Rated 4.7 out of 5 by 313
Rated 5.0 out of 5.0 by oldman2 comfortable bed and friendly staff
had a comfortable quiet night, though pillows were too soft. Staff were friendly, courteous and efficient
August 19, 2015
Rated 3.0 out of 5.0 by George12543 Unsatisfying
In general, an unsatisfying experience. But for the help of the desk clerk, we might have left the room early and gone to another hotel. The room we were given (101) reeked of stale cigarette smoke,and there was no similar room available. Room was inadequately supplied by housekeeping with shampoo and conditioner, probably because of hotel policy. Front desk clerk corrected this.
August 18, 2015
Rated 4.0 out of 5.0 by Mt Biker14 Odor in room
I had a odor of damp/musky smell in my room the entire week. it was a 1st floor room and had not experienced this in other 2nd/3rd floor rooms.
August 18, 2015
Rated 1.0 out of 5.0 by tonyc138 bad stay
room had a moldy smell worst holiday inn expierence that we have had will never stay here again
August 17, 2015
Rated 5.0 out of 5.0 by Fidelia Good location, fine quarters
The new Candlewood Suites at Chambersburg--just a mile from the Holiday Inn Express at which we regularly stay--was superior in every respect, from siting, staff reception, cleanliness of the guest room and comfort of the bed.
August 15, 2015
Rated 4.0 out of 5.0 by Anon1981 Front desk stadd is a little uptight.
Receptionists was very stand offish when questioned about the room we were in. Like it was a personal offense to them that we asked about rooms with the spa tub in the actual room, and not the bathroom, as we've had before in other Holiday Inn Express's. The female on shift at the time even made it apparent in her facial expressions that we were bothering her with our question.
August 14, 2015
Rated 5.0 out of 5.0 by db11432 good stay
Nice place to stop on the road. The surrounding area has some good restaurants and the staff was friendly. We had a handicap room, so the bathroom set up was a little awkward, but we wanted the king bed.
Outside there is an odor in the air, but the a/c takes care of that in the room.
August 12, 2015
Rated 5.0 out of 5.0 by Bondia Perfect in every way!
The staff goes above and beyond to be helpful. The front desk clerks were efficient and courteous. The pool and hot tub were just what I needed after a long drive.
August 10, 2015