Rated 4.8 out of 5 by 272
Rated 5.0 out of 5.0 by Chocolatecoffee Amazing Customer Service
The staff goes above and beyond to make sure their customers are satisfied. "Mike" made a fresh pot of coffee for me in the middle of the afternoon, made sure I had change for the laundry facilities, and was always on hand to get extra towels and supplies. The breakfast area is very clean and the food is good. They were very accommodating to our teens' pizza parties and card games in the lobby. And the popcorn cart in the lobby is an added treat! We loved our two-night stay.
July 2, 2015
Rated 5.0 out of 5.0 by Bryan910 Great Stay During Job and Home Relocation Process
I have stayed here for three weeks during June 2015 during my relocation process to the Dayton area for my new job. The staff and managers here are extremely friendly and supportive and when on the road away from home for an extended period of time, this was very helpful. The manager hosts a manager's reception on Monday and Thursday evenings in the lobby area and personally greets his guests. Every single request for assistance was met with immediate and professional response. The manager has a great team assembled that makes me proud to say that I spent three weeks with them while waiting to move in to my new home after moving from another state. Well done to the Holiday Inn Express at Centerville team!
July 1, 2015
Rated 5.0 out of 5.0 by z02dsl1963 Friendliest staff ever.
From the time you enter the hotel the staff is extremely friendly.
The guys at the front desk acknowledged you every time you left and came back . Hotel was very clean .
June 30, 2015
Rated 4.0 out of 5.0 by Rocco of Clairton Good facility, helpful staff and quiet environment.
Overall, it was a pleasant stay. The staff was cheerful and helpful. The room was fresh, comfortable and clean, however, the internet was down for three evenings. I would choose this Holiday Inn Express the next time business takes me to the Kettering area.
June 30, 2015
Rated 5.0 out of 5.0 by SOA baseball great stay
everything was clean and updated. employees were helpful and very nice. room was quiet. area and hotel was safe.
June 29, 2015
Rated 5.0 out of 5.0 by CBWNHW Great Stay
As always, the HI Express is a perfect place to rest for the night. The rooms are clean and comfortable, the bathrooms are clean and the beds are comfortable. The Wifi always works and is pretty speedy, and I've always found the breakfasts to be superior to other chain hotels. I guess it's why I choose IHG hotels.
June 27, 2015
Rated 5.0 out of 5.0 by Highly Satisfied Customer Flawless (12 day) stay. Extraordinary staff.
Without exception, the entire staff took customer service and friendliness to a whole new level.
In a stay of this duration, shortcomings would have become obvious. There were none, whatsoever.
June 24, 2015
Rated 5.0 out of 5.0 by A.E.B. Excellent service
The staff here are over the top friendly!! Also, the beds are about the most comfortable I've ever found at a hotel. I highly recommend this particular hotel.
June 22, 2015