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Rated 4.2 out of 5 by 515 reviewers.
Rated 5.0 out of 5.0 by great service My sisters and I had a great stay in Charleston, we were able to get up early and walk by the river and come back and have a nice breakfast, loved this so much. The bed was comfortable, I just do not sleep well anyways, so that is not a reflection on the mattress or pillows. Everyone was really friendly. They made our stay so enjoyable and were very easy to work with. August 31, 2015
Rated 5.0 out of 5.0 by Friendly, helpful front desk staff and breadfast staff We had questions about the Charleston area regarding our business visit. The front desk clerk was very helpful in providing the information we needed. Also at check in there was only on clerk however he was very quick and pleasant under the stress of the moment. The breakfast staff was also very friendly and service oreinted. August 30, 2015
Rated 4.0 out of 5.0 by Great staff The staff were great. Mattress was less than comfortable. Breakfast area was very nice. August 28, 2015
Rated 5.0 out of 5.0 by Great place to stay I stayed here because I had a conference across the street at the civic center. I was in a convenient location to the civic center, as well as places to have dinner. I was able to go 4-5 blocks away every evening for dinner. My room was clean and comfortable, and house keeping did an excellent job keeping up with my amenities. They also have a lot of perks that were nice. On Tuesday nights they have a happy hour where they give away beer and wine as appreciation to their guests. In August they have free pancakes for dinner. They also have free breakfast every morning, and it's pretty good with bacon, sausage, eggs, yogurt, breads, and milk and juices. There is 24 hour coffee and tea. The extras here are what makes the stay nice. The staff is very nice and they are always there to help you find a place for dinner or anything else you may need. I would recommend this hotel to a friend. August 27, 2015
Rated 5.0 out of 5.0 by Great stay when I was away I stayed for business and I was away from home. It was a scary experience to do on my own, but the hotel staff made the experience a good one. I loved the fitness room and the complimentary cookies. I also enjoyed the accessibility of the hotel to place I need to go. Overall, it was a wonderful experience. August 26, 2015
Rated 4.0 out of 5.0 by Going to Kentucky! My family stayed at the Inn in route to Berea Kentucky. I recommend The Holiday Inn Express and was pleased with the overall quality-price, cleanliness and continental Breakfast. Plus 8-12pm pancakes in August!! The lobby was comfortable and the internet was used and was fast. Very impressed by the quiet and the ease of check-in and check out. August 24, 2015
Rated 5.0 out of 5.0 by Comfortable room, great breakfast! Overall, a great hotel with friendly staff, a little difficult to find at night with poor signage! August 22, 2015
Rated 5.0 out of 5.0 by Passing through Charleston, WV I recommend this hotel. Great location with easy off/on highway access; free parking; courteous, helpful staff; clean room; and complementary breakfast. No pool. We arrived late and were just passing through Charleston, WV. August 21, 2015
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