Rated 4.2 out of 5 by 95
Rated 5.0 out of 5.0 by Chunkstopher Awesome Service
Great experience staff was friendly and professional. Room was clean. Bed was comfortable. Looking forward to my next stay here
November 23, 2013
Rated 4.0 out of 5.0 by Steven09 Almost perfect: styrofoam?
I am a frequent visitor to the GP HIE and I have been pleased by the quality of the site and the helpful staff. My only complaint, hence the 4 star rating, is the use of styrofoam in the dining area. There are alternatives which should be used if IHG truly believes in environmental stewardship.
November 18, 2013
Rated 4.0 out of 5.0 by KathleenW Perfect road trip rest stop and excellent breakfast
Even though we arrived to the hotel in the late evening, weary from our day's adventures, the hotel staff greeted us with a smile and good service. A hot shower and comfortable bed were all we needed for the night. To top it all off, the full breakfast buffet ensured that our next day of road trip was off to a good start! Real eggs(!), plenty of carbo load options, fruit, and beverage selection. Be sure to pick up their signature cinnamon rolls before you go! The only downside was that we could not get the room's air conditioner temperature right, leading to some discomfort during the night.
November 8, 2013
Rated 5.0 out of 5.0 by CaroleDP Good choice - Holiday Inn Express, Grants Pass OR
We have been staying here for many years whenever we visit this area and/or are passing through to another destination. This is a very nice facility - the new interior is really attractive as well as the addition of an exercise room. The staff is accommodating, friendly and helpful. This is one of our favorite places to stay - the only "con" I have is that I think the cost is higher than other nice Holiday Expresses that we have visited/stayed.
October 23, 2013
Rated 4.0 out of 5.0 by joe367 Nice hotel, unusual noise
Really like this hotel, clean and friendly staff, have stayed there a dozen times the past two years, the rooms have recently been renovated. On this trip I could hear a strange noise, similar to an inkjet printer head sliding back and forth, thru the walls. It would happen every 15 minutes or so and once I became aware of it it was annoying. The desk told me that it is their water pump that just started making the noise and they were working on a fix. I hope the problem is corrected before my next stay. Overall it's a great place to lay your head.
October 22, 2013
Rated 5.0 out of 5.0 by jlsreno HIE stays are always a pleasure
Travel the I5 corridor regularly and decided to look Grants Pass
over instead of the usual Medford stop. Consistency is what we
most appreciate with Holiday Inn Express and this facility
lived up to expectations. Staff was top quality and we appreciate
October 17, 2013
Rated 5.0 out of 5.0 by Lois63 convenience
Easy to get to. Room was nice and big and had everything in it so we did not have to bring like an iron or hairdryer. Have stayed there a few years ago and really like it. Big shopping center across the street and best of all, walking distance. Will stay there again in the future!
October 12, 2013
Rated 5.0 out of 5.0 by cb83 great stay
very nice place to stay. clean orderly accommodations. although close to freeway,with curtains close very little noise could be heard.
October 7, 2013
Rated 5.0 out of 5.0 by Jerry57 Clean and comfortable rooms and attentative service
I rented 4 rooms for business. We all had a very pleasent stay and will stay there again when opportunity allows. Everything was very clean and relaxing. All staff was very pleasant and helpful. Thanks
October 4, 2013
Rated 5.0 out of 5.0 by Richard1965 Great visit
Super stop. Excellent staff and room. Great breakfast.
September 25, 2013
Rated 5.0 out of 5.0 by Budgeco Repeat customer
Always a pleasure to stay here. Easy room reservations, kind staff, tasty breakfast.
September 24, 2013
Rated 5.0 out of 5.0 by CCNWPNC Clean, quiet, comfortable, reasonable
Very nice accommodations on hill overlooking Grants Pass. Front desk recommended good dining choices. Quiet and comfortable. I would stay here again.
September 11, 2013
Rated 4.0 out of 5.0 by zane32 guest service
This hotel does a great job in trying to meet the guests needs. Raquel was very helpful and always cheerful.
September 6, 2013
Rated 5.0 out of 5.0 by Moose007 Very friendly place to stay
Room was very comfortable and clean. Have stayed at this particular Holiday Inn Express many times and have always found int to be top notch.
September 4, 2013
Rated 5.0 out of 5.0 by Sven10 A welcome rest stop
We were heading home to Southern California from Central Oregon. We did not make a reservation since we took longer at a tourist spot than we thought we would. I was Greeted by Raquel and her workmate ,sorry can't recall her name. They were both very friendly and helpful. Our room was great. It was clean and ready for us to relax. We needed a roll away bed and that was cheerfully delivered almost immediately. Breakfast in the morning was well stocked and a great start to the next day of travel. Thanks
August 27, 2013
Rated 1.0 out of 5.0 by charles70 OVER CHARGED AND WAITING FOR CORRECTION
I was hit with an unexpected $60.00 charge. I imediately called the Hilton Express at Grants Pass Oregon. The manager assured me it would be taken care of immediately. Instead I was charged an ADDITIONAL $90.00. Again I called to be sure it would be corrrected. I received a refund/credit of $65.56. I'm still waiting for the other $24.44.
