Rated 4.6 out of 5 by 187
Rated 5.0 out of 5.0 by VAPAT Another great location
The staff is fantastic and attentive. Always greeted with a smile.
April 23, 2015
Rated 5.0 out of 5.0 by NanaE Comfortable room and friendly, helpful staff
I rarely travel and therefore don't stay in hotels more than once a year, if that. My experiences with this establishment will cause me to look for another of the same name wherever I may need one.
April 23, 2015
Rated 5.0 out of 5.0 by Horseshowdad Convenient to Chapel Hill
Good quality clean room--convenient to Chapel Hill. Reasonable price--quiet--Easy check in and check out. Good breakfast choices.
April 22, 2015
Rated 5.0 out of 5.0 by Winterfell Customer Service went above and beyond!
Unfortunately, I can't remember the name of the Front Desk Associate who checked me in. But I couldn't find my reservation and she couldn't find it in the system. She wanted to make sure I checked in at the Holiday Inn and not the hotel next door, which I understand is a common mistake. She called the hotel next door and they noted I wasn't reserved there. Turned out I was actually checked in at the Holiday Inn located by RDU airport. I wanted to kick myself, plus the thought of having to drive back and potentially miss the season premier of Games of Thrones. She was able to call the Holiday Inn RDU, cancel the reservation and rebook my reservation at the Holiday Inn Chapel Hill with the same rate! I was very appreciative and thankful. Her customer service made up for my careless mistake and I was able to watch Games of Thrones on time!
April 20, 2015
Rated 5.0 out of 5.0 by HDuke convenient location
Good hotel. Friendly staff. Convenient for Chapel Hill and Durham.
April 18, 2015
Rated 5.0 out of 5.0 by Rob122 great bed!
a little noisy in the hallway, other than that a great stay!
April 10, 2015
Rated 5.0 out of 5.0 by SL1950 Great room and excellent service!
I was at the HIE for personal reasons. They made my entire stay enjoyable: pleasant people at the front desk, helpful people at breakfast, clean room, clean lobby, gorgeous landscaping. I'll be back.
April 9, 2015
Rated 5.0 out of 5.0 by NightTrain Another most satisfactory stay
Having stayed at this property a number of times in the last several months, this stay was again a great experience. Other hotels/motels could learn from this HIE.
April 6, 2015