Rated 3.9 out of 5 by 297
Rated 3.0 out of 5.0 by rabbab Needs updating
Area was easy to get around. Todays apps made it easy to find anything. We had no trouble finding parking for the fine dining in the area, IMO much to do and discover. Wouldn't walk especially Spring Street. We enjoyed the many historic offerings in the area.
Hotel, at least our room needs grouting in bath.
Staff, seemed helpful. No answers for anything but were polite. I asked for two new towels from a service lady, she walked away telling me I wasn't her room person. I went to her cart 10 feet from my door and took two new towels.
Internet wasnt secure even tho I was given a five digit pin code. Manager suggested I do what I needed to do downstairs. Don't think my clients would appreciate guests viewing their accounts.
Breakfast two mornings were a nightmare, little order. Guests especially the young adults were me first people. Kitchen ran out of the food guests were in need of. A young adult cut in line in front of my wife took TWO plates of scrambled eggs, 4 muffins, dropped a bagel on the floor. One gentleman named Mike was very helpful in dining room, always cleaning tables doing his best to help.
Would not stay there again, best of luck
July 22, 2014
Rated 5.0 out of 5.0 by dot321 Comfortable bed and great service and friendly staff.
The only problem we had was when we first got to Charleston we finally could see the hotel, but couldn't get to it because of the street directions and one way deals. Also the parking was a little far away. When told there was a balcony on the phone we thought that meant with table and chairs. We think it should be make clearer that it is just a step out on balcony. Loved the shower. There weren't enough walk to restaurants around it.
July 22, 2014
Rated 4.0 out of 5.0 by FL Fam 3 Famiky vacation
Pool was nice, check in well. One elevator not working....had to wait long time sometimes. Beds very comfortable as we're showers.
July 21, 2014