Rated 3.9 out of 5 by 301
Rated 2.0 out of 5.0 by srez Would not stay here again.
Our check in was quick, and the staff was very nice. When we got to our room, there was no soap or shampoos in the bathroom. The chair sitting at the desk had bits of cookie and crumbs all over the chair. The dust cover on the bed was not clean. I just felt like the room was not clean.
We are IHG platinum members and Holiday Inn Vacation Club owners. Upon check in we were not recognized as being members. Other Holiday Inn recognize this and give you at least a water upon checking in.
I would not stay at this location again.
July 28, 2014
Rated 5.0 out of 5.0 by Dailey Girls weekend
Had a blast. Hotel was clean & neat. Not to far from town. A little too pricey.
July 27, 2014
Rated 1.0 out of 5.0 by Doug62 Priority Club Member shocked at the noisey AC unit
We arrived late afternoon on 7/21/2014. We went shortly after arrival to dinner. We were on the forth floor and they booked a group of teenage sport team players on our floor.
Well 11:30 PM till 12:30 AM the banging on doors started with foul language. Called the front desk and they came up and talked to the youth. But started again once off the floor. The couch was no where to be found to supervise the team he was in room 420 right down from our room. On top of that we had to turn the room AC up to stop the noise, we did not realize how loud it was on arrival. It sounded like a 747 power fan when it came on. It was an old in the wall unit with the fan hard wired to high speed and a wall mounted thermostat to say the least a BAD NIGHT SLEEP. Between the un supervised youth and the AC unit O what a night.
Due to bad weather in the forecast we decided to spend 1 night rather then 2 as reserved. The next morning I told the desk I was not happy with the stay and as a Priority Member since 1986 the worst stay ever. Never had experienced a stay in the 28 years as a member staying at hundreds of rooms over my business career.
Now too put icing on the cake I left my Phillips electric tooth brush in the room I called three times and left a message for house keeping manager with no call back with did the house keeper cleaning the room turn it in to lost and found from the bathroom sink. Granted my fault and not of the hotel however, a call back would have been nice. The desk manager just passed the problem to house keeping and she only had the key for lost and found. I find that hard to believe the hotel manager did not have a key?
Not happy and will look at other alternatives for future stays.
July 26, 2014