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Rated 4.5 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Great Stay I had left Myrtle Beach, S.C. on Monday May 27th and arrived in Charleston S.C. around that morning. I went to check in and the lady who checked me in stated that she would be able to get me in a room around 12;30 that day.I told her that I was pretty tired and she checked again and got me into a room right then. I really appricated that and was well rested for that night and the next when I traveled to South West Florida. June 9, 2013
Rated 5.0 out of 5.0 by Bed was too soft, compared to other HI's we've stayed at. Our experience with Holiday Inns is excellent overall, but the beds in this particular hotel were too soft for comfort. June 6, 2013
Rated 5.0 out of 5.0 by Great stay, great staff! Our stay was better here than at our Resort in Myrtle Beach! We had our 1 1/2 year old daughter with us, and they provided a crib in the room free of charge. They also allowed us to check in when our room was ready, which was 3 hours before scheduled check-in time. The staff was super friendly, even holding the elevator for us, and helping my daughter walk on the elevator while my hands were full with breakfast (She didn't want to walk past the gentleman, she was nervous, and he reached his hand out as to take hers, and she took it, walked right on the elevator!) I would stay here again and again! Room was clean and neat, pool area was clean, breakfast was good! Great value, great stay!! May 23, 2013
Rated 5.0 out of 5.0 by Quiet sleep; convenient location Had great rest here. Convenient to plantations, restaurants and downtown as well. Cleaning staff extremely helpful. I ended up sick and spent one day in bed. They were very kind to my husband with clean towels, coffee, etc so as not to disturb me. Only problem, the breakfast and one staff member. Cold eggs, no meat, no fresh fruit and she said it was "meatless Thursday." Same on Friday. Other days everything kept hot and meat offered with enough fruit to go around. Actually seemed maybe the food was going home with someone. May 20, 2013
Rated 5.0 out of 5.0 by Great place to stay if visiting Charleston! The staff was amazing. Each person we came in contact with was outstanding. The location was a great value versus staying in the downtown area for visiting all the stops in Charleston. May 18, 2013
Rated 4.0 out of 5.0 by close to downtown without the price tag close to all the great shopping and restaurants of the meeting and market street area...without the high price charge of hotels in that area. May 13, 2013
Rated 5.0 out of 5.0 by Clean room - great service I arrived in Charleston after a 12+ hours drive. Needed a clean, comfortable place to relax for 2 days before I started my new job. Staff was cheerful and very helpful. Room was clean - bed was comfortable. Breakfast choices were ok (would have liked to see more fresh fruit) - HIGHLY RECOMMEND May 4, 2013
Rated 5.0 out of 5.0 by Nice stay, great staff I was in town for a week because of a death in the family and have to say the Holiday Inn Express staff were a group of "Can Do" people. Any request was granted and with a smile and the attitude of the whole place was a positive one. Management and staff all seem to work together for the comfort of the guest - a sometimes rare thing in hospitality. The Inn itself was neat, clean and quiet and I will definitely stay there again. April 29, 2013
Rated 4.0 out of 5.0 by great property Pleasantly surprised with the property. Excellent friendly staff . I haven't stayed at this property in a few years and I did not expect the updates. April 29, 2013
Rated 4.0 out of 5.0 by Good value Nice hotel located next to Ruby Tuesday which when on business travel is convenient. Nice walking/running trail runs behind the hotel about 500 feet back. Get to it from a side road. Only issue was the broken elliptical. Let me know they need to fix it. Pet peave of mine at most hotels. No one ever seems to keep on top of it. April 24, 2013
Rated 5.0 out of 5.0 by The helpful, friendly staff. I was traveling alone for the first time, also my first time to Charleston. The staff were very friendly and helpful. They called cabs for me, recommended restaurants I could walk to for my dinner ( to the point of printing out menus for me) and made it possible for me to take a bus downtown, much less $$ than the cabs. I would not only recommend it to friends, I would definitely book with this hotel again in the future. April 23, 2013
Rated 5.0 out of 5.0 by Excellent stay. The staff was courteous, the hotel and room were clean, and a good choices for breakfast. Most importantly it was quiet, no circus going on in the rooms next door or in the hallway. We would stay there again if we go back to Charleston. April 16, 2013
Rated 2.0 out of 5.0 by room conditions Our room had so much dust on the wall the bed was on it was disgusting. I have never enjoyed standing in water, as I shower, but this was the case in our room. April 16, 2013
Rated 5.0 out of 5.0 by Pleasurable stay we found overall excellent facilities and good location. April 16, 2013
Rated 5.0 out of 5.0 by Clean and comfortable; excellent staff Enjoyed our stay. Room was very comfortable and staff was friendly and helpful. Breakfast was very good. April 9, 2013
