Rated 4.2 out of 5 by 88
Rated 1.0 out of 5.0 by Cherub111 Noisy Trucks
I had to sleep in my car because the noise from the next-door truck stop was reverberating thunderously into the room. While the hotel staff was cordial, they were nonetheless able to help because they were at capacity. I am grateful the parking lot was located on opposite side! I didn't have to pay the room charge, which was apropos to the situation.
July 18, 2014
Rated 5.0 out of 5.0 by Mac-p Great place to stay!
Customer service and accommodation were excellent! Stayed at a number of hotels during our 13 day travel - all 4
July 17, 2014
Rated 5.0 out of 5.0 by holly1015 Breakfast
We came down for breakfast and the pancake maker wasn't ready until between 7 and 7:15, so we were disappointed and had to leave without being able to eat them. Breakfast starts at 6:30 and I feel it should have been ready.
July 15, 2014
Rated 5.0 out of 5.0 by Claire_19 Great value, great stay!
The staff was ridiculously friendly - I felt as if I was lost in some sort of happy dimension. They were very accommodating and had better service than even a 5-star hotel. Maybe Oregonians are just very friendly. The rooms was very clean and up-to-date. I travel with my dog and got a dog friendly room which was surprisingly very clean. The beds were very comfortable, wireless access was speedy and the room was quiet.
July 13, 2014
Rated 4.0 out of 5.0 by kcf5 You always get what you expect
The property was in good condition overall. Some stains were visible in the entry of the guest room and there was a spot of mildew in the corner of the shower tub. A toothbrush and some elbow grease will take care of that. The king-sized bed was not comfortable. You could feel the two pieces of the foundation through the mattress which made the mattress slope to one side. Breakfast was the usual. Nothing you wouldn't expect from the leading, national chains. As usual, the staff provided a pot of extra-strength coffee for me in the breakfast area. This is something they do now after I complained about the horrible coffee they serve. I suggest you ask for it, too.
July 9, 2014
Rated 5.0 out of 5.0 by Isa1979bel can't wait for next year to visit again!
1st time here ... More than I expected!
Best Place in Town!
July 9, 2014
Rated 5.0 out of 5.0 by luvbnarn VERY Helpful
I mistakenly booked a smoking room via the internet. We could not stay in a smoking room per our choice. The front desk staff were very understanding and helped to fix my mistake. Even though it was a busy holiday evening, they were able to find us a room that would work. We very much appreciated their willingness and understanding. We have stayed at this location on multiple occasions when using the Medford airport. We would highly recommend this hotel.
July 7, 2014
Rated 3.0 out of 5.0 by Sfreq Good value
Consistent to other Holiday Inn Express hotels in look, feel and amenities. Great value for money for travellers to southern Oregon.
July 7, 2014