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Rated 4.2 out of 5 by 163 reviewers.
Rated 2.0 out of 5.0 by nice room but lousy fitness center nice room and breakfast, but neglected fitness center. only cold water for shower. good shuttle service. August 4, 2014
Rated 1.0 out of 5.0 by Great Staff The staff at this hotel were wonderful. We had a very bad experience with a smelly room and spiders in our bed but the staff went above and beyond to help us out. August 3, 2014
Rated 4.0 out of 5.0 by great location and nice property Stayed here 5 nights. Staff was excellent and hotel has a lot of amenities.If your a sports fanatic, this is the place to go .Hotel ground were immaculate. On summer days enjoy eating outside on the pick nick tables overlooking pond and gazebo. Breakfast choices change daily. Air conditioning was either too cold or very damp, no happy medium. Traffic on this road is very congested, but moves. This must be a main road for locals. If staying in the Stony Brook area this is a great location and I would recommend to others. August 3, 2014
Rated 4.0 out of 5.0 by Quiet, comfortable stay Well kept, comfortable accommodations. Courtious, helpful staff. Convenient location. July 31, 2014
Rated 5.0 out of 5.0 by Nicest staff perfectly clean and beautifully decorated property!!! From the picturesque pond out front to the courteous staff you can't find a better property on Long Island. The General Manager is lovely and available to answer every request with kindness. Her staff is caring and competent, delivering superior service with a smile. The property was immaculate and very well cared for. We met several back office staff who wowed us with great personalities and a sincere interest in our level of satisfaction concerning our stay. Very impressive! The breakfast was amazing and well done. Who ever owns this hotel is quite the fortunate one!!! Charlie who heads operations is clearly a superstar at maintaining a fine property as this one! We felt like we were truly cared for and will definitely return whenever we come to the Long Island area for sure!!! It's a perfect property to make your home away from home!! July 30, 2014
Rated 5.0 out of 5.0 by great service I had a nice time at the holiday inn express. I near everything I really wanted to see and do. the staff was very nice and took care of all my needs and wants. July 25, 2014
Rated 5.0 out of 5.0 by Excellent customer service Excellent customer service. Room very comfortable. Will definitely return to this hotel. July 21, 2014
Rated 4.0 out of 5.0 by Nice place, reasonable price. Smelly room though. Nice place, reasonable price. Smelly room though. Good breakfast and outside grounds/play area for kids. Very nice staff. July 15, 2014
Rated 4.0 out of 5.0 by Great service; excellent value Hotel was very comfortable. Bed and pillows were great. Connection devices on the night table for phones and tablets/iPads were very convenient. Breakfast choices were wonderful. Even the coffee was good. The grounds were nicely kept with a nice area to relax outside the hotel that was nicely manicured to keep the highway view hidden. There are no lounge chairs though, but the Adirondack chairs are comfortable. The pool and the fitness areas are very no-frills basic. The beds and pillows were very comfortable, and the room was well appointed. The service staff--from the front desk people to the housekeeping staff-- could not have bee more helpful. All in all, a good value. This would have been 5 stars based on value for price, but I thought the pool and fitness area could have been a bit more robust. July 15, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised Haven't stayed in a Holiday Inn in years and what a surprise to find this facility, staff and amenities to be on a par with some of the more expensive chains offering this type of accommodations. July 15, 2014
Rated 5.0 out of 5.0 by o k everything was great at this location. We have been here before and that is why we come back when visiting his area. This survey is too long put your questions on one page .. July 8, 2014
Rated 3.0 out of 5.0 by Issues Wi-Fi was very stretchy . Got getting signal from phone. Shower knob was very difficult to set. My wife did not have enough strength to adjust knob July 8, 2014
Rated 5.0 out of 5.0 by Exceptional service Polite and knowledgable staff. Maid service was impeccable. July 6, 2014
Rated 5.0 out of 5.0 by Great service excellent value This Hotel is beautiful the grounds are amazing,the inside is clean and friendly,the room is very comfortable,clean and has everything you may need.The staff is wonderful, I would recommend this hotel to anyone staying in the area.This is the second time I have stayed here and was not disappointed. July 5, 2014
Rated 5.0 out of 5.0 by Overall Experience Overall the facility and staff were excellent and I will be a repeat customer. The only area that I wished was better, was some more variety in the fruit that was available at breakfast. Every day it was limited to 2 easy to serve items: apples and bananas. Health needs limited me to only one. The refrigerator in the room enabled me to solve that problem. July 2, 2014
Rated 5.0 out of 5.0 by Stay here all the time on LI. very positive experiences We stay at the Holiday Inn Express everytime we come up to Long Island. Our experiences have been all positive. The only negative that we have is the breakfast. The food seemed to be stale and not fresh. This is the first time this has happened to us. The omlette was horrible. But overall we had a very positve experience. June 29, 2014
Rated 5.0 out of 5.0 by Great service Staff was professional and attentive. The facility, both inside and outside was neat and clean with ample parking. Quiet with a secluded feel, as it was set back far enough from the main road so traffic noise was not an issue. The room and bathroom werre very clean. The breakfast bar provide ample selections to meet your basic needs. Snacks and beverages were available for purchase at check-in. Ample supply of USA Today. June 28, 2014
