Rated 4.3 out of 5 by 127
Rated 4.0 out of 5.0 by Susanne F great customer service
Stayed here for three nights and the hotel was good. I was really happy with the lady at the front desk (she worked the afternoon shift) because she had great customer service. She really took care of us during our stay.
July 22, 2015
Rated 5.0 out of 5.0 by Lanisongbird Wonderful stay!
From check in to check out, the staff were friendly, courteous, and helpful. I appreciated the free wifi, which made it very easy to keep in touch with family who were not in Texas, and I especially appreciated how very quiet it was. There was no "feedback" of noise from other rooms or the hallway. The bed was extremely comfortable, and the pillows were simply heavenly! I'd love to know who supplies them to HIE--I wouldn't mind having a couple for my own bedroom!
July 15, 2015
Rated 5.0 out of 5.0 by WILD 1 any time I'm in the area this is the hotel I'll stay in
Friendly staff always greeted with a smile and friendly hello, clean rooms and any thing we found to be a problem the staff would make it right and with out any complaints. It was a an awesome stay.
July 14, 2015
Rated 5.0 out of 5.0 by Stileaux Great!!
Thank you very much for making our vacation a restful time. The customer service was fantastic!! The room was exceptional: quiet, clean, and spacious.
July 8, 2015
Rated 1.0 out of 5.0 by marsala322 very noisy stay this time
this was a noisy stay seems like they were having a party in the hall way and being in the room next to the elevator did not help. the internet did not work until the morning when I got ready to leave. the food was ok but the portion were small making for an interesting turn of events as individual returned to get more of the small bacon and water down sausage gravy for the biscuits.
July 2, 2015
Rated 5.0 out of 5.0 by Divina59 Great Hotel, & Staff
I come her every week and everyone already knows me and treats me like part of the family. The rooms are always clean and the staff in wonderful.
June 25, 2015
Rated 5.0 out of 5.0 by bartolom14 Great hotel and Staff
My stay here was excellent. The hotel very clean, bed is more comfortable than mine at home, great food and an excellent friendly staff.
June 22, 2015
Rated 5.0 out of 5.0 by CosmoAguie Clean Hotel, Friendly staff
I loved the hotel staff always smiling and providing feedback regarding restaurants,entertainment and shopping. Easy access to Dallas and Grand Prairie outlet mall.
June 14, 2015