Rated 4.3 out of 5 by 134
Rated 2.0 out of 5.0 by krat We were disappointed
We were disappointed at tur stay. The staff and people who work there are wonderful in spite of that. Our first issue was with our GPS. The address was incorrect on the printout we received online. It does not say S. Penninger Road and so it took us the wrong way. The desk clerk told us that the city did not allow you to put the "south" on the address even though the street sign on the corner clearly had "south" on it. We heard others complaining about it as well.
We were also disappointed that we did not have a refrigerator or microwave. We have stayed at many HIE motels and our rooms almost always are furnished with a microwave and refrigerator.
There were problems with the Wi-Fi and the clerk acted as if they didn't know about it. Others were complaining as well. It would have been better if we had been told right up front that there was a problem and they were working on it.
You need to get a new supplier of bananas because most of them were bruised and rotten.
Sorry to be so negative but we thought you should know about our experience.
October 17, 2014
Rated 5.0 out of 5.0 by GZic Excellent hotel
The staff at this hotel were wonderful. Made us feel welcome and they were very helpful. The hotel was nice, clean and comfortable.
October 15, 2014
Rated 4.0 out of 5.0 by ScottAF AlpacaMania Stay
Good value, would like to see better lighting in the bathroom and not have them run out of fruit for the breakfast.
October 14, 2014