Rated 4.0 out of 5 by 26
Rated 5.0 out of 5.0 by mommafrancine Loved this hotel
This is a beautiful hotel inside and out. Staff very friendly and helpful. Rooms very clean and comfortable. So many ammenities in the room. Great breakfast. Convenient to stores and restaurants. Would definitely recommend to others .
November 26, 2013
Rated 2.0 out of 5.0 by kdbh overall experience
We had to wait quite some time to check in. The room appeared to be clean other than the restroom trash can had not been emptied from the previous guest. (Didn't mention this to staff since the rest of the room seemed to be clean.)
Left for the evening and when we returned for the night to sleep, we realized the location on the 1st floor next to the elevators was very noisy - could hear the elevators running throughout the evening. Also noticed the next morning that housekeeping failed to leave any soap, shampoo, etc. Luckily, we had brought some with us.
Did enjoy the breakfast before we checked out, but other than that, we were not impressed with this hotel.
November 13, 2013
Rated 5.0 out of 5.0 by SMV68 Great experience
I love the staff ...from calling to make my reservation to any question asked by the 14 year old girls that were with me celebrating my daughters bday....the staff was amazing!
The room was comfortable, the breakfast was good, the pool was available ...would go back in a heartbeat!
November 12, 2013
Rated 5.0 out of 5.0 by kelly741 GREAT SERVICE & STAFF!!!
I have traveled a lot in my career and this is definitely one of the best places I have stayed. Would definitely recommend this location to everyone.
November 12, 2013
Rated 2.0 out of 5.0 by Juls305 Front Desk Agents not welcoming. Something missing.
Overall was just bland. Didn't feel welcomed. Staff is very introverted which you don't expect in the "hospitality" industry. The agents at the check- in desk just weren't welcoming. Could have been friendlier (smile). To me, the way I am treated when I check in to a hotel is very important. I like to feel "welcomed" and that just didn't happen here. Agents don't seem like happy people. The hotel itself is ok, fair but I saw the same debris on the 2nd floor hallway in front of my room both days I was there. Lots of dirt in front of elevator on the 2nd floor also for both days.. It seemed that the cleaning staff is not that active. The breakfast was good. I will try a different hotel next time.
November 12, 2013
Rated 5.0 out of 5.0 by Flossmyheart Awesome home away from home!
Where to begin?
I'll start with the most comfortable bed ever!-(puts my bed at home to shame!) The staff are amazing! I am always greeted by name. They go out of their way to make sure your stay is top notch whether it's your first stay or your fortieth. Everyone at the front desk makes this hotel a cut above the rest with their professionalism, attention to detail and personal touch. The breakfast bar is clean and fully stocked. The breakfast staff always have a cheerful "Good Morning" and everyone from the maintenance crew to housekeeping greet you with a smile. The rooms are spotless and the wi-fi and USA Today are a nice touch. Working in the city I have plenty of choices when it comes to over night accommodations and I always stay with the hotel I can trust. I highly recommend Cedar Hill Holiday Inn Express!!!!!
November 3, 2013
Rated 5.0 out of 5.0 by llashell Excellent Service
I stayed at the Cedar Hill Holiday Inn Express for my god-daughter's 13th birthday. I was definitely overwhelmed dealing with a rowdy crown of teens and cell phones....but the desk agent Chad was awesome. We had several questions and favors to ask of him and he helped us out with no hesitation. He was great and I will definitely recommend this hotel and their service to family and friends. Thank you so much for such great service. I'll definitely be back!
October 31, 2013
Rated 4.0 out of 5.0 by Lambjan HOLIDAY INN EXPRESS - CEDAR HILL, TEXAS
The desk and breakfast staff was very nice and helpful.
October 30, 2013