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Rated 4.5 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Great staff and Service During my recent stay at the Holiday Inn Express in Chanhassen, I interacted with several staff members, used the pool area, used the internet service, business services, shuttle and breakfast room. All the staff I interacted with were professional and courteous. I would highly recommend this hotel. In addition, the room was comfortable, I had adequate towels, pillows, etc. The common areas were clean and comfortable as well. July 29, 2015
Rated 1.0 out of 5.0 by Hotel in poor condition This Holiday Inn is in need of an overhaul. The carpets on the 3rd floor were filthy and looked temporary. The bed was soft and uncomfortable. The place felt old and dirty. The gym was small, hot and dirty. I will go out of my way not to stay here again. July 28, 2015
Rated 4.0 out of 5.0 by friendly, helpful staff They know the area well and have good recommendations July 28, 2015
Rated 2.0 out of 5.0 by Business trip to Chanhassen Room was clean and comfortable but phone did not work. July 16, 2015
Rated 3.0 out of 5.0 by Average Compared to Other Holiday Inn's I would have to say this is was an average stay compared to several other Holiday Inn's that I have stayed at in the recent months. I was a little disappointed after a long drive that it took awhile for someone to come to the front desk for check in. There was no way to get a hold of anyone so I just had to stand there and wait. After getting to our room which had a jacuzzi tub and king bed we were a little disappointed to find the toilet had black stuff in it and not very clean, there was stuff on the floor and stuff in the garbage. Also, the tile in the bathroom was very hard to walk on as it was crumbling and falling apart. We also had to contact the front desk to figure out how to work the jacuzzi tub. Overall we were able to relax for the evening and continue our day the next morning. July 15, 2015
Rated 2.0 out of 5.0 by Under Construction The third floor smelled like cigars despite the fact that its a non-smoking facility. No drapes on my first floor room. No refrigerator or microwave. Very disappointing. Likely will not stay here again. July 11, 2015
Rated 5.0 out of 5.0 by Family Visit Every time we visit family in the Chanhassen area, we stay at the Holiday Inn Express. The hotel is very clean and quiet. I especially want to compliment the front desk clerk when we checked in at night on July 3. I think her name was Kayleigh. She was very sweet, friendly, and accommodating. Her service was exceptional. It's nice to have someone understand your situation and try to help you. We will definitely stay again. July 10, 2015
Rated 5.0 out of 5.0 by Great location We were in town for a wedding at the Arboretum. The location was perfect. We were also close to amenities, restaurants, etc. July 8, 2015
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