Rated 4.3 out of 5 by 133
Rated 5.0 out of 5.0 by Gmm0320 Historic downtown HI facility
All staff was friendly and helpfull, rooms were clean, well supplied. Location was great
February 16, 2013
Rated 3.0 out of 5.0 by MHmh give them a little time
resteraunt closed early ...so did bar ...we were told that was because they had no buisness ...only been open 2 weeks i think they should at least stay open the hours they advertise...parking is valet only your car is under the hotel ...hope buisness picks up it might be a great place to stay
February 15, 2013
Rated 1.0 out of 5.0 by drlkwallace No Meeting on Meeting Street
NO room Service
NO Coffee in room
Still under construction
No Quick Parking
February 10, 2013
Rated 5.0 out of 5.0 by joe1942 liked our stay
We only stayed overnight but we loved this Holiday Inn. The food was excellent with top notch presentation. Taste, quality, quantity. The food has it all. The room was clean with the right amenities.
The area of town is being renovated. It will be beneficial for this hotel.
February 5, 2013
Rated 2.0 out of 5.0 by Gmn2012 Rough start to a new hotel
We stayed there on the 3rd day of opening. They were not ready for guests yet. Our deadbolt would not lock to our room. Lukewarm water in the shower. Never had a hot shower. Bed was very uncomfortable. Really hard mattress. Paid for parking and valet guaranteed it would be safe and only 2 ppl would have access to the garage. I found my vehicle parked outside by a very sketchy gas station in the dirt where all the homeless and other ppl had access to it. Not secure at all. The food was tasteless and lacked quality. Overall just a bad stay. When I told the staff including the manager about the issues they said sorry but that's what you get when you stay somewhere new. Needless to say they need more tact in professionalism and customer service.
January 31, 2013