Rated 4.0 out of 5 by 243
Rated 4.0 out of 5.0 by Boxylady Good pre cruise stay
We reserved 2 rooms with a view prior to our cruise. Our rooms on the 10th floor had a great views of the historic downtown. We took the hotel shuttle to downtown. We did have a long wait for the shuttle to take us back to the hotel due to the large number of people of waiting and not enough seats on the shuttle. We had to wait for the shuttle to make 3 trips back and forth before getting a seat to go back. Great view from the restaurant on the top floor of the hotel. Breakfast buffet was good and the serving staff went above and beyond good service. The front desk staff was very helpful in helping us get a taxi to the port the morning of our cruise. Not a fancy, new hotel but the price for the experience was just right.
May 26, 2013
Rated 5.0 out of 5.0 by LMolina Great Service
The Charleston-Riverview is a comfortable, clean and very accessible hotel in Charleston, but what sets it apart for me is their wonderful service. Jay in the front desk that not only greets me by name, but remembers that my son attends a local college and how the years go by. I highly recommend this property.
May 21, 2013
Rated 5.0 out of 5.0 by CofCharlestonMom View
Wonderful view at breakfast! What a great way to start the day.
May 18, 2013
Rated 1.0 out of 5.0 by SL101 Noisiest room ever
The room was 11 floors above the expressway yet the 30 year old door wall made it sound like the traffic was 5 feet outside my window. Apparently the building wall amplified the sound. Could not sleep all night. The electronic key had to be reactivated each time I went to use it. Premise appeared to be out of control
May 15, 2013
Rated 3.0 out of 5.0 by istrainer Nice View, Convenience Great Staff
Check in staff very nice, easy to get to and around Charleston area, The views are great, elevators are pretty quick. The restaurant on top of the hotel has great views, pretty decent menu and cost is not so bad, service can be a little slow but again view makes up for that time waiting for your food to arrive. So now for the downsides of the hotel, the rooms are cramped but to be expected for being a round hotel, rooms are not that quiet but again not to bad, tv has very limited stations, rooms are out dated as well, very few wall outlets to charge computer, phone, etc. Price for rooms are within line of the area
They did give me a $5 gift card to use at the restaurant and some bottled water for being a Platium Member. I have stayed here before and will in future if travel to Charleston is in future.
May 14, 2013
Rated 3.0 out of 5.0 by CitadelMom2013 Disappointed
This Holiday Inn is a very old hotel. Although, they have kept it up very well, the rooms are very small and the amenities are few. You can't turn on a light in just the bathroom area without lighting up most of the room.
For what this hotel has to offer, I wouldn't pay more than $50. a night.
The hotel was clean. But, the rooms had a slight odor (like they were smoking rooms in the past).
The food in the restaurant was very good, but, the service was poor.
The location was very good. The front desk staff was very friendly.
May 14, 2013
Rated 4.0 out of 5.0 by Susan02 Nice view and room
We enjoyed our stay, was even able to check in early before 4, and room with view was awesome. Staff very nice. Was disappointed that the resturant did not honor the happy hour with $2 glasses of wine when in fact the brochure advertised it in the room. Simply told by bartender it was discontinued last week and the new manager wasn't going to have a happy hour which is really too bad because there is a wonderful view from the lounge and resturant and a nice happy hr would be appreciated by the guests, it was their loss because they didn't honor the brochure we decided to eat elsewhere. I do believe the resturant and hotel are under different managers, so again the hotel was great!!!
May 13, 2013
Rated 4.0 out of 5.0 by Mukashi Neat and clean
Clean room without the strong chemical smell. A little noisy.
May 11, 2013
Rated 3.0 out of 5.0 by JB6600 Comfortable bed, convenient location
We were pleasantly surprised by the comfortable beds and slept well. The location is convenient to downtown Charleston as well as Folly Beach. Although we didn't make use of it, the hotel did offer shuttle service to the downtown area. The view from the restaurant is wonderful and we had a delicious breakfast/buffet before we left. We had issues with the room itself, it was small, particularly the bathroom. One light switch activated both the vanity area and the separate tub/toilet area. If one wanted to use the bathroom during the night, the whole room lit up thereby waking any others sharing the room. There was no fan in the tub area. We were not able to make use of the pool or weight room on this visit. We found the staff very friendly and polite from the front desk to the housekeeping.