Rated 5.0 out of 5.0 by Well located, clean, comfortable family oriented hotel. Friendly staff and comfortable , ample rooms made this a good family oriented hotel that was well located for access to downtown and local amenities like drug stores,restaurants ( fast food and family style places). Quiet even though the hotel was nearly filled. This certainly fit our needs and the breakfast was delicious and plentiful. Easy arrival from -I95 via I- 526 coming in and leaving which was a benefit for early am departure.Good Wi FI easy to connect. April 5, 2013
Rated 1.0 out of 5.0 by Noise We had a very nice two-room suite. However it was flanked by the ice machine and the elevator. Needless to say it was hard to sleep. The desk staff said they were sorry, but offered nothing more. We have stayed at this property many times, but will think long and hard about booking it again. April 4, 2013
Rated 5.0 out of 5.0 by Very friendly staff Everything was great. Friendly staff and very helpful. Would stay again. April 3, 2013
Rated 5.0 out of 5.0 by Clean place Staff was very helpful providing info of the city. April 2, 2013
Rated 5.0 out of 5.0 by great location for leaving on cruise ship we were able to leave our vehicle there during the time we were on the cruise. There is a Ruby Tuesday's next door. March 28, 2013
Rated 5.0 out of 5.0 by Good location and staff friendly/helpful Our recent stay at this hotel was very good. The location was good for going into Charleston and Summerville. The staff was very friendly when checking in and with questions the following day regarding local information/directions. We used the fitness center each day. The breakfast was okay for complimentary. The only negative thing would be the beds could be more comfortable other than that it was great. I would recommend. March 28, 2013
Rated 4.0 out of 5.0 by Great Service The staff was the key ingredient in our very enjoyable stay. Octavia on the evening shift was most gracious and knowledgeable. Her knowledge of where to go and driving instructions were good, and she had several discount coupons for local attractions. My wife and I stayed 2 nights at this hotel in mid-March 2013. It is some what removed from the downtown area, but it is a quick car ride in into the center city. It's extremely convenient (but a fair distance) if you're going to Patriot Point , Mt Pleasant and/or Isle of Palms. March 28, 2013
Rated 5.0 out of 5.0 by Great stay I really enjoyed staying here and would recommend this hotel. If you are staying in Charleston this is a good location and not too far from the center city right down 17. It is a good location and great value. March 23, 2013
Rated 4.0 out of 5.0 by Convenient loaction It's a Holiday Inn Express and the experience is what I expect from this chain of hotels. The location is good, rather easy access to downtown but certainly not in the center of everything. Lots of food options close by if you choose not to head downtown. We visit this area at least once a year and I would stay here again upon our return. March 21, 2013
Rated 5.0 out of 5.0 by Location Great hotel, Ruby Tuesday right next door!!! Located on Hwy 17, had to be in Savannah the next AM & this gave me a head start. March 12, 2013
Rated 5.0 out of 5.0 by Octavia Rocks! Octavia was amazing. First she checked us in and when our tv was only showing b/w she came up and ensured we had color tv. always done with the best of attitudes . . . she made the stay "personal." The property was great and lots of great restaurants were very, very close! March 10, 2013
Rated 3.0 out of 5.0 by Housekeeping Front desk folks were friendly and professional. Day manager needs a class in customer service and renew her pledge to the HI HOSPITALITY PROMISE. Housekeeping stinks. March 9, 2013
Rated 5.0 out of 5.0 by Great place to stay. We had booked a suite which indeed had two separate rooms and two TV's. Most other places put a sofa in the room and call it a suite. Only problem was a glass paneled door separated the room so light still came in but that's really nitpicking on my part. Staff was friendly and helpful. Breakfast was excellent. Hotel is 5 miles from center of Charleston. Ruby Tuesday restaurant next door. Wonderful place at reasonable price. March 6, 2013
Rated 4.0 out of 5.0 by Very Clean Easy access to downtown. Spacious room. The staff was extremely friendly and helpful. Would definitely stay here again. March 6, 2013
Rated 5.0 out of 5.0 by First-class Experience We were extremely satisfied with our recent stay. My husband had traveled for 37 years on business, nationally and internationally. We've vacationed in Europe many times so have lots of hotel experiences. Some hotels/motels book you in a so-called "non-smoking" room when requested, but when you walk into the room and are overwhelmed with a sickening sweet smell to mask the smoke stench, you know what they've tried to pull. From the moment we walked into the lobby, our first impression of truly fresh and clean remained with us throughout our stay. The desk staff was polite, professional, and welcoming. Our room was a non-smoking king and it met our satisfaction. Linen and sheets were clean. Carpet was fresh, no odors. The mattress allowed us a relaxing night sleep and our room was refreshed when we returned later in the day. We don't require a lot, but clean, fresh, and comfortable is necessary. We participated in the Conserving for Tomorrow Program so did not need fresh towels daily, but our housekeeper neatly hung the towels and cleaned the bathroom and freshened up our room. We will definitely stay here again and DO recommend this to others. March 2, 2013
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