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Rated 4.3 out of 5 by 152 reviewers.
Rated 2.0 out of 5.0 by strange smell in room We stayed in the queen suite. There should have been an easy chair with ottoman and lamp in the corner by the window. There was none. The bathroom door handle needed repair. These items were reported to the front desk. We were told that we would get a chair. The chair never arrived. The handle was repaired. We stayed three nights. Every night when we returned to the room, there was a sewer like strong odor in the hall. We were close to the elevator. You noticed the smell as soon as you got off. The odor permeated the bathroom and also was noticeable in the room itself. This was reported to the staff upon departure. The breakfast had no gravy for the biscuits and gravy which is the usual Holiday Inn Express fare. The glass entry way and windows were dirty and smudged. The elevator walls were covered with fingerprints. November 16, 2014
Rated 5.0 out of 5.0 by Love this place! Every time we come to the desert we stay here. It's close to town yet away from the noise. The rooms are clean, the staff -always pleasant and helpful and the breakfast is an added bonus. This is hidden gem! November 15, 2014
Rated 2.0 out of 5.0 by Good Hotel, Bad Staff The hotel accommodations were good, the breakfast was not that great, but the staff was not very helpful. Besides the front desk I was never greeted or acknowledged. I had to ask for pool towels every time, and I was made to feel like I was bothering them. November 13, 2014
Rated 5.0 out of 5.0 by great service great place to stay right in the middle of everything November 12, 2014
Rated 5.0 out of 5.0 by Cathedral City Great experience. We went on to Tucson and that was a disaster at another Holiday Inn Express. We were wanting the same experience we had here. November 11, 2014
Rated 5.0 out of 5.0 by Management very helpful. Great location. Another great experience at a Holiday Inn Express property! We will return soon when our travels again takes us to the Palm Springs area. November 8, 2014
Rated 5.0 out of 5.0 by Very Nice Check in was easy and fast. Room was clean and neat. Air conditioner worked well and was not to noisy. BREAKFAST was better than most places. They actually had scrambled eggs and sausage patties!! Not just the same old waffles and hot cereals. I will definitely be returning. November 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The entire trip was made much better because the hotel, the service and the room was impeccable. October 26, 2014
Rated 5.0 out of 5.0 by Home away from Home If you want a friendly atmosphere with all the amenities you need to be as comfortable, or more, than you are at home, then the Holiday Inn Express in Cathedral City, Ca is where you should visit. Centrally located to all the area, it is an easy drive to Palm Springs, Palm Desert, Rancho Mirage etc. Clean, comfortable and courteous staff is the norm there. For business or leisure, this is a pleaser....... October 22, 2014
Rated 5.0 out of 5.0 by Great Stay This hotel is comfortable, very clean with courteous October 21, 2014
Rated 5.0 out of 5.0 by very comfortable stay Enjoyed our stay - very comfortable, warm and welcoming staff. Pool was lovely given the heat wave. October 16, 2014
Rated 5.0 out of 5.0 by Great Hotel We were very pleased with our experience at this hotel in Cathedral City, CA. The room was nicely laid out and the couch in the room provided a nice area for relaxing, then a place for my daughter to sleep that night. October 14, 2014
Rated 4.0 out of 5.0 by best value Good friendly reception~~platinum level upgrade~~~good location Nice clean large room~~micro wave~~small frig~~Terrific view of mountains and pool ~~Very good hot breakfast~~made to order pancakes plus much more~ best rate around~~fitness center ~ pool ~~ hot tub etc October 11, 2014
Rated 5.0 out of 5.0 by Beautiful renovations and great staff This hotel was renovated recently and the furniture is beautiful, comfortable and relaxing. The beds are especially good and thus provide one with the possibility of a great night's rest. There are no balconies in this hotel, but that is not really a problem as the views are easily accessible through the windows and for those who want more relaxation in the sun, the pool area is very large. The housekeeping staff were superb - the room was serviced immediately upon being asked - and they did a wonderful job. The front desk too was helpful - when a mistake was noted in the billing, they set about to correct it. And they were able to offer some good suggestions for meals in the immediate area. The breakfast however lacked some usual things: both mornings there was no bacon; and no sauce to go with the biscuits.as one finds in all other Holiday Inn Express hotels. October 9, 2014
