Rated 4.3 out of 5 by 151
Rated 4.0 out of 5.0 by JimH20 Overall nice stay
This hotel is in a nice location. It seems to always be filled during the summer, but there is little noise and the place is always clean. I try to stay here when I am in the area, which is 2 - 3 times a year.
July 31, 2014
Rated 5.0 out of 5.0 by GH123 West Coast Trip to California and Oregon
My wife and I took a trip to the West Coast, starting in San Diego, we drove 1,941 Miles to get to Oregon over a period of 9 days. Of course this was a lot to cover, but with pre-planning by my wife, we had a great time. We stayed at 9 different Holiday Inn/Holiday Inn Express Locations. This was a preplanned event from six months earlier.
The stay in Grant's Pass was absolutely great. The service was very friendly.
"IT IS THE LITTLE THINGS THAT COUNT"
Thank you all for the great memories!
July 29, 2014
Rated 5.0 out of 5.0 Holiday Inn GP rocks!
The staff was amazing, the rooms were way nicer than expected, the breakfast was great, lots of variety and healthy options, great little pool, overall just amazing customer service and a wonderful place to stay, close to freeway and a great value, def would recommend this hotel
July 26, 2014
Rated 5.0 out of 5.0 by JJ101 Late Arrival
We arrived very late into Grants Pass (12:30 am) and received great customer service. In the morning the front desk staff was very helpful and gave us directions to a local restaurant that we wanted to go to. The outdoor pool was great! My kids and I will definatley stay here again if traveling through Grants Pass.
July 25, 2014
Rated 5.0 out of 5.0 by mclsbush Great Value
Wonderful rooms and attentive staff equal a pleasant stay!
July 24, 2014
Rated 3.0 out of 5.0 Do not stay in room 202
We have stayed at this property many times. The past three stays were not good. this, as every other time, we asked specifically for a quiet room on the 4th floor, about a week out. When we arrived, we were in a 2nd floor room. A grumpy staff member told us that there would be a wedding party, and therefore the 2nd floor would be better. We stayed in room 202 which, turns out, was right next to some kind of machine room. The entire time of our stay, there was loud motor noise. Totally unacceptable. the ac two doors down in the hallway was on and loud, as was the vending machine one door down. Not recommended!
July 24, 2014
Rated 5.0 out of 5.0 by Obi-Swan Grants Pass HI Rocks.
Carter at the front Desk was exceptional.
Rooms clean and quiet.
Awesome pillows...decent breakfast.
Enjoyed our stay.
July 23, 2014
Rated 5.0 out of 5.0 by Happy traveler 1008 Great stay in Grants Pass
All of our needs were met staff was responsive to all of our requests
July 22, 2014
Rated 5.0 out of 5.0 by Choctaw Bully Summer Vacation
Your facily and staff far exceeded our expectations.
July 21, 2014
Rated 5.0 out of 5.0 by btk1985 Nice Stay
Had a great experience on Vacation staying at this hotel. Can't say a single thing that was wrong! Very happy with this stay.
July 20, 2014
Rated 4.0 out of 5.0 by 1Mickey1 Clean and comfortable hotel
On arrival we noticed a swimming pool at an adjacent motel property. It was clearly overcrowded, the atmosphere was boisterous and to us, not relaxing. On inquiry we were informed that the pool was shared by both properties. We found this disappointing for a Holiday Inn Express. We were also disappointed in the breakfast offering. The selection was limited and as food was taken it seemed replacement was slow in coming. On our last morning we decided to have breakfast at an off-site restaurant.
July 18, 2014
Rated 5.0 out of 5.0 by dd44 Comfortable beds and good location
Everything was excellent. Great service, clean rooms, comfortable beds and good breakfast. Love the cinnamon rolls. Location worked well for us to meet up with relatives and celebrate an aunt turning 100.
July 17, 2014
Rated 5.0 out of 5.0 by The Viking Great room.........
It was clean, cool, and comfortable. All staff encountered were extremely friendly and very helpful.
July 17, 2014
Rated 5.0 out of 5.0 by workingmouse Comfy Beds, Good Coffee
Clean, good variety of breakfast choices, comfy and safe.
July 16, 2014
Rated 5.0 out of 5.0 by yearlyvacationer Great stay, great staff
Stayed for a personal trip in the area, my flights were delayed but the front desk was more than accommodating. Very pleasant each time I passed by.
Great room, well lit parking area, very easy to find and access to interstate was great.
I will be back
July 16, 2014
Rated 4.0 out of 5.0 by Asilnellek Brief Stay
The hotel was inviting upon arrival. The foyer and reception desk were well lit and well decorated. We arrived late and left very early. This was a stop just to rest our heads before continuing travel. A Tom serenaded us outside our window and the road noise was a bit much but this is to be expected from a hotel next to the interstate. We are vegan and there were no dairy alternatives at breakfast. We chose to get on the road and get a meal where we could. The staff was extremely friendly and approachable. I would definitely recommend and stay here again.
July 16, 2014
Rated 5.0 out of 5.0 by dodger blue Terrific pool & spa
awesome time in the heated pool & spa with my grandson. Staff was great and granted every request. Highly recommend.