May 10, 2013
Rated 4.0 out of 5.0 by Dodi7 Nice hotel experience
We stayed at the Holiday Inn Riverview for a wedding on Folly Beach the first weekend in May 2013. The special wedding rate made the price fairly reasonable. The location was good. The room was nice, obviously had been renovated fairly recently. The front desk staff were wonderful - friendly, helpful and very accommodating. The food (brunch buffet) and service in the restaurant at the top were terrible. The view was so good from the top of the building that it was shocking that the food was so bad. With a view of Charleston like that, the hotel could have a gold mine of a restaurant if they had really good food.
May 10, 2013
Rated 5.0 out of 5.0 by KBPhillips very nice
This hotel was very nice and clean. Some other reviews said it was dirty. I didn't see any dirt and our room had everything we needed.
Any questions they were able to answer. You were able to access the internet free and access your information and print it out without charge.
The food was good and the view from the restaurant was wonderful! You could see the whole river.
Not far from different sites too.
We just got back from our cruise...first one. We had an excellent price for the hotel and our car being there for the week. No problems and our car was safe in the parking lot.
When we got back, no need to check in...just loaded our luggage and drive.
May 9, 2013
Rated 5.0 out of 5.0 by Susie47 An excellent stay
This Holiday Inn is one we can't resist whenever we visit Charleston. Not only is the bedroom both a clean and comfortable stay, but the view from the window is wonderful as well, as is the bar to have a drink at and the restaurant to eat at- both of which where you can look down at long and beautiful views of the water, the bridge, and the city while you relax and enjoy whatever you have chosen. We don't stay anywhere else when we travel to Charleston!
May 7, 2013
Rated 3.0 out of 5.0 by Taiyo Think about it ...
This was a nice hotel with nothing fancy but quite good. I found the food only of medium quality which was rather disappointing. I like our room and the help as i met them and their friendliness. I found the elevator service very slow and sometimes the wait for three or four minutes or seemed so.
However, that item that both scared me and motivated me to write the title is the hotel's physical placement. It is exactly in-between two main arteries into and out of town and there is literally no place to walk other then the parking lot. And the danger of getting into and out of the traffic, particularly at high traffic times, is great.
Personally i would not stay there again just because of that danger - still, it was a nice place and i give it a two and a half star rating.
May 7, 2013
Rated 5.0 out of 5.0 by bs8542 Excellent choice.
First time.Will be back.Really enjoyed it.Staff Went out of way to assist me on check in.breakfast buffet was very good.Normally eggs on steam table dry and crumbly.Not here!
May 5, 2013
Rated 5.0 out of 5.0 by ladydawn Amazing Restaurant with View, little traffic, comfy beds!
perfect...place to be convenient to everything but not in middle of traffic
May 4, 2013
Rated 5.0 out of 5.0 by L2013 great views!
The staff were lovely . Big shout out to the shuttle drivers, they were great. The food in the restaurant was not great, needs a little work there. Loved the view from the restaurant, had fun creature spotting.
May 1, 2013
Rated 3.0 out of 5.0 by DG11 Location and view
Close to downtown without the high cost and great view. Buffet needs improvement.
May 1, 2013
Rated 2.0 out of 5.0 by Flossy258691 Comfortable bed.Food poor.Bar second rate.
Hotel has gone downhill since we last stayed.A shame.Too many coach parties to the detriment of other guests who were treated as second class.Service charge added of 18% when 5% would have been more appropriate for the level given.
Could not find terms and conditions to properly confirm acceptance.
May 1, 2013
Rated 5.0 out of 5.0 by MarineBill Bus service to downtown
Not only is the hotel easy to find (a real help), but the jitney service to and from downtown was great! All employees were extremely nice - made or a good stay - hope to return
April 30, 2013
Rated 3.0 out of 5.0 by ossie Lovely location, shuttle sevice from airport.
This property is conveniently located for access to downtown Charleston and the city marina. It provides no transportation from Charleston airport to the Inn. There is regular shuttle service from the Inn to downtown, but it is erratic.
April 26, 2013
Rated 2.0 out of 5.0 by travel44 Not good
To far from everything including the airport. Sliding glass doors wired not to open. Room was stuffy. I had to tell them I was a Priority club member even though the hard copy of my Rez had my number on it. The Breakfast Buff was lacking to say the least.
April 25, 2013
Rated 4.0 out of 5.0 by PhilF Reservation and comfort
Original registration was made 2 weeks in advance for two adults, king bed, non-smoking. Error made in number of guests was corrected within a day.
Twin double beds assigned at check-in with comment that king was not specified and unavailable. After being shown the printout of the original registration it took two staff people almost half-hour to correct the error which they did courteously.
