Rated 4.7 out of 5 by 105
Rated 5.0 out of 5.0 by struss Amazing
Staff was friendly, helpful, and knowledgeable. Beds were super comfortable. Breakfast selection was great. Hotel was spotless.
October 7, 2015
Rated 5.0 out of 5.0 by Pam FR Guaranteed Clean and Friendly
When I come to Holiday Inn Express in Castro Valley I am always guaranteed a great experience. The place is always very clean and the staff is very accommodating. I look forward to coming there. A++
September 28, 2015
Rated 5.0 out of 5.0 by judgejon Best place to stay in Castro Valley
My spouse and I have stayed at this hotel many times.
This is a fine travelers hotel.
We are always impressed by the friendly and professional front desk staff, including Omar, Natashia, and Vincente. We were welcomed when we arrived and greeted personally throughout our stay.
We plan on returning to this hotel in the future.
September 24, 2015
Rated 3.0 out of 5.0 by MikeDH Just a tad below HIE standards
The Castro Valley location mostly meets the standards of a HIE. There were some areas however, that fell below that mark. Hence the "average" review and I always expect just a little more from IHG. Staff was just... OK, although, that doesn't concern me half as much as a lousy breakfast and an "eeh" nights sleep. Particularly an executive like myself who likes to get a decent rest and a decent bite before spending the day hopping around the Bay area on business. Even nuked breakfast items can be done consistently with a little care. Only turkey sausage was offered and if it's "micro-burnt" like it was, its the most awful! Biscuits were stale and attention by the staff was near non-existent.
Rooms were modern
September 21, 2015
Rated 5.0 out of 5.0 by wmzheng Nice location and besrt services
The best Holiday In Express I have ever strayed. Highly recommended if location is good for your destination of business. Very easy ti get to SF where the hotel is too expensive than it should be.
September 8, 2015
Rated 5.0 out of 5.0 by Maver Home away from Home
Have always enjoyed the Holiday Inn Express hotels.
Have stayed here before, staff remembered me by name, always had a friendly greeting.
Hotel easy access to freeway, next door to gas station/ 24 hr AM/PM. many choices to eat just down the road some. Most enjoyable is Shari's Restaurant. Famous (to me) for stuffed hash browns, which can be with any chosen meal. They are open 24/7 and the drive is about 5 min. .
This Holiday Inn Express, has a good clean location, and you feel safe in the area.
Bay area traffic is bay area traffic, so allow some extra time to get anywhere..
September 7, 2015
Rated 5.0 out of 5.0 by harry1999 Great place to stay
Clean room with very comfortable beds and good service. Free internet
September 2, 2015
Rated 4.0 out of 5.0 by fuhua Very comfortable to stay
The room is nest and clean. The bed and pillows give us a very comfort sleep. I certainly will come back in the future.
August 28, 2015