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Rated 3.9 out of 5 by 294 reviewers.
Rated 3.0 out of 5.0 by Good if you are not looking for much Just needed a place for 2 of my buddies and I to have a place to sleep and change while visiting downtown Charleston, so I had limited needs. The hotel met them. Nothing really BAD I can say about the stay, but it was about average. Nothing really above average or exception either. I was disappointed that the front desk agent did not tell us important information while we were checking in. Things like free breakfast, checking out options, what to do if we need anything, pool/gym other common stuff hours. No one I interacted with seemed like profession hotel workers which is not a knock necessarily, but sometimes you expect them to tell you everything you need to know upon checking in. July 19, 2014
Rated 3.0 out of 5.0 by july 4th 2014 Average stay here, clean, quick breakfast and what you expect from a Holiday Inn Express. As it is everywhere, stays at hotels around July 4th are not value priced. July 18, 2014
Rated 1.0 out of 5.0 by Noisey Air conditioner was very loud. So loud that it had to be turned off in order to sleep. When I asked the front desk if there were another room that was quieter they said no. All the air conditioners were the same. The room was very small compared to other Holiday Inn Express hotels that I've been to. July 17, 2014
Rated 2.0 out of 5.0 by Comfortable bed The staff during the day were great. The food lovely and fresh. Your night staff need a good talking to- they need to know why they are there and whom they are to look after. July 17, 2014
Rated 4.0 out of 5.0 by Comfortable Visit Good stay for a good price. The room was comfortable and the staff were friendly. July 16, 2014
Rated 3.0 out of 5.0 by Not downtown This is an older property with smaller rooms. It has been updated but it was not a complete make over. This is not downtown and the trolly is not realistic during rain. Parking is crowded. Staff is friendly and the lobby is a great place to have a cool one with family July 15, 2014
Rated 5.0 out of 5.0 by Outstanding Staff The entire staff made the stay even more enjoyable. The food in morning was very good and there was plenty of seating availalble. I would absolutely recommend this hotel to anyone that I talk to. July 14, 2014
Rated 5.0 out of 5.0 by location very hard to get around that area of Charleston--especially if you are not familiar with the area--Dining not close by--McDonalds is not dining--- Breakfast was pretty good--met my requirements as a customer- July 13, 2014
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