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Rated 4.3 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by Great Stay! Great stay, great customer service, great breakfast, great value, all around great! April 16, 2015
Rated 1.0 out of 5.0 by Do not recommend Hotel was somewhat remodeled. Exit doors on floors were broken. Pool was small and had very limited time for usage. Breakfast was ok. The noise from the highway was very distrubing at times. Room overall was nice and clean. The problem with hotel was the staff. Front desk check in person had no idea what was going on and she acted clueless (or maybe she didn't care). They had a dry erase board with IHG Member names listed and none of the group we were with were listed. There were some in our group that had their room reservations "cancelled", but no one seemed to know how. The housekeeping staff didn't speak much english and seemed to be more interested in gossiping than doing their jobs. That I know of they stood in the 3rd floor hallway for at least 3 hours "talking". There was never a manager on site for the whole weekend. At one point she texted one of our group that had their room cancelled stating she would be in Monday to discuss the issue with her--knowing full well we checked out on Sunday. Not a hotel I will stay in again. April 16, 2015
Rated 2.0 out of 5.0 by Poor service As a hotel guest at many different Holiday Inn hotels this was by far was not a nice stay. It started off difficult trying to make room reservation and continued throughout the stay. I was very disappointed when maid service has taken my child's blanket while doing housekeeping and then asked front desk to look for it and said I would have to wait until morning. I understand it was a mistake by housekeeping but could have followed through better. So upset child up all night without blanket makes for a cranky mom!!! April 15, 2015
Rated 4.0 out of 5.0 by Comfortable bed Room Cleanliness Comfortable bed and Room Cleanliness. Stay here was good and would recommend. April 9, 2015
Rated 5.0 out of 5.0 by I recommend this hotel! We stayed 2 nights, as we had an all-day softball tournament in Cedar Hill. The stay was comfortable and the staff was very friendly and helpful. The girls enjoyed the pool and hot tub, which was well maintained. Breakfast was delicious and offered some healthy choices, as well as the traditional fare. If you are in a hurry, you can even take the breakfast "to go" ! April 1, 2015
Rated 4.0 out of 5.0 by family stay nice size room and good breakfast area. good location for shopping and eating April 1, 2015
Rated 4.0 out of 5.0 by Another great stay I recently stayed here in December as I was working at a power plant in Midlothian. I decided to stay here again as it is a very clean,comfortable and easily accessible hotel. Breakfast was great every morning and the staff was helpful to my needs. I will definitely stay here again in the future when im there for work! March 30, 2015
Rated 4.0 out of 5.0 by Cedar Hill stay Your front desk staff was very friendly, knowledgeable, and helpful. The hotel was very quiet, making for a restful stay. March 30, 2015
  • 2015-04-23T12:42:46.802-05:00
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