Rated 4.2 out of 5 by 316
Rated 2.0 out of 5.0 by ctk2112 Service was good, but room needs updates
Carpet and drapes were stained and dingy. Room was a bit dusty. We guessed it was cleaned more than a few days before our visit.
October 16, 2014
Rated 5.0 out of 5.0 by MISTERJ56 very comfortable.
the access was very easy from the interstate. Seemed to be a vairly nice area and easy to walk to mall and other activities. very comfortable pillows and bed. Good breakfast.
October 15, 2014
Rated 4.0 out of 5.0 by 9107999M Good hotel at a fair price
Good hotel at a fair price. Nice staff. Very good location in downtown. Mall and many restaurants / bars within walking distance. Four miles from airport, shuttle available. Breakfast fair.
October 14, 2014
Rated 5.0 out of 5.0 by Travelingman07 Good bed, good sleep
Hotel is in a good location. Nice staff. Have stayed there on 5 different occasions. Only two complaints are room is painted too dark colors for my taste - I like bright. And bathroom ventilation is not too good, mirrors steam up - but that is a complaint I have about most hotels. All said, I will keep staying here.
October 12, 2014
Rated 3.0 out of 5.0 by TCT9465 Good service until you have a problem
Front desk and hotel staff are courteous and helpful. If, however, you have a problem that requires a manager's attention, the tone changes drastically.
October 10, 2014
Rated 5.0 out of 5.0 by Chris3661 Helpful employees
When we checked in we were 'short' several towels. Called, and they were immediately brought to room.
Also, desk clerks very efficient and polite.
October 7, 2014
Rated 4.0 out of 5.0 by vinnie 61 service .
the house cleaning staff were very good.also the front desk staff were very good. the breakfast was excellent.
October 6, 2014
Rated 5.0 out of 5.0 by Baggerbob Charleston, WV Visit
Had a very delightful stay at this hotel during a stopover in Charleston on our way to the Greenbrier. It was centrally located and a short drive from the restaurant we had chosen for dinner. The front desk staff were incredibly friendly and helpful...one lady even going to the rear of the hotel to retrieve a bottle of cleaning fluid I could use to treat some ink stains on my shirt and fingers.
October 3, 2014