Rated 3.0 out of 5.0 by Comfy room and less than personable Desk Agents The hotel was very clean and the room was comfortable, but the Desk Agents were less than personable upon check-in. Sometimes a guest needs a simple acknowledgement of their presence in front of you obviously awaiting check-in (with bag in hand, etc.). Understanding that you are busy, but the guest does not adhere to that knowledge right away, we are a guest and this is the hotel we chose...acknowledge me and I will acknowledge your hotel next time. A simple "How are you? or I'll be with you in a moment" is more than suffice. June 26, 2014
Rated 4.0 out of 5.0 by More amenities than usual I was pleasantly surprised at the size of the room. I didn't realize we would have a couch area. I also was impressed that there is a pond/landscaped area outside as overflow eating area. I also liked that one of the nights we were there, they offered a reception with free beer/wine. Some nights there was free popcorn too. I've also never seen sports amenities at a Holiday Inn, but there was a basketball court and baseball diamond in the back. The only negatives we experienced was I was disappointed not to receive my welcome bag as an IHG Rewards Club member. I mentioned this the next day, and the desk clerk didn't really acknowledge it. She was swiping a new key card, and I forgot to mention it again before I left the desk, so I never got it. The other situation to be aware of: apparently you can have dogs at this hotel. There was a small dog in the room across from us that had the high-pitched constant barking every time we walked by or when we opened our door. I love dogs, but I just don't know if I want to hear the constant bark in a hotel. June 26, 2014
Rated 4.0 out of 5.0 by room and service very nice The coffee was mediocre and juice was watered down. The food was good and the room was very nice and quite adequate for our needs. The staff was friendly and courteous. It was a convenient location for our purposes and other members of the family were also staying there. we were able to have breakfast with friens and family. No one rushed us out. Overall a very enjoyable stay. The rewards points made it a lot more affordable. June 25, 2014
Rated 4.0 out of 5.0 by Fairly nice hotel, but wifi internet very disappointing I was disappointed by the internet service in the room which was basically unusable for me and another member of my party in another room. Aside from that I felt the rooms were very nice. The air conditioning was really great. The TV selection was limited and many channels were analog for some reason. The bathroom was very clean, well lit and about all I could ask for. The staff was friendly and the common areas clean and kept up. The buffet breakfast was just OK with some sense that corners were being cut. Overall I was satisfied, but if I had needed the internet for business purposes, I would have been upset. June 22, 2014
Rated 5.0 out of 5.0 by Great service and comfort the location is great. Business takes me to the area frequently. Always a great experience. The hotel is always clean. The breakfast room is comfortable, clean with a variety of food items to choose from. The staff is always helpful, pleasant, and courteous.. The exterior of the building is always clean, maintained and lovely. The lobby is attractive and pleasant to the eye. All in all a great place to stay. June 13, 2014
Rated 5.0 out of 5.0 by The Best! We stayed 2 weeks at this location during a family member hospital stay. The staff was great, the room was really quiet too. I never heard people outside my door even though the hotel was full. June 12, 2014
Rated 4.0 out of 5.0 by Nice bed and staff I've stayed here many times. This time was the 2nd time I got an upgrade to a suite (thank you) and I really enjoyed that. The rooms are spacious, beds very comfy. Wish the towels were the thick fluffy ones but they weren't bad. The breakfast is standard though I'll say again, I wish they'd stop using plastic and styrofoam, so wasteful. Overall a good stay. Thank you. June 9, 2014
Rated 5.0 out of 5.0 by Wonderful, friendly staff! The staff at the HIE make this stay excellent! The grounds are well maintained--beautiful flowers. The common areas are very clean and comfortable. June 9, 2014
Rated 2.0 out of 5.0 by Holiday Inn Express Stony Brook-Long Island We would not stay at this particular location again. June 3, 2014
Rated 4.0 out of 5.0 by Too expensive For the money we made, felt like, should have gotten better rooms. June 2, 2014
Rated 5.0 out of 5.0 by clean and comfortable staff was excellent and hotel was well maintained. lots of nice little extras June 2, 2014
Rated 5.0 out of 5.0 by One of the nicest I have stayed in various hotels/motels and this one has got to be one of the nicest I have seen. The entire property was clean and well manicured. Very good lighting in both the parking areas and the common areas. Rooms were very clean and comfortable and the staff was extremely curteous and attentive. The breakfast offering was "top notch" with various items available for everyone's taste. I would definitely recommend this Holidy Inn Express as a "place to stay" if you are in this area. June 1, 2014
Rated 5.0 out of 5.0 by Great accommedations and free full breakfast I traveled from Maryland to Long Island for the funeral of my daughter's father-in-law. I was able to do early check in so I could freshen up before I went to the wake. The hotel staff was very understanding and helpful. I came back with my grandchildren so that they did not have to attend the evening wake and to give their other grandmother some time alone with her son June 1, 2014
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