Rated 4.5 out of 5 by 304
Rated 5.0 out of 5.0 by AnnieDE clean and up to date
I had a very nice stay. Rooms are clean and up to date. Service was excellent. Location is perfect. Will return. Thank you.
January 4, 2013
Rated 4.0 out of 5.0 by Sista789 First time in a suite
The check in staff was very friendly. I had reserved a junior suite to keep my party together and let everyone have his own bed. I was surprised the pull out couch was not made up, and contacted the deck, where I learned that the linens were in the closet and it was up to me to make that bed! I made the bed, but was surprised that that I was the one responsible to do so! Breakfast was good as usual for a holiday inn, but the staff was very slow to replace items such as the pancake batter (even after being advised it was out). As a matter of fact, I waited 10 minutes and realized they did not plan to replenish the batter even though there was another hour to go before breakfast ended. Just a little disapointing.
January 4, 2013
Rated 5.0 out of 5.0 by JoAnn05 great location
Clean, comfortable, relaxing. Breakfast is great. The staff is very helpful.
January 3, 2013
Rated 5.0 out of 5.0 by Pat1999 Another Great Stay
Our third annual trip to see the Christmas Lights at the State Park- the hotel could not be better. Convenient, clean, friendly and comfortable. Thank you all!! Already looking forward to our next stay.
January 2, 2013
Rated 4.0 out of 5.0 by DB21784 Stopover
Clean, comfortable and close to Charleston. Very easy to get to Patriots Point and several nice restaurants within a very short drive.
January 2, 2013
Rated 5.0 out of 5.0 by Lene2 Everything was great!
This hotel is very convenient to the Mt. Pleasant pier and also close to downtown Charleston. The property is well-maintained and we had a very enjoyable experience here. Thanks for keeping the quality we have come to expect from Holiday Inn Express.
December 13, 2012
Rated 5.0 out of 5.0 Almost perfect stay
The only semi-low rating for my stay was due to the breakfast. Even though it was free with the stay, which is a definite, plus, the sausage gravy. Biscuits, and some type of egg and cheese omelet (?) were being kept at room temperature at best; however, the cinnamon buns were quite warm. Otherwise, I had an excellent stay.
December 12, 2012
Rated 5.0 out of 5.0 by TerryW Excellent HIE
One of the nicest Holiday Inn Expresses I ever stayed at. Modern, well appointed, very clean. Everyone on the staff was extremely friendly and helpful. The breakfast was very tasty with adequate selections. All menu items were kept fully stocked on the serving tables. Located just on the north side of the Ravenel Bridge, it is conveniently located and half the price of a facility in Charleston proper.
December 11, 2012
Rated 5.0 out of 5.0 by erda First Visit to Charleston
We visited our son in NC for Thanksgiving and the three of us decided to spend a few days exploring Charleston. The Presidential Suite allowed us to stay togeather and still have space to be apart when we wanted (I'm an early riser and my wife is a late riser#. My son & I would go down for breakfast #sausage gravy was good & hot and the biscuits were fresh# and take cinnamon rolls & yogurt back up the suite for my wife.
We found the location to be VERY close to all the attractions that we visited #Patriot's Point, Boone Hall plantation, Historic downtown, etc.) and also a Trader Joe's which we don't have where we live.
I joined Priority Club many years ago when I travelled for business and now I travel for leisure and I expect we'll visit again in the future and I plan to stay with the great hotel that we've already enjoyed.
December 6, 2012
Rated 4.0 out of 5.0 by Dancinbear Comfy bed but terrible in room coffee
Check in was quick and room was very clean. The bed was very comfortable but when it came to waking and having a nice cup of coffee it was terrible. Bitter and just of the shy side of being nasty. I would definitely consider changing brand coffee.
The check in gave each in party a snack bar and water which was very nice to get after a long drive. I was so surprised they gave them to our children also. This prevented an argument over who gets the snack bar.
Staff was very nice except one lady in the breakfast area. She couldn't even acknowledge anyone when they said hello or good morning to her. I almost suspected that she was deaf until she spoke with co-worker. Very rude to ignore the public the way she did. She did the clean up at 10am and 1 couple got there 5 min before they closed and the lady rolled her eyes and people could tell she was aggravated.
The breakfast muffins were the best ever.
We were given a slight CITADEL discount which was nice since we travel to CITADEL about 15 times a year and this discount made me want to stay here again in future stays. Other chains have given bigger discounts from the retail rate and wished it could have been a bit less.
November 30, 2012
Rated 5.0 out of 5.0 by cka1164 Great Accomodations
I found the facility accomodating the staff very friendly and helpful. The rooms are very clean as is the entire hotel. Rooms and bathrooms are very spacious. Location is prime for shopping, dining, and sightseeing.
November 28, 2012
Rated 5.0 out of 5.0 by Mike1952 Our Weekend Stay
I found your facility accommodating and your Staff very friendly and helpful. My last couple of stays at other hotels have not been as pleasant. My only wish is that other Hotels would use your facility and Staff as an example of how to properly operate a Hotel. My wife and I enjoyed visiting Charleston and we will visit again and will use your facility again.
