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Rated 4.2 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Excellent customer service. All of the staff are very friendly and helpful. The housekeeping staff are excellent, always greeted you with a smile, and were very helpful in coordinating when to clean our room as we had 2 small pets with us. August 23, 2014
Rated 5.0 out of 5.0 by Second Home while in NY Great place to sleep in and relax. Friendly staff. Great Internet service with printers!! August 19, 2014
Rated 5.0 out of 5.0 by Stay All was great except when I called to have bedding brought up for Sofa Sleeper they said I had to come down to front desk and get it myself. August 19, 2014
Rated 3.0 out of 5.0 by Musty smelling room The hotel is located well for visiting neighboring towns of Stony Brook and Port Jefferson. It is within easy travel to ocean beaches. The breakfast buffet makes it easy to get up and go - so you can enjoy the day vacationing. August 18, 2014
Rated 5.0 out of 5.0 by Great Stay This was a two-night stay for business. The room was comfortable and quiet. I got plenty of sleep. Free breakfast and internet were nice to have. I would recommend this hotel to anyone needing to stay in the Stony Brook area. August 16, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Clean and comfortable, great buffet. a/c worked great and is quiet. August 12, 2014
Rated 5.0 out of 5.0 by Great Location Nice rooms Great location, refrigerator broke down on first night no replacement. August 11, 2014
Rated 5.0 out of 5.0 by Staff is outstanding! We stayed at the Holiday Inn Express while attending a golf tournament. The staff was very attentive, friendly and helpful. Experienced noise from the floor above us late in the evening which, when brought to the staff's attention, was addressed right away. Clean as a whistle and staff always happy to assist you. Great job! August 11, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable room The person at the front desk was very personable and focused on doing a quality job at check in. The room was a nice size with room to move around. Breakfast in the morning was ample with a staff member there dedicated to refilling all items. Overall I would recommend this location to others. August 10, 2014
Rated 3.0 out of 5.0 by Comfortable but terrible wifi Good location and rooms. But wifi connectivity in the evenings was spotty at best. August 10, 2014
Rated 5.0 out of 5.0 by Only one downside I loved every part of my stay at the Holiday Inn Express in Stony Brook. I do wish, though, that something could be done about the noise level of the A/C units. I confess to liking a really cold room and the unit certainly kept me cool enough, but when the fan was running the noise level was annoying. Other than that - it was a great stay and I will be sure to return. August 10, 2014
Rated 2.0 out of 5.0 by nice room but lousy fitness center nice room and breakfast, but neglected fitness center. only cold water for shower. good shuttle service. August 4, 2014
Rated 1.0 out of 5.0 by Great Staff The staff at this hotel were wonderful. We had a very bad experience with a smelly room and spiders in our bed but the staff went above and beyond to help us out. August 3, 2014
Rated 4.0 out of 5.0 by great location and nice property Stayed here 5 nights. Staff was excellent and hotel has a lot of amenities.If your a sports fanatic, this is the place to go .Hotel ground were immaculate. On summer days enjoy eating outside on the pick nick tables overlooking pond and gazebo. Breakfast choices change daily. Air conditioning was either too cold or very damp, no happy medium. Traffic on this road is very congested, but moves. This must be a main road for locals. If staying in the Stony Brook area this is a great location and I would recommend to others. August 3, 2014
Rated 4.0 out of 5.0 by Quiet, comfortable stay Well kept, comfortable accommodations. Courtious, helpful staff. Convenient location. July 31, 2014
Rated 5.0 out of 5.0 by Nicest staff perfectly clean and beautifully decorated property!!! From the picturesque pond out front to the courteous staff you can't find a better property on Long Island. The General Manager is lovely and available to answer every request with kindness. Her staff is caring and competent, delivering superior service with a smile. The property was immaculate and very well cared for. We met several back office staff who wowed us with great personalities and a sincere interest in our level of satisfaction concerning our stay. Very impressive! The breakfast was amazing and well done. Who ever owns this hotel is quite the fortunate one!!! Charlie who heads operations is clearly a superstar at maintaining a fine property as this one! We felt like we were truly cared for and will definitely return whenever we come to the Long Island area for sure!!! It's a perfect property to make your home away from home!! July 30, 2014
Rated 5.0 out of 5.0 by great service I had a nice time at the holiday inn express. I near everything I really wanted to see and do. the staff was very nice and took care of all my needs and wants. July 25, 2014
Rated 5.0 out of 5.0 by Excellent customer service Excellent customer service. Room very comfortable. Will definitely return to this hotel. July 21, 2014
