tim621b Excellent service and place to stay
I have been coming here for years and have never had a bad experience of any kind. I do business here and they have bent over backwards to make as smooth as possible! 6 star rating in my books!
October 9, 2013
Rated 4.0 out of 5.0 by CKBusiness A bit removed, but more than adequate.
I have but one complaint in having to navigate out of town a short distance to this industrial park to stay the night. This distance is nothing particularly difficult, but does prove somewhat less convenient than some of the other options available in Casper, Wyoming. The room was comfortable and clean and the staff and services were more than adequate. I would certainly stay here again.
September 30, 2013
Rated 4.0 out of 5.0 by MissCAT Business traveler
Very nice Holiday Inn for a business stay. I did not use the restaurant or bar during my stay, so can't comment, but the room was very nice, clean and comfortable. Only downside was noisy neighbors on both sides of my room. Appreciate the availability of the government rate.
September 23, 2013
Rated 4.0 out of 5.0 by wyoandy Staff needs a little work
We checked in for the evening and had a few issues. Placed reservation for room and was to receive free breakfast, that didn't happen. I also was to receive 500 bonus points as of today that didn't happen. While the staff was courteous, they did not understand the options that I requested from our reservation which was placed by phone as we were traveling at the time and unable to get internet service.
Excellent hotel, very clean and very nice one of the best that Wyoming has and a great Holiday, just a little disappointed in service this time.
September 16, 2013
Rated 5.0 out of 5.0 by bill5957 Comfortable bed and great service
Had a good nights sleep, which I rarely have traveling and being in strange beds.
September 12, 2013
Rated 5.0 out of 5.0 by JustJohn123 You can't go wrong
Great place to stay. It is my destination of choice when in Casper for either business or pleasure. Great staff, great value, COMFORTABLE BEDS........! Give it a try!!!
September 9, 2013
Rated 5.0 out of 5.0 by Pumalegs Great!
Overall a very nice and pleasant stay. Highly recommended.
September 8, 2013
Rated 5.0 out of 5.0 by cptbarbosa My Casper "go-to"
I have stayed in this hotel for weeks at a time and have tried, multiple times, to find something to pick apart. But, in the end, my only complaint is that the bar closes too early. The staff is always extremely helpful, rooms are always clean, and the happy hour is excellent. Keep up the good work.
August 21, 2013
Rated 2.0 out of 5.0 by joneala2 Not what I reserved or asked for
I made a reservation for a room at this property. I paid an additional amount to have a room on the 1st floor.. I asked for a king bed, no-smoking room with a bathtub and not near an elevator. When I arrived, my room was located on the 4th floor (not the 1st floor that I had paid extra for) the bathroom facilities had a shower only, no bathtub. The room was located a reasonable distance away from the elevator. So 1 out of 3 requests (one of which was an additional cost), is not a good score. I will try and find another property next time I stay in Casper.
August 19, 2013
Rated 5.0 out of 5.0 by Ttraveler25 Easy place to get comfy
Off the beaten path just far enough away to be quiet.
August 14, 2013
Rated 2.0 out of 5.0 by CLF1967 July 2013
I stayed here in May 2013. It was a little nicer then. Breakfast buffet has gone downhill. Restaurant service is very poor. The hotel has very little sound proofing. I stayed for 6 nights and I heard banging and yelling all hours of the night.
The property is in a very nice location and it is a new facility, but it won't last if management does not get it together.
August 7, 2013
Rated 5.0 out of 5.0 by Thelolipop Usual Holiday Inn service
No surprises here. Everything was up to expectations. We have not yet been let down on room cleanliness, comfort and pleasant desk clerks. We were passing through and found this HI to be just as great as all of the others we stayed in on this trip.
July 9, 2013
Rated 5.0 out of 5.0 by Red1225 Very Nice Stay
This is a great place to stay. The hotel is up to date and has been decorated beautifully. The rooms were clean, modern, and relaxing. I will tell everyone to stay here if they go to Casper. The breakfast was wonderful! The pool and hot tub area was very nice. I enjoyed the fire pit out on their patio next to the waterfall.
June 29, 2013
Rated 2.0 out of 5.0 by Samantha47 POOR FOOD
Better to eat from the trash can than dine here. Hamburger was spoiled, chicken wings were fried but frozen on the inside, salad was rotten.
In room the coffee pot had coffee grinds left from the previous occupant left in the pot.
Staff dont appear to care or just dont know any better.
June 26, 2013
Rated 5.0 out of 5.0 by Smallnavajo HIE Properties are my first choice!
For business and leisure, I always choose Holiday Inn/Express prooperties. My many experiences have be great; clean rooms, good quiet night sleep, courteous staff, nice maid service, available parking, and most of all the in-house bar and restaurant.