July 14, 2014
Rated 5.0 out of 5.0 by jcsportsmn Exceeds expectations
I travel quite extensively and get to "enjoy" a wide variety of hotels across the Pacific Northwest. I look forward to staying at the Grants Pass Holiday Inn Express for several reasons, the most important being the way the staff is courteous and responsive. They are friendly and attentive and take customer service seriously. I highly recommend this hotel if your travels take you though southern Oregon.
July 14, 2014
Rated 4.0 out of 5.0 by HHDVETTE spending the night
We always try to use HIE.. and were glad to be able to book our stay on the internet. The rooms were comfortable, and the staff was helpful.. My only complaint was that the internet service was not up to standard. We had to ask the desk clerk about our connection twice, had a really hard time getting on the internet..and it was s o s l o w .!!! My daughter gave up trying to get on in her room, it was that bad. Other than that, we had a great stay on our way to the Tacoma/Seattle area for a cruise to Alaska.
July 8, 2014
Rated 1.0 out of 5.0 by oziv They really need to do better
We had a miserable night, because the heating/air conditioning was of the older type where you constantly have to get up and adjust it, losing sleep in the process. This particular unit was as bad and noisy as I've ever seen. Moreover, the accessible bathroom had a shower with a curtain that did not stop water from spilling all over the floor.
The Grants Pass location should be avoided. It is older and in bad need of upgrading. The breakfast was not very good compared to others, and it would be nice to have actual mugs for coffee.
The service was friendly and cheerful at the front desk, and I was able to reserve through an actual employee of the hotel, with a minimum of fuss and trouble.
July 7, 2014
Rated 5.0 out of 5.0 by posey_lady Great stay!
We stayed here 2 days with our dog. The room was clean and comfortable. It was already cool inside when we checked in which was welcome since it was 95 outside. The beds were very comfortable and there was an assortment of pillows which were labeled soft or firm on the pillowcase. The breakfast was great and included cinnamon rolls, turkey sausage, scrambled eggs, yogurt, oatmeal, pancakes, fresh fruit, coffee and juice. The staff was very friendly from the front desk to the maid service. We stayed over the 4th of July weekend and it was very quiet. The gentleman at the front desk said if anything about our room wasn't 5 star to report it immediately. I'm happy to say everything was great and we would definitely stay here again.
July 6, 2014
Rated 5.0 out of 5.0 by crw14 Great Secrvice and people
I booked two nights online and needed to add a third night after I got there. The ladies at the front desk were great in getting me a room for the third night. Food was great. Hotel is clesn.
July 5, 2014
Rated 5.0 out of 5.0 by Roxy27 Great Staff and Very Comfortable Room
I slept so good, better than I had in 2 weeks. The Staff is very accommodating and friendly. I will most definitely be looking for a Holiday Express for all my future travels.
July 3, 2014
Rated 3.0 out of 5.0 by RusticChef The Worst Holiday Inn Express I Have Stayed at
I generally like stay at Holiday Inn Express and I have probably stayed at 20 or more. My room at this property seemed really dated, the AC was extremely loud, and the internet connection was spotty.
The worst part of the stay, however, was the breakfast room. It was dirty and the staff was inattentive to replacing the hot items (sausage, scrambled eggs, biscuits and gravy).
When another guest complained, the hotel staff member snapped, "We are doing the best we can."
Also, I asked the front desk clerk for dining suggestions and brewpub suggestions: I got no help.
Lobby and everything looked nice. Check in and check out were efficient.
July 3, 2014
Rated 2.0 out of 5.0 by Sugar35 Didn't Measure Up to Past Experience
I've stayed here before and it was great. However, this time, the fire alarm went off, fire trucks arrived, I had to call the front desk and ask if we were to evacuate. TV service went out. When I called the front desk, they apologized and said my bill would be adjusted - my check out bill does not reflect that. And, no hot breakfast as the machines are out of service. Too many events for a one night stay.
July 2, 2014
Rated 4.0 out of 5.0 by Disfreak80 Great location
We stopped here to go to Crater Lake. The staff was superb and ready to help us with our needs. The staff at breakfast was exceptional, helping me and my family out with any needs
July 1, 2014
Rated 2.0 out of 5.0 by kev1n Very noisy room
This hotel would benefit from some sound deadening material in the walls. Normal conversations in the next room could be heard in my room and that guy was on the phone half the night.
The internet service wasn't sufficient for my business use.
July 1, 2014
Rated 5.0 out of 5.0 by ShadowAcres GRRREAT Property!
Staff was marvelous, room was clean and beds very comfortable and had the appropriate FIRM AND SOFT pillows for each head so we could choose. The breakfast room staff was really on top of it and they had one of the BEST cinnamon rolls I have ever had! Their breakfast selection was more than adequate to start each day. I really enjoyed our stay, and wish we could have stayed longer.
June 28, 2014
Rated 5.0 out of 5.0 by Chooser Good place to stay in a Grants Pass
This is a good place to stay. I appreciate the kindness of the front desk employee. And it's easy to find while you're traveling.
June 25, 2014
Rated 5.0 out of 5.0 by hapretired nice service
staff was very helpful and fun to be around, needed a jump on my battery and house keeper was there on the spot, THANKS
June 25, 2014