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Rated 4.2 out of 5 by 214 reviewers.
Rated 3.0 out of 5.0 by wonderful staff The staff were ALL very welcoming and helpful. I found that the property in general needs upgrading. We stayed on the ground floor. The room door didn't close unless pulled firmly, the shower curtain rail was falling down, the a/c operated on 'auto' even though we set the fan on 'high'. Breakfast offerings were very bland. I would recommend this property for the convenience of location. However, it honestly wouldn't be my first choice. You have a captive audience!! Upgrading infrastructure is a must!! October 31, 2014
Rated 3.0 out of 5.0 by Wonderful housekeeping No room for breakfast. Guests busy moving chairs, rooms etc...Manager's really loud personal conversation, Differentiated fee on Blocked guests...no room "make up/bedding" by front desk.INSULTING because no one was on the receiving end of housekeeping. Front Desk was defensive of policy, instead of letting the guest explain, kept repeating policy which still does not make sense....quite insulting and not at all helpful, waste of time. Far prefer ********* INN...beds, bedding, cleanliness ,breakfast, internet OVERALL As a family we are constant travelers throughout US and Canada. If this hotel was not blocked (which we did no receive discount) will never stay again October 29, 2014
Rated 5.0 out of 5.0 hotel stay Good hotel. Clean room. Nice lobby. Good breakfast. October 27, 2014
Rated 4.0 out of 5.0 by Holiday Inn Good experience and stay. Clean rooms and facilities. Ample parking. Breaksfast was included and so was wifi. October 23, 2014
Rated 5.0 out of 5.0 by NA Hi Positive- GREAT staff Great service Negative Nicotine odor has to be eliminated- ashtrays next to entrances has to be removed.Please be aware this hotel is serving families who are caring for their loved one at the hospital. They should not be welcomed by this smell. Overall, great experience good job! October 22, 2014
Rated 5.0 out of 5.0 by Pleasant hotel in attractive setting The staff were friendly and accommodating to my needs like the shuttle service that arrived on time at the airport, and a brief check in experience. The room was comfortable and there were no distracting noises in the hallway. The breakfast service was neatly prepared with usual breakfast foods. Check out was smooth. The shuttle was prompt for trips on check out day. October 22, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service Stayed for business an dam a repeat customer. Always a pleasant and attentive staff. October 21, 2014
Rated 5.0 out of 5.0 by Comfortable room and good price I was pleasantly surprised by the amenities and the service. The room was very clean and comfortable. October 21, 2014
Rated 5.0 out of 5.0 by Excellent location and staff I just wanted to advise that this is an excellent location and every time I have stayed at it I have found that the customer service was above and beyond. I would highly recommend this location to anyone staying in the area. Management has assembled a professional and caring crew. October 19, 2014
Rated 5.0 out of 5.0 by Always satisfied I have stayed here every time I have come to Long Island (3 times now) and am always satisfied- the only time there was an issue (given room with 1 king instead of 2 queens) they apologized and immediately fixed the problem. I noticed at this last visit, that many of the workers are the same ones I have seen each time I have been there over the last year- I feel like that is a good sign. The breakfast is probably one of the best hotel provided breakfast bars I have had. The only "negative" is that I have never had them even mention I am an IHG member....it is not even something I would have usually thought about except that apparently it is something they are supposed to acknowledge! October 17, 2014
Rated 5.0 out of 5.0 by SUPER-SENSATIONAL Don't change a thing. Our stay was PERFECT. We will return the next time we must be in your area. We often stay at Holiday Inns....this was exactly what we expected. October 15, 2014
Rated 4.0 out of 5.0 by Clean and close to SBU I have stayed at this hotel several times and the rooms are always fresh and clean. Breakfast is hot and convenient. Close to Stony Brook University and a better value than other hotels in the area. Beautiful lobby with artwork. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable stay Attended wedding in area and stayed - pleasantly surprised and the cleanliness and comfort of the property. Better than I expected. October 14, 2014
Rated 4.0 out of 5.0 by Friendly helpful staff providing good service. The staff is always very helpful and cooperative. The breakfast and coffee in the morning is always exceptional. In fact, the breakfast staff gets things going early than required. The exterior parking lights in the parking lot were not working and made the area outside the hotel extremely dark. October 13, 2014