Rated 5.0 out of 5.0 by Great Stay! Clean, updated rooms, helpful staff. Only stayed for one night but everything was great! October 6, 2014
Rated 3.0 out of 5.0 by Hot Town good for what it was, would I stay there again, maybe if I only had too October 4, 2014
Rated 5.0 out of 5.0 by Great value and relaxing stay My sister and I attend several Pow-Wows a year and try to find a nice but not too expensive place to stay. We found the Holiday Inn Express really fit our needs and plan to stay there when we attend future Pow-Wow's. I could not connect to the internet using the information I was given at the front desk but I was not sure if that was just my cracked tablet or the connection! Over all it was a nice room for a good price and a relief from daily stress. October 1, 2014
Rated 5.0 out of 5.0 by Excellent Service In all our rooms were great, service was great, and quality was great. The only improvements would be a little more hall space and there was no gravy as stated on the web site to go with the buiscuts, other than that the breakfast was great and the hot cinamon rolls were fantastic. September 30, 2014
Rated 5.0 out of 5.0 by Fantastic swimming pool and nice rooms! The pool at this hotel makes it a standout in the hot weather of Cathedral City/Palm Springs. The pool water is cool even in the hottest weather and the 3 water spouts are fun for kids.. The rooms are updated with comfy beds and lots of pillows. The free breakfast offered pre-fab cheese omelets, sausage, biscuits, hard boiled eggs, pastries, pancakes, yogurt, coffee. In the evening, chocolate chip cookies in the lobby. There are a couple of restaurants within walking distance too. September 29, 2014
Rated 5.0 out of 5.0 by Nice place to stay Like the fact that the hotel is not right on the street like so many Holiday Inn's - never heard any traffic noise. Staff was excellent and hotel was very clean. Breakfast was nice (the "make your own pancake in 1 minute" was very popular with guests). Pool area could have used a couple more umbrellas and mattress was not the best, but it's still a great place for the cost. September 25, 2014
Rated 5.0 out of 5.0 by Very nice place to stay. Rooms were clean, comfortable, choice of pillows (not just big hard ones!), staff very pleasant September 24, 2014
Rated 5.0 out of 5.0 by Lovely Inn I loved that coffee and tea were available 24 hours. The breakfast was not only convenient, but yummy! Bed was super comfy, and had both firm and soft pillows. September 23, 2014
Rated 5.0 out of 5.0 by Pleasureable This location was very handy for our stay. The rooms were very clean and comfortable. I would stay here again. September 15, 2014
Rated 5.0 out of 5.0 by Comfortable, friendly hotel We were here over Labor Day weekend when the hotel was fully booked, but we would have never known it (except for the full parking lot). The service at the front desk was always helpful and friendly and the maid staff was always available for anything that was needed. September 13, 2014
Rated 4.0 out of 5.0 by stay every year I stay two nights every summer and find it very comfortable.the staff is very accommodating and polite. September 10, 2014
Rated 4.0 out of 5.0 by POOL WAS A LITTLE HEATED WHICH WAS BETTER THE MOST THE ROOM WAS NICE TV WAS GOOD,THE LOCATION IS FAR FROM THE FREEWAY, VERY FAR FROM THE AQUA CALIENTE CASINO. WAS VERY FAR TO WET AND WILD. AND PALM SPRINGS IS VERY FAR.TNE HOTEL IS ALMOST TO HIGHWAY111 August 26, 2014
Rated 5.0 out of 5.0 by Awesome place Our family stayed there from 8/15/14 to 8/18/14 due to our mom wedding, we had a great time! The hotel the staff was totally awesome! Great attitudes, rooms were great, perfect location to places we went to! On 8/18 the young lady at the front desk let us use the breakfast room so my brothers family, my sisters , my wife and I play board games! I wish we could rate a 10 stars for this hotel! When we come back in the Palm Springs area again we will stay at this hotel again! Thank you for hiring an awesome staff! P.s. Wish your staff could order cooler weather! Lol!!! August 23, 2014
Rated 4.0 out of 5.0 by Comfortable Our needs were met and the bed was comfortable. The location wasn't convenient to activities in Palm Springs but had we known this beforehand we would have booked elsewhere. The hotel itself was clean and comfortable. August 17, 2014
Rated 5.0 out of 5.0 by 性价比高 我们入住之前,租用的车出了问题,到达酒店后,请前台的服务人员帮助联系租车公司。前台服务人员耐心地帮助我们打了好几个电话,前后有半个小时的时间,解决了问题。 第二天早晨,另外一个服务人员又帮助我们打电话确认。由于我们是第一次到棕榈泉,服务人员热心地向我们介绍推荐合理的旅游线路和餐饮地点,提供了很多帮助。我们非常感谢! August 17, 2014
Rated 5.0 out of 5.0 by Great value Great hotel with very clean rooms and very friendly and attentive staff. The only let down was the lack of quality wireless internet connection in the room on the third floor (very slow and unreliable). Otherwise everything else was perfect. August 12, 2014
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