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Rated 4.3 out of 5 by 43 reviewers.
Rated 5.0 out of 5.0 by 舒适,卫生 客房的枕头��着不习惯,不知道有没有荞麦枕头可以换,如果有就更好了。网速稍微有点慢,看网页可以,看视频有点卡。其他都还好。 December 24, 2014
Rated 5.0 out of 5.0 by 比预期的要好很多 这家除了价格稍微贵了一点之外都还不错,希望各位可以理解在滑雪季节时办理入住或者退房时,前台人员真的忙不过来。好评 December 11, 2014
Rated 4.0 out of 5.0 by 服务很好,部分设施有小问题 整体服务很好。入住也很快。 雪季刚到,L索刚开,魔毯开了,但L道还需等。所以出门滑雪有点麻烦(要去小镇)。 有点小问题: 入住的房间下水道有堵塞的情��,告知前台后就修理好了。 但房间依然有下水道的味道(估计问题存在很久,气味散不掉) 热水在最后两天忽冷忽热,可能是造雪机满功率开导致的水压不足。住高层要注意了。 December 8, 2014
Rated 4.0 out of 5.0 室内设计比预期好,但服务不够专业 1.注意员工的培训,需要提升收拾客房员工的素质,增加房间重复使用浴巾的温馨提示牌,使用过的毛巾需要服务员回收清洗的,指定一个位置放。客人如同意重复使用毛巾,提醒客人挂起的位置,且服务员不必折叠放到新毛巾的位置。两条浴巾最好是两种颜色,这样如果是两位客人不会混扰。 2.离店的服务碰巧遇到不熟悉的店员,服务一半因有些不懂就放弃继续服务我,服务排在我之后的���人。 3.当我第一天到达并在酒店办理入住的时候,我对贵酒店有着出乎意料的好评,马上发到微信与朋友分享。住下后,屡出服务不到位的状况,有些失望,最失望的是,上面调查表提到的毛巾问题。 除此之外,其他我还是挺满意的、挺知足的。 December 6, 2014
Rated 4.0 out of 5.0 by 环境舒适 客房整体环境很好 只是卫生间的 维护不是很到位 马桶后面有的地方 已经受潮 墙皮有脱落的迹象 前台有的人员工作能力有限 不能及时回答 解决问题 November 13, 2014
Rated 4.0 out of 5.0 错时出行,客人少。 错时出行,客人少; 早餐种类较少; 当中遇到停电等电梯事宜; 客房内照明线路保险丝损坏; 其余不错。 November 13, 2014
Rated 4.0 out of 5.0 干净整洁 酒店较新,干净整洁,前台���度也很好,就是早餐可选择的太少,没什么吃的。 每次整理好房间,都会少两条擦手巾,第一次提醒了第二次也没记着要放。 November 12, 2014
Rated 5.0 out of 5.0 by 暖气开得及时 虽然在度假区一角有点偏僻,但旁边就是滑雪场。本以为没暖气只有空调,有点担心,结果10月31日就供暖了。房间也比其他智选大一些。 November 7, 2014
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