This experience has soured me on the Holiday Inn brand.
August 20, 2013
Rated 4.0 out of 5.0 by Littlefish12 room was smelled like it was a smoking room, location was conveniently close to highway and restaurants
Our room smelled like smoke but was clean and comfortable. Wifi worked and was easily accessible. Breakfast was a nice option and had good availability for traveling.
August 19, 2013
Rated 5.0 out of 5.0 by tmscott Nice accommodatons.
We thoroughly enjoyed our lovely suite. The hotel is very well located and very well furnished. Look forward to staying at this hotel in the future. Thank you.
August 5, 2013
Rated 5.0 out of 5.0 by jb38chevy Wonderful 5 days stay
Great accommidations, staff wonderful - personalble and friendly, helpful. We will stay again.
August 3, 2013
Rated 5.0 out of 5.0 by Ricky8559 Relaxing, & Comfortable !
The room is clean, and comfortable. Great location, easy to find, just next to a freeway. Easy in, and out, friendly staff. The breakfast was good, decent. I would stay here next time when I go rafting again.
August 3, 2013
Rated 5.0 out of 5.0 by ACF0731 Great Place to Stay in Grant's Pass
Great Place with friendly staff and clean, comfortable rooms. Huge, free breakfast a plus, and close to lots of great restaurants. Close to everything.
August 2, 2013
Rated 4.0 out of 5.0 by Kolohe87 Be Back Next Year
This hotel was great. It is a convenient location, rooms were clean and air conditioning worked awesome (important on a 97 degree day). Three minor complaints: the bathrooms could use a fan ( can't see mirror when out of shower), the front desk staff should have some basic knowledge of local attractions (girl on morning shift 7/20 didn't know best way to get to Crater Lake!), the pool was great but sooooo dirty (murky, things floating). Of course none of these are a deal breaker. We will definitely stay here next summer for our Hellgate Jet Boat weekend!!!
July 26, 2013
Rated 5.0 out of 5.0 by Terry918 Awesome Hotel
The room was clean. Breakfast was very good, the bed was so comfortable that once we laid our head on the pillow we were out. When visiting Grants Pass we will stay here again.
July 17, 2013
Rated 5.0 out of 5.0 by Jalie Great place to stay
Enjoyed my staff. The staff was very friendly, welcoming, and helpful.
July 13, 2013
Rated 5.0 out of 5.0 by Harky Great Stay
Nice room and stay just like last year. Maybe next year too.
July 11, 2013
Rated 5.0 out of 5.0 by sherryquilts Great Service and Dog Friendly
I was very impressed with the staff and their friendly ways towards me and my service animal. The room was clean and comfortable. The air conditioners are a little noisy, but I reside in the country and most noise bothers me. Breakfast offers a good choice of items, and I like the pancake machine and my favorite cinnamon buns. The pool was great, especially since I happened to be there during a very hot time.
There was a problem with my bill, but they were very good about making the adjustments.
July 6, 2013
Rated 5.0 out of 5.0 by Bhanu Over all clean, comfortable and great service
Was very impressed with this property. Could not find any thing to complain about. Thank you
June 29, 2013
Rated 4.0 out of 5.0 by quiltgirl72 grants pass hotel
Our vacation of two months took us to grants pass in order to see Crater Lake, Or. The hotel was fine, no problems.
June 28, 2013
Rated 3.0 out of 5.0 by Debbie1986 Front Desk Disappointment
I was returning from a business trip in Nevada, but was dressed very casual because of the long drive. The front desk girl asked if I was traveling on business or pleasure. I was ready to hand her my federal ID and say business, but since technically my business was complete and I was returning home I was stumbled on what to say so I said "pleasure." I asked how she would know, and she looked at me up and down, then said they have to go by the way people are dressed; typically people are in suits. Her whole demeanor was offending. I realize it must be a judgement call for the front desk and I WAS dressed very casual, but had I not been flustered initially I could have pushed the issue. Too much stress over a minor rate issue, and I was exhausted but thought her attitude was worth mentioning.
June 28, 2013
Rated 2.0 out of 5.0 by elizabeth22 Room is clean and comfortable but the breakfast is terrible
the room is clean and comfortable. It's not a regular hot breakfast it's more like continental breakfast with nasty powder eggs nasty machine pancakes the staff was ok. It still looks dated
June 23, 2013