Rated 4.4 out of 5 by 30
Rated 3.0 out of 5.0 by M.E.007 Outdated room
The room was outdated and there is only one entrance point to the hotel. The bathroom sink is actually outside the bathroom and located in the hallway entrance to the room.
October 13, 2014
Rated 2.0 out of 5.0 by Lololoma Holiday Inn Express, Castro Valley, California
Excellent staff, very personable Manager, comfortable esthetically pleasing room. I couldn't have asked for a better place to stay.
To all of you who made my stay so pleasing and comfortable--Thank you! It felt like home.
October 7, 2014
Rated 5.0 out of 5.0 by lenn52 great room
good bed, good room, good location, convience of breakfast a plus. In the future we will consider Holiday In Express a possible next overnight if one is near where we wish to go.
October 2, 2014
Rated 5.0 out of 5.0 by lulu100 Comfortable bed, quiet room.
Clean room. Roomy with flat screen TV and nice furnishings. Bed was very comfortable, with soft and firm pillows, all labeled as such. Bathroom was a bit small and not as nice as rest of room, but had all the amenities. Price was more that what we had paid during the rest of our trip, but was close to relatives. Staff very friendly.
September 30, 2014
Rated 5.0 out of 5.0 by who knew? great and affordable experience
The staff at this hotel are friendly, helpful and genuine. They treated me with respect and kindness. They made me feel they genuinely cared about my needs and feelings. I felt extremely safe, both in the hotel and when going in and out at night.
The air conditioning is on a thermostat, so the room temp fluctuated between warm and cool, but it was never uncomfortable. The food choices were what you'd expect: basic.
What made this an exceptional stay was the professionalism and warmth of the staff. I'd go again in a heartbeat.
September 24, 2014
Rated 5.0 out of 5.0 by cindersgirl GREAT PLACE TO STAY!
We stayed one night (Tuesday) and found the room clean and comfortable. Omar Ansari was very hospitable and he gave us lots of info about where to buy some items and eat. Traffic was confusing in that area, so he explained how to negotiate some left turns without having to go miles out of our way. Keep up the good work. This is my one and only problem and it's EVERYWHERE, even the best hotels only offer THICK pillows! I can't sleep on them and feel like I'm being smothered. Please, hoteliers, find a way to provide or at least have an alternative of thin pillows. I even bring my own! One BIG kudo for having one of the quietest nights I even spent due to high quality windows and sound-proofing and I'm a very light sleeper. Even next to the highway, we heard nothing! Please understand that the beds were very supportive, so that was not an issue.
September 21, 2014
Rated 4.0 out of 5.0 Room detail
nice larger room with nice furnishings and finishing detail like crown molding.
September 8, 2014
Rated 5.0 out of 5.0 by giada32 Comfortable bed and great service.
Nice and comfortable stay. Close to freeways. Centerly located for all the places we wanted to visit.
August 29, 2014