Rated 4.7 out of 5 by 150
Rated 5.0 out of 5.0 by dennet Great Experience
We had just visited several other hotels for a family vacation. This was BY FAR the best experience. Clean, plenty of space, well-maintained pool and great breakfast.
July 28, 2014
Rated 5.0 out of 5.0 by subvet5401 just passing through
I was able to get a room on short notice, very late at night, and with no reservation. Disappointing they didn't honor corporate rates for the agreement my company has with IHG but this wasn't a compelling factor at the moment.
July 24, 2014
Rated 4.0 out of 5.0 by softball28 SB
Holiday was clean and staff was friendly. Breakfast was good, need more additional tables in area. .
July 23, 2014
Rated 5.0 out of 5.0 by egmh very pleasant experience
the chambersburg hotel was very clean and inviting.
we have used this hotel since 2007 and continue to use this hotel without concern for being disappointed.
July 23, 2014
Rated 5.0 out of 5.0 by Old_Salt Clean, quiet and comfortable
We did an overnight stay during our trip that was more than a day's drive.
We happened to stop in on Tuesday when they had pizza and chicken wings. As we started snacking and a storm blew in. So it was pizza and wings for dinner.
Staff was friendly, helpful and just great.
July 21, 2014
Rated 4.0 out of 5.0 by xxxroadwarrior Need a Room
The staff was very friendly, and willing to help us get a room fast. When went down to PA. was not expecting to stay but things changed wile there. Was greeted, with open arms. Even tho we had a time tiring to get the room with our points, the front desk person was willing to help a lot. Thank You Chris for all your help...
July 18, 2014
Rated 5.0 out of 5.0 by Luci62 GREAT SERVICE!!!!!!!
When we checked into the Holiday Inn Express it was around midnight. My volunteer and I had just worked a 12 hour day at Hagerstown Bike Week and had to change hotels in the middle of our event. There was another couple checking in ahead of us and there was only ONE luggage cart available. Since the wife of the other couple insisted on them using the luggage cart, Laken graciously went out to our vehicle and carried our luggage herself to our room!!! I have never ever had a hotel desk person carry my luggage for me. I was so grateful as both me and my volunteer were exhausted and my volunteer is disabled .Laken truly went above and beyond her duties to get us into our room and comfortable for the remainder of our stay. She also was the breakfast person in the morning and personally delivered a luggage cart to the room when we were ready to check out(our luggage was very heavy-- we had packed for 4 days). Holiday Inn Express is lucky to have Laken on their staff. She is truly an asset for them. I wish more people cared about doing their jobs the way she cares about doing hers. The customer really does come first with her. Thank you Laken for a wonderful experience at the Chambersburg, PA Holiday Inn Express!!!!!
July 16, 2014
Rated 5.0 out of 5.0 by Ice dancer 1 Great Service
On our return trip from Alexandria, VA, we had reservations for another night
July 15, 2014
Rated 5.0 out of 5.0 by Jess26456 family friendly
we stayed here with our three daughters all under 12.The hotel was located near many stores/food services.Breakfast was plentiful and the hotel was very clean and quiet! If we needed anything the staff was always there to help.The pool was very clean however the chlorine is strong so I would recommend goggles for children! The hotel is very secured! We would stay here again!
July 9, 2014
Rated 5.0 out of 5.0 by REV. excellent
nice quiet place,cloose shopping,close to gettysburg 26 miles approx..
July 7, 2014
Rated 5.0 out of 5.0 by AmericanEagle2009 Outstanding Front Desk Personnel
Upon arrival the front desk clerk, I believe her name was Laura, was just outstanding. Polite, professional, helpful with place to eat.
Extremely professional from checking in to departing.
July 6, 2014
Rated 5.0 out of 5.0 Stayed 3 nights - couldn't be better!
I stayed 3 nights and a couple friends had booked rooms as well on my recommendation. Everyone thought the hotel was great. Enjoyed the pool and hot tub, had a good breakfast every morning. Friendly staff. A+ in my book.
June 28, 2014
Rated 3.0 out of 5.0 by dogofwar Discounts
When I asked for the retired military rate the desk man said it was only for military on orders. I asked for the AAA rate and he deducted $6.00. Pretty cheap and pretty chintzy. My next stay in the Chambersburg area I will be staying at a competitors property.
June 23, 2014
Rated 5.0 out of 5.0 by writermagnolia Very close to best bed in the world
Had everything I needed and then some... Very, very comfortable, clean, and CONVENIENT!
June 19, 2014
Rated 5.0 out of 5.0 by Dan the man Great for family stay
Great stay--friendly staff, great IHG club perks, super breakfast
June 17, 2014
Rated 5.0 out of 5.0 by Tmuff Excellent experience
The room was very comfortable and the pool and workout facilities were perfect for what was needed during my stay. The staff was knowledgable, helpful and friendly. They always had a smile and were concerned about my needs. I would recommend this hotel to anyone that was considering staying in the Chambersburg area.
