Rated 4.0 out of 5 by 175
Rated 4.0 out of 5.0 by Al85 Great Stay
The staff was beyond helpful with our accommodations, late arrival and late check out. The room was clean and comfortable.
I would highly recommend this hotel for anyone visiting downtown Charleston
December 4, 2013
Rated 4.0 out of 5.0 by Sjamajee Family Thanksgiving Stay
We stayed for 3 nights. The room was ´ample, clean, with 2 double beds as booked, with river view´ as a bonus. The bathroom was rather small, but, I´d rather have a large sleeproom than bathroom. Plus, when towels were left hanging (you know, supposedly the sign they need not to be changed), they were not changed indeed (quite exceptional). Beds were very comfy (nice!). The welcome upon arrival as ´IHG reward member (although receptionist was more than busy) - after a long drive from Richmond area - was really pleasant and a good omen and start. Breakfast room was large enough thanks to ´overflow´ room, with once more pleasant staff (daily requests for hot chocolate drinks for the kids were granted without fuzz). Customers were quite disciplined and well-behaved as well, which helps :-) . Location was very good, with an unexpected Charleston public shuttle just in front of the hotel. Location is also great if you plan to visit the plantations (a must) as the hotel is just at the bridge leading to it. Parking was never a problem. Oh yes, the outdoor pool might be a bit chilly in winter time, but you can try (it´s open). Finally, Wifi-signal is strong enough in the room, and so was the coffee and tea.
December 4, 2013
Rated 5.0 out of 5.0 by IHGCustomer One night stay
The hotel was used as a layover for our cruise the next day. It was a couple minutes drive from the historic district. I was told that there was a free bus service that took you to the historic district also, but we did not use it. Everything was clean and fresh. In addition, the staff was friendly and knowledgeable of the area. It was nice to see that the parking, breakfast and business center were included at no additional fee.
December 2, 2013