Upon my every visit to Casper, I find something new to see, taste, and visit. I love the greenery, the atmosphere, etc.
June 21, 2013
Rated 5.0 out of 5.0 by Dano1 Quiet location and professional service
I truly enjoyed my visit at this Holiday Inn and the front desk staff is courteous, friendly and professional. This hotel is conveniently located off I-25 and within minutes from numerous restaurants to choose from. I had the most pleasant stay in a king room that was quiet, comfortable and clean. I highly recommend the corner king room on the 4th floor. It has a stunning and scenic view of Casper Mountain. The state rate for the room was economical and the professional service offered to priority club members is first class.
June 17, 2013
Rated 5.0 out of 5.0 by SouthDaktraveler great hotel / comfy room / clean
Newer hotel / Good location / comfy room
June 10, 2013
Rated 4.0 out of 5.0 by Love4WY Responsive TV Repair Problem
Room was exceptional. Had a small reception problem with the TV but it was fixed promptly! Don't hesistate to stay here!
May 19, 2013
Rated 5.0 out of 5.0 by thgopokes Always a great stay!
This is always our first choice in Casper, as in most cities. Great quality facilities and pleasant staff. Breakfast buffete was a little lacking but got us full, :)
May 17, 2013
Rated 2.0 out of 5.0 by Bill3612 Poor customer service
The staff were un-helpful, their customer service was poor.
May 17, 2013
Rated 5.0 out of 5.0 by lmhjsm Friendly staff and comfy beds
Very nice hotel with ultra friendly staff. Recognized as a Platinum member at check in which doesn't always happen. Only downside was in room coffee pot wasn't cleaned from previous guest stay so tossed grounds and cleaned it myself. Comfortable stay overall and would definitely recommend.
March 30, 2013
Rated 4.0 out of 5.0 by Paul07 Clean and Friendly Service
The staff was excellent and very helpful. There was a basketball tourney in town that weekend and the staff handled it very well. The rooms were clean and comfortable.
March 25, 2013
Rated 5.0 out of 5.0 by Michael66 Great stay
Comfy beds, big rooms, very clean, quiet, great view if facing the mountains.
March 23, 2013
Rated 5.0 out of 5.0 by Michael66 Best stay in Casper
The beds were firm and didn't have the typical sink in the center, the pillows were of different styles and they offered more if desired. I would send anyone to this place for a great night sleep.
March 23, 2013
Rated 5.0 out of 5.0 by Craig39 Room upgrade appreciated
Received a room upgrade without having to request it. Staff was cordial and helpful. Spent two restful nights.
March 10, 2013
Rated 5.0 out of 5.0 by Allin123 Remodelled and better than ever!
We stayed on points this time, and the entire place had been remodelled. The dining area looks very inviting with high chairs and tables. The queen suite they gave us was very quiet, extremely clean, and like a luxury hotel. Great, positive staff and a great experience (except the pool was closed until noon for cleaning so couldn't swim, dog gone.# Otherwise, a great experience. #so rated the relax down because of the pool). Probably would have stayed somewhere else had I known the pool was closed. But the hotel is much nicer, and having stayed there many, many times over many years, definitely back on the list of good places to stay. Quiet too!@!
March 10, 2013
Rated 4.0 out of 5.0 by mtntraveler Don't plan on getting the 500 bonus points they offer you
I used to always stay at this hotel when I was in town, but got tired of fighting with them to get the bonus points that they offer Priority Club members. They never give it, unless you call and make a big deal of it. This last time they didn't give it at all.... If you're not really going to give them; then don't offer it. (It's a little thing, but that's one of the reasons that I am a PC member....for the points.)
It's a great hotel and the rooms are nice.....just don't expect the bonus points to actually show up on your account....or take the free drink!
February 22, 2013
Rated 5.0 out of 5.0 by Christy1234 excellent service
Maids were exceptional. Staff in restaurant were awesome!
I would have liked a blanket available in closet.
TV setup was bad! Remote wouldn't turn tv on or off but would change channel- weird! Had a "box" for cable so tv had to be on hdmi 3. Having to turn tv off in the dark when ready to go to sleep, the wrong button was pushed...ugh!
February 20, 2013
Rated 3.0 out of 5.0 by Helpful Noise Level
Rooms were large, bed fairly comfortable, but the insulation was very poor. Heard people next to us slamming doors, woke us up very early in the morning; could hear TVs on each side of us. Staff friendly and helpful. Restaurant food was fine.
February 10, 2013
Rated 3.0 out of 5.0 by tampic1 Food
I had dinner at the hotel and the food was so bad I could barely eat it. I normally can eat most anything. Because of this, I probably will not return.
January 29, 2013