Rated 4.0 out of 5 by 556
Rated 4.0 out of 5.0 Good location very nice accomatations
Had a very nice stay. Good location, helpful friendly staff, nice clean room. Would stay again.
May 28, 2015
Rated 3.0 out of 5.0 Not up to standards of Holiday Inn
Would not recommend to others.Staff was very friendly and the breakfast was good. The exterior of the hotel was unappealing and the parking was inadequate. The exterior begged some TLC. Lobby was nice. The room was disappointing. No extra seating. TV did not work properly and there was a leak in the bathroom. Lighting in the bathroom was poor. The housekeeping needs improving. They appeared to be understaffed. Clean towels were not replaced for those used. The beds, including pillows for sleeping were very comfortable. The walls were thin and the noise could be heard from the hallways and from other rooms. In fairness, it was graduation/prom weekend in the city on they also had a large wedding. Our room was not ready at 4:00 PM checkin, but the front desk was very friendly and provided a substitute room on another floor. The front desk was also very attentive and helpful in locating restaurants, providing direction and getting transportation assistance. The breakfast staff was friendly and very attentive.
May 27, 2015
Rated 4.0 out of 5.0 by beachkev comfortable bed and very professional staff.
good value for the Charleston area. a little difficult to navigate in and out of the hotel.
May 26, 2015