June 16, 2014
Rated 1.0 out of 5.0 by Troy61 No reservations
I work for a company who does a lot of business with holiday inn brands and as we checked out Friday June 13 2014 the front desk guy who's name was Jeff took a long time to check us out. In the meantime while he was doing that we told him about reserving rooms for all of next week. So he took all my information and everything, which took about 15 minutes even though all my information should have already been on the computer. Being a platinum member I thought that was a guaranteed room. So we arrived at the hotel today to find that Jeff never put out reservations in the computer and they were book solid. So needless to say it's a nice hotel but I don't think we will be back.
June 16, 2014
Rated 5.0 out of 5.0 by arceimport our stay at holiday express Chambersburg PA
We greatly enjoyed our stay at this Holiday Inn Express and will definitely stay again whenever we are in the area
June 13, 2014
Rated 5.0 out of 5.0 by Tammy_J GREAT hotel, don't pass up!!
I was pleasantly suprised by this hotel. I used my points to reserve the room and was a little concerned with how few points they required. I thought it might be in a bad area but all the reveiws I checked showed excellent. They were correct!! This is a great hotel with lots of restaurants close by. The rooms are clean and staff is very curtious.
June 11, 2014
Rated 4.0 out of 5.0 by pgauthier303 Great Staff but mattress need to be replaced
Overall this was a nice clean place with very helpful staff. Breakfast Choices were par, healthier choices would be nice. Mattress was hard and very uncomfortable. Overall rating would be 4 stars.
June 11, 2014
Rated 5.0 out of 5.0 by wayne703 Always great rooms and service
When travelling, we always look for an Express where we are stopping. We have never been disappointed.
June 10, 2014
Rated 5.0 out of 5.0 by WWMD Great find in the PA mountains!
We were immediately comfortable the moment we walked into the Holiday Inn Express at Chambersburg! There was a very large table in the lobby/breakfast area where a group could gather and would make for a fun family gathering. The breakfast was pretty much like we've seen in other HIE's, but I did appreciate the availability of unsweetened oats, which we don't always find; I especially appreciate the walnuts and raisins. I would add unsweetened yogurt. It was a nice surprise to find a microwave and refrigerator in our room; made me wish we were staying longer! Would highly recommend!
Also, the drive the next morning across the PA mountains west towards Ohio was gorgeous!
June 9, 2014
Rated 5.0 out of 5.0 by bigmikenice34 great hotel
Very clean and great service. This is was one of the nicest stays we have had in a long time.
June 3, 2014
Rated 4.0 out of 5.0 by chet821 clean and quiet.
Very nice hotel. Good breakfast.staff did a very good job.
June 1, 2014
Rated 4.0 out of 5.0 by trojan48 Solid HIP location
The hotel was nice, and I would stay again. The staff did not show any acknowledgment to my platinum member status. It was as if he didn't really get what platinum represents in the IHG points ratings. With that being said they were very nice. They did not seem to be learned in what the levels of IHG members signifies within the IHG program.
May 31, 2014
Rated 2.0 out of 5.0 by Traveler-OH Nice enough hotel, but did not get package that I booked/paid for
Arrived early evening, and only one person appeared to be working the front desk with multiple people waiting to check in. He was very helpful, but it would have been good to have had a second person at that time of day. They did not have the $25 gift card that was supposed to have been included with the package that I booked. The next morning at check-out, they still did not have the gift card, but assured me that they would mail it to me that day. 2 weeks later, I still have not received the gift card.
Location was convenient to interstate, but not a lot within walking distance of the hotel.
Breakfast was very good. The kids loved the automatic pancake maker.
Room was clean and relatively comfortable. Good channel selection on TV.
Comparable to other similar competing brands where we usually stay, and overall the quality of the stay itself was good; however, the fact that they did not have the gift card, and have not offered any type of compensation has left an overall negative impression. Rating would have been 4 stars if not for this issue.
May 24, 2014
Rated 5.0 out of 5.0 by muffinman Very good place to spend a night
The room was clean and quite, staff was very good at running the place. I would stay there again for sure.
May 23, 2014
Rated 5.0 out of 5.0 by GettysburgEddie An enjoyable stay!
We really enjoyed our stay for a college graduation weekend. Staff was courteous and helpful, rooms were clean and orderly, beds were VERY comfortable for sleeping and the services were great.
May 22, 2014
Rated 5.0 out of 5.0 by george1943 great service employees helpful
We always enjoy our stays at Holiday Inn Express. Good selection of breakfast items and gets us on the road early.
Aways courteous and helpful employees.
May 19, 2014
Rated 5.0 out of 5.0 by VitoF Great Place
We stopped on our way up to MA. for a graduation. We would highly recommend this property. Easy Off - Easy On Interstate, plenty of places to eat.
May 14, 2014