November 24, 2012
Rated 4.0 out of 5.0 by Peggy709 Great location just 10 min. from Downtown Charleston
We had a very enjoyable stay. Comfortable bed and enough room to move around. Enjoyed the extra living room.
November 23, 2012
Rated 5.0 out of 5.0 by pmhdmh Charleston Stay
After my night there, wish i had stayed for remainder of my visit to Charleston. rather than moving to conference site.
November 18, 2012
Rated 5.0 out of 5.0 by Gorvingo Exceeded my expectations.
Was impressed by the cleanliness of room and lobby. Very friendly staff. Cookies were terrific! Did not have breakfast but am sure it was good. I thought the room rate was a little pricey.
November 17, 2012
Rated 5.0 out of 5.0 by GG22 Excellent service
Our stay was fantastic, and the staff went above and beyond to be sure we had all we needed. It was excellent, and I would highly recommend this property.
November 13, 2012
Rated 4.0 out of 5.0 by John9292929292 Comfortable, clean, and good value
My wife and I enjoyed a stay at this hotel in November, 2012. Room was spacious and clean. Bed was comfortable with lots of pillows. Bathroom large, clean, and lots of towels.
Overall I would definitely recommend this hotel and stay here again.
November 8, 2012
Rated 5.0 out of 5.0 by Montana518 GREAT STAY!
Front desk was very friendly and provided great information on the surrounding area!
October 29, 2012
Rated 4.0 out of 5.0 by AliceJE Very attentive and courteous staff
They made us feel very welcome and were very helpful with recommendations for dining and directions.
October 29, 2012
Rated 1.0 out of 5.0 by Author123 Enjoyed My Stay
The hotel was pristine and the service superb. Everyone was so helpful and the location is great. If you're headed to Charleston, here's a great place to stay.
October 26, 2012
Rated 5.0 out of 5.0 by redhead72 clean rooms
After being in several motels in the last several days, this was the cleanest and best kept around. It was a pleasure to stay there.
October 25, 2012
Rated 5.0 out of 5.0 by Ziggydoodle21 Amazing Hotel- comfort, location, and food
This hotel is PERFECT if you are visiting Charleston but cannot afford to stay in the historic part. Easy commute to downtown, only a couple minutes with traffic. The room was immaculate, breakfast buffet was to die for, and the staff was fantastic, cannot reccomend this hotel enough!
October 22, 2012
Rated 5.0 out of 5.0 by yorkielady4 Great family time
We stayed at Hoilday Express to be with family. After traveling 10 hours, it was wonderful to be able to visit with them and have a clean and comfortable bed to to fall into right away. Staff was very pleasant and helpful.
October 21, 2012
Rated 5.0 out of 5.0 by David05 Helpful Staff
Great location with easy access to HIstoric Charleston. Front desk staff was extremely helpful with area restaurants, transportation, etc.
October 17, 2012
Rated 5.0 out of 5.0 by Shirley7 Best Hotel Staff In The Country
Our son was married in Charleston and we chose this hotel for the wedding party and guests to stay in. From the minute we walked in the door we felt we were in a wonderful place. The beautiful wood lobby makes you feel at home and the friendly staff made us feel very welcome as they greeted us and took care of paperwork. I had asked that some of our party have rooms on the same floor and that was arranged. Our rooms were beautiful, Very clean and looked brand new. We had a King suite which was absolutely perfect. We had a seperate bedroom and a very roomy livingroom. This was perfect because we had lots of people stopping in . I reallly have to compliment the cleaning staff. We were there for 5 nights and they made everything so nice for us.. I really gave them some unusual circumstances to deal with. I did all the flowers for the wedding in our room. At one time we had 20 dozen roses in the room. The cleaning staff was very helpful with all this mess and were always courteous. I appreciated their help so much.. I can't say enough about how nicely we were treated. I have trouble walking and it seemed like there was always someone from the staff to help me when I needed it, They were especially helpful at the breakfast bar. It was a wonderful wedding and our stay at this hotel just added to the wonderful.weekend..
October 15, 2012
Rated 5.0 out of 5.0 by 3546479845Vinnie Very nice place!
My wife and I stayed here for a wedding recently. The hotel is very nice (for a Holiday Inn), with a lovely lobby area and well-appointed rooms. I particularly appreciated the pillows on the bed that were all labeled with firmness indicators - great touch!
We didn't eat breakfast, so I can't speak to that.
The location is convenient to historical Charleston, but it's definitely not walkable. We took a cab home one night, and it was about $15 total. Entirely reasonable.
The only criticisms I have related to the fitness room. The machinery seemed pretty flimsy (the elliptical trainer squeaked like it was going to break), the lights are on a 20-25 minute timer (so if you're on the squeaky elliptical trainer, the lights will turn out on you), and there was no water in the water cooler.
Otherwise, this was a great place - thanks!
October 13, 2012