Rated 4.0 out of 5.0 by Nice place, reasonable price. Smelly room though. Nice place, reasonable price. Smelly room though. Good breakfast and outside grounds/play area for kids. Very nice staff. July 15, 2014
Rated 4.0 out of 5.0 by Great service; excellent value Hotel was very comfortable. Bed and pillows were great. Connection devices on the night table for phones and tablets/iPads were very convenient. Breakfast choices were wonderful. Even the coffee was good. The grounds were nicely kept with a nice area to relax outside the hotel that was nicely manicured to keep the highway view hidden. There are no lounge chairs though, but the Adirondack chairs are comfortable. The pool and the fitness areas are very no-frills basic. The beds and pillows were very comfortable, and the room was well appointed. The service staff--from the front desk people to the housekeeping staff-- could not have bee more helpful. All in all, a good value. This would have been 5 stars based on value for price, but I thought the pool and fitness area could have been a bit more robust. July 15, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised Haven't stayed in a Holiday Inn in years and what a surprise to find this facility, staff and amenities to be on a par with some of the more expensive chains offering this type of accommodations. July 15, 2014
Rated 5.0 out of 5.0 by o k everything was great at this location. We have been here before and that is why we come back when visiting his area. This survey is too long put your questions on one page .. July 8, 2014
Rated 3.0 out of 5.0 by Issues Wi-Fi was very stretchy . Got getting signal from phone. Shower knob was very difficult to set. My wife did not have enough strength to adjust knob July 8, 2014
Rated 5.0 out of 5.0 by Exceptional service Polite and knowledgable staff. Maid service was impeccable. July 6, 2014
Rated 5.0 out of 5.0 by Great service excellent value This Hotel is beautiful the grounds are amazing,the inside is clean and friendly,the room is very comfortable,clean and has everything you may need.The staff is wonderful, I would recommend this hotel to anyone staying in the area.This is the second time I have stayed here and was not disappointed. July 5, 2014
Rated 5.0 out of 5.0 by Overall Experience Overall the facility and staff were excellent and I will be a repeat customer. The only area that I wished was better, was some more variety in the fruit that was available at breakfast. Every day it was limited to 2 easy to serve items: apples and bananas. Health needs limited me to only one. The refrigerator in the room enabled me to solve that problem. July 2, 2014
Rated 5.0 out of 5.0 by Stay here all the time on LI. very positive experiences We stay at the Holiday Inn Express everytime we come up to Long Island. Our experiences have been all positive. The only negative that we have is the breakfast. The food seemed to be stale and not fresh. This is the first time this has happened to us. The omlette was horrible. But overall we had a very positve experience. June 29, 2014
Rated 5.0 out of 5.0 by Great service Staff was professional and attentive. The facility, both inside and outside was neat and clean with ample parking. Quiet with a secluded feel, as it was set back far enough from the main road so traffic noise was not an issue. The room and bathroom werre very clean. The breakfast bar provide ample selections to meet your basic needs. Snacks and beverages were available for purchase at check-in. Ample supply of USA Today. June 28, 2014
Rated 3.0 out of 5.0 by Comfy room and less than personable Desk Agents The hotel was very clean and the room was comfortable, but the Desk Agents were less than personable upon check-in. Sometimes a guest needs a simple acknowledgement of their presence in front of you obviously awaiting check-in (with bag in hand, etc.). Understanding that you are busy, but the guest does not adhere to that knowledge right away, we are a guest and this is the hotel we chose...acknowledge me and I will acknowledge your hotel next time. A simple "How are you? or I'll be with you in a moment" is more than suffice. June 26, 2014
Rated 4.0 out of 5.0 by More amenities than usual I was pleasantly surprised at the size of the room. I didn't realize we would have a couch area. I also was impressed that there is a pond/landscaped area outside as overflow eating area. I also liked that one of the nights we were there, they offered a reception with free beer/wine. Some nights there was free popcorn too. I've also never seen sports amenities at a Holiday Inn, but there was a basketball court and baseball diamond in the back. The only negatives we experienced was I was disappointed not to receive my welcome bag as an IHG Rewards Club member. I mentioned this the next day, and the desk clerk didn't really acknowledge it. She was swiping a new key card, and I forgot to mention it again before I left the desk, so I never got it. The other situation to be aware of: apparently you can have dogs at this hotel. There was a small dog in the room across from us that had the high-pitched constant barking every time we walked by or when we opened our door. I love dogs, but I just don't know if I want to hear the constant bark in a hotel. June 26, 2014
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