Bed pillows were too small (not king size) and much too firm.
April 24, 2013
Rated 4.0 out of 5.0 by mande Good location
Room was clean and comfortable. Was some noise from US17 traffic that surrounds the hotel but not too distracting. Was interesting getting onto 17 going into the city..short lane that other traffic would like to share...need a little more care getting out. Fine coming in. Thought the fee for breakfast was steep for what you got.
Had a good stay.
April 24, 2013
Rated 5.0 out of 5.0 by caysport Wonderful week-end
We had a wonderful week-end in Charleston staying at the Holiday Inn Riverview. The front desk staff were very helpful. The rooms were large, clean and comfortable. The shuttle bus service to historic Charleston was very convenient. The upstairs restaurant offered a beautiful view. We definitely recommend this hotel!
April 21, 2013
Rated 4.0 out of 5.0 by chris03 Nice location, nice room, nice people
The one thing that kept this from being an "excellent" was room service. Maybe nobody ever uses room service there, but we did, and it was not very good. They didn't follow the room service menu at all, either for the dish we wanted, or the pricing. And it was very disorganized - they had to call back 3 times to get our order even close to what we wanted.
The rest of the stay was wonderful. Great view. Good experience in the restaurant on the top floor. Nice room. Nice people. And the shuttle service into Charleston was GREAT. We definitely took advantage of that.
April 21, 2013
Rated 3.0 out of 5.0 by mike4433 beds were worn out/rooms had misty odor
rooms not very clean. rooms need to smell clean. carpet had a bad smell.
April 19, 2013
Rated 1.0 out of 5.0 by Maxii Avoid this hotel
Upon arrival our room had a large fan in the center of the room. We were told the carpets were recently "freshened," and the fan was there to dry them...maintenance did remove the fan promptly, but the carpets were still very wet. We were told there were no other rooms available.
We had to ask for our Priority Club recognition #others in our party received theirs upon arrival...we did not#.
Ate only once in the restaurant...breakfast was terrible! Food on the buffet was cold, the toaster didn't work, they were understaffed, and one staff member was very rude.
The only positive experience was the visit to the bar in the evenings. Our waitress #Josephine# was a delight both evenings we were there.
Our group of 9 had four rooms, and each had issues of some kind with either the facilities or the service.
April 18, 2013
Rated 4.0 out of 5.0 by Opie01 Easy access to downtown without the higher price
Overall nice experience. This hotel was built over 30 years ago but has been remodeled. The round shape makes for awkward-shaped rooms but with adequate space. City and harbor views were very nice from our room and even better from the restaurant on the top floor. Since the hotel sits essentially between the 6 lanes of a major bridge into the city, the traffic noise is pretty steady and a little difficult for entering traffic upon exiting the hotel.
The free shuttle that runs every two hours from 0730AM to 0930PM was a superb value-added perk and saves either cab fares or the hassle of trying to find and pay for your own parking downtown.
We notified the front desk of a plumbing problem and it was fixed when we returned to our room later. Good response.
April 17, 2013
Rated 3.0 out of 5.0 by RandyNY Dated property
Front desk staff emphasized how great breakfast was in the restaurant. Not only was it not included like every other hotel I stayed this trip, but it was seriously not worth $10. Should have gone to Waffle House.
Leather seating uncomfortable and bathroom reeked of cigarette smoke.
The hotel needs to update their vintage windows. Overall I give this property a C.
April 14, 2013
Rated 3.0 out of 5.0 by corona753 Weekend in Charleston
The location of the hotel is very good. (about 5-10 min and you're in downtown) I thought that the shuttle would have been a great reason to stay here, however, it was full of people whenever we wanted a lift. My advice is to get to the shuttle very early or just drive into town and chance finding a parking spot. We moved out of our first room because it was not fully clean. We did have an early check-in so I think it just may have been a bit rushed to get us in quickly. My biggest complaint about the room is the thin walls and slamming doors at all hours of the night. If someone is leaving their room on your floor, you know it! Also, the outside doors/windows in the room do not open at all. The circulation in our room was very poor and made us feel a little claustrophobic to be in there. The restaurant was something to be desired. Great view but poor food. Obviously, it's an older hotel and some things can't be changed but the staff at the front desk was willing to do whatever is in their power to make you're stay more enjoyable. To summarize: I highly doubt that you will find another hotel that close to downtown Charleston for the rates they offer. Just realize that you also get what you pay for. So, if you're on a budget and do not plan on spending a lot of time in the room, it's perfect!
April 9, 2013