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Rated 4.0 out of 5 by 523 reviewers.
Rated 4.0 out of 5.0 by Great front desk staff The front desk staff were extremely helpful throughout my stay. April 23, 2015
Rated 3.0 out of 5.0 by Small rooms This HI has the smallest rooms of any HI that I have visited. Just barely enough room for a King bed. The only upgrade available was a room on the 8th floor. Located close to the Ashley River but you can not see the river. Surrounding area is not safe to walk at night. A 10 minute drive to downtown for shopping and sightseeing. Plenty of parking decks downtown. Service and personnel were average for a HI. Issue with hot water in bathroom- sink hot water would burn you- shower hot water was just barely warm enough to call it Hot. Will not stay at this HI again. April 22, 2015
Rated 2.0 out of 5.0 by Too Loud Thin walls make for a poor nights sleep. Why do parents allow their children to jump on beds and yell in the room? April 22, 2015
Rated 5.0 out of 5.0 by Friendly southern Hospitality We enjoyed our stay at this Holiday Inn. The staff was very friendly and helpful, from the front desk to the housekeeping and maintenance team! Our room was comfortable and clean, the breakfast (included) was good and there were a good number of choices to suit almost anyone! We were within walking distance of the Citadel, which was lovely to walk around ( My husband is a graduate of Virginia Military Institute so he especially enjoyed seeing how another military school looks in 2015). There was a free trolley/bus which could be boarded closeby and go into the old towne area of Charleston. The Ashley River is also close, and theres a pretty park you can walk to as well. We could not see the Ashley River from our room or the front of the hotel, so don't expect to have a River view. April 18, 2015
Rated 3.0 out of 5.0 by Location We arrived Sunday afternoon and was greeted by the front desk staff. The daytime staff were very helpful and quick to accomplish any task. However, the next morning was a different story. I went to check out at 0600 to the front desk (did not receive invoice under door). At the front desk was a young man and a woman in training. The young man was taking care of two young ladies to check in or making additional reservation (not sure). But he was totally engrossed with them. After about five minutes waiting, he asked what I needed and I said to check out. So he attempted to check me out and still take care of the girls. I was checked out ten minutes later and he was still entertaining the two girls. I noticed the invoices on the counter not delivered to the rooms and on my way out I took a paper from the stack just outside the door. The night staff must have been very busy. April 18, 2015
Rated 3.0 out of 5.0 by great personnel We enjoyed the friendliness of the personnel at the reception desk and in the breakfast room. April 17, 2015
Rated 5.0 out of 5.0 by Great Escape Weekend This was our 1st stay at this Holiday Inn Express, we have stayed in the one in Mt Pleasant last year. The hotel was very convenient to both downtown Charleston and the Battery & waterfront. Hotel was very clean throughout, staff was very professional and helpful, both the hotel and staff exceeded my expectations. This Holiday Inn Express was priced very reasonable and was a great value based on it's location in Charleston. I would recommend this hotel and will stay again when we travel back to Charleston later this year. April 17, 2015
Rated 1.0 out of 5.0 by Stay somewhere else!!!! Fixtures and furniture are worn and outdated. Commode stopped up both days we were there. Had to use lobby restroom. Upon checkout, clerk could have cared less!!!!1 April 17, 2015
  • 2015-04-24T13:28:36.435-05:00
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