Rated 4.0 out of 5 by 533
Rated 5.0 out of 5.0 Excellent Value
It must be noted that this hotel is not directly downtown Charleston. That being said, this is one of the best value hotels that you will find in Charleston. After spending twelve nights in this hotel, I felt it was extremely necessary to pass along the splendid job the hotel staff provided. This was honestly the most courteous and friendly hotel staff I have ever dealt with, from front desk to housekeeping. Keep in mind, this is not a 5-star hotel. However, in what it lacks in star rating it makes up for in value and the home feel. There is a free shuttle that picks up at the hotel parking lot and drops off downtown. Fresh coffee was available almost all throughout the day.
The first night I checked in I was greeted with a King Bedroom with no refrigerator or microwave... not what I was looking forward to for two weeks. However, Keenan at the front desk generously moved me to a room fitted with both, making the stay immediately better. My new room's safe was not working, to which maintenance repaired within five minutes of notification. Albertha from housekeeping did an outstanding job of cleaning my room daily and always having a smile on her face. I've stayed in many 4- and 5-star hotels, yet I have never been around a hotel staff so friendly in my life-- it was honestly shocking. Thank you for making my two week stay much more bearable.
May 2, 2015
Rated 4.0 out of 5.0 by Cami6848 Thx
Pet friendly. Convenient locale to drive directly into downtown and battery. Keep cinnabons coming!! thank you
May 2, 2015
Rated 4.0 out of 5.0 by Sue/Char Beds and breakfast great. Views not so good
Enjoyed the comfy beds and great breakfast. Location difficult to get to and the views were not great. Nothing within walking distance but the $10 flat fee cab ride to town was great!! Would probably stay again. Picky comment-toilets too low and I am only 5'5''.
May 1, 2015