Rated 4.0 out of 5.0 by A Fine Hotel for Busy Travellers The Holiday Inn Express at Stony Brook has one of the best handicap accessible rooms I HAVE EVER STAYED IN, I use a wheelchair and the hotel chain has to be especially commented for the accessible bathroom facilities. At least in the room I stay in. It's not perfect but the best I've ever seen. The shower system, including shower curtain is excellent. The sink was quite adequate with lots of counter space to place medical supplies, toiletries, etc. It would have be helpful to have a taller faucet spout and a shallower sink.. The staff is friendly and very helpful. My only downer was that on one multi-day stay the housekeepers did not clean my room or the bathroom. That can be quite disturbing, especially at the rates the area hotels can command. I think there was a change in management as the overall quality of the hotel has seemed to drop slightly from a year ago. For example, no check out documentation was delivered to my room the morning of my departure. A small point but it's the little touches that mark the difference between just another night in a hotel and fostering the charm and magic of ones hotel / travel experience. Overall, the Stony Brook HIE is a wonderful hotel and one I go back to and stay at every time I come into the area. October 9, 2014
Rated 5.0 out of 5.0 by Professional Service Every aspect of our stay was superb. The staff and management conducted themselves in a highly professional, courteous, and friendly manner. As a result we felt at home and were able to relax and enjoy ourselves. Our experience was among the finest we have had in travels across the USA, Canada, and Europe. Thanks to all for a great stay! October 9, 2014
Rated 5.0 out of 5.0 by Great deal Great place to stay! Highly recommend this hotel. Easy to get to off the parkway. October 9, 2014
Rated 5.0 out of 5.0 by Clean & Comfortable Although I only stayed one night, I would definitely return. The check in clerk was very polite & professional. The room was very clean. In addition this is a No Smoking hotel & there was no lingering 'cigarette smoke odor' that I have experienced in other non smoking hotels. October 8, 2014
Rated 5.0 out of 5.0 by Great Hotel, Not so Good Breakfast Great accommodations, great staff. Breakfast leaves much to be desired. Would recommend to others. October 8, 2014
Rated 4.0 out of 5.0 by Stony Brook Stay The hotel was affordable and nice. There were different pillow choices (soft, firm). The hotel needed some modernizing, but otherwise was nice. October 5, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel close to shopping and restaurants with easy access to major highways. October 4, 2014
Rated 5.0 out of 5.0 by Comfortable clean room Hotel was clean, staff friendly. A little pricey for this time of year. September 28, 2014
Rated 5.0 out of 5.0 Front desk and Shuttle service The front desk staff and Tommy, the Shuttle Driver were very accommodating and friendly. September 28, 2014
Rated 5.0 out of 5.0 by Great time on long island Rooms were spacious, clean, and all was grand for my nephews wedding. loved the outdoor amentities. Horseshoe pits, volley ball court and outdoor party area were fantastic extras. Wish we could have used the baseball field, but didn't bring enough mitts, that would have been over the top. Staff extremely friendly. Thanks for everything September 26, 2014
Rated 3.0 out of 5.0 by NICE HOTEL, BUT WOULDN'T STAY UNTIL MUSKY ORDER IS CORRECTED This is a nice hotel, but upon check-in I was assigned a romm that was so musky, I couldn't even put my luggage in it. They assigned me a different room , immediately, but the only difference was that it was on a different floor, and the air in the room was turned on, that helped the musky, dank, seriously offense odor. I kept thinking I would get used to the smell, but you don't. After you leave and come back, it odor overwhelms you. During my stay there, I heard at least 2 other guests complain about it, so I know it wasn't me being finiky. I would stay here again, but not until the odor problem was corrected. September 24, 2014
Rated 2.0 out of 5.0 by Looking for an alternative Great housekeeping staff, courteous and helpful. Front desk disengaged and unhelpful. Difficulty finding seating in breakfast area. Guests just piled on their sport's equipment on tables leaving no seating. September 24, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - Stony Brook Great hotel, very clean. Friendly staff. Room was well furnished. Having the soft and firm pillow options on the bed is a nice touch. September 23, 2014
Rated 5.0 out of 5.0 by Long Island Trip 9202014 wedding and vacation stay. Wedding and vacation stay. September 23, 2014
Rated 5.0 out of 5.0 by Empfehlenswertes Hotel Das Hotel liegt sehr zentral, doch muss man zwangläufig jeden Weg mit dem Auto zurücklegen. Einkaufsmöglichkeiten sind in wenigen Minuten zahlreich und in jeder Art vorhanden. Problematischer ist es, im größeren Umkreis richtige Restaurants zu finden, da die vielen Malls zum größten Teil nur Imbisse aller Art beinhalten. Das Hotel ist sehr zu empfehlen. Unser Zimmer war sehr groß und gemütlich. Es gab gekennzeichnete feste und weiche Kissen und ein großzügiges Badezimmer. Insgesamt war es sehr ruhig, nur das Duschen anderer Zimmer hat man gehört als ob es im eigenen Zimmer wäre. Das Frühstüksangebot war sehr abwechslungsreich, aber von Tag zu Tag etwas unterschiedlich. September 16, 2014
Rated 5.0 out of 5.0 by Great for visiting SUNY Stony Brook Nice place to stay while visiting our student. Clean comfortable and close! September 14, 2014
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