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Rated 4.2 out of 5 by 486 reviewers.
Rated 2.0 out of 5.0 by poor quality cooling unit The air conditioning unit didn't work properly. The floor was wet by the unit and the room felt like a sauna all night. We were very uncomfortable. July 29, 2015
Rated 2.0 out of 5.0 Dissapointing Stay Disappointing stay - just could not get over the fact that the cleaning supplies used were not odorless. You have a lot of people with allergy's and that's not good. July 29, 2015
Rated 2.0 out of 5.0 Room standard We have stayed in quite a few HIE locations and this was definitely sub-par to what we have experienced in other locations. We were planning to stay in this location on our return trip and decided to cancel and stayed at the HIE in Parkersburg, WV instead. The room was outdated and not clean (marks on walls, damaged walls, old bathroom and old fixtures that looked quite outdated. July 29, 2015
Rated 4.0 out of 5.0 by Business Stay Room was clean and comfortable. Staff was polite and helpful. July 27, 2015
Rated 5.0 out of 5.0 by Great stay great stay, staff excellent , vary comfortable well maintained room , eveything worked. We have no complaints and would stay there in a heatbeat. July 26, 2015
Rated 5.0 out of 5.0 by My stay ant The Charleston Cicic Center Holiday Inn The location of the hotel was excellent for ease of access to malls, entertainment and eating establishments. The rooms were very quit and comfortable. The Staff was outstanding in all aspects. My stay was excellent and I would recommend this hotel. July 26, 2015
Rated 5.0 out of 5.0 by great service The moment we walked in the door, we felt welcomed. Staff were very helpful in getting a room quickly with the special requests we asked for. Room was clean, comfortable and easy to get to from parking lot. Beds were a little harder than we like...but did not have trouble sleeping on them. The free breakfast had a nice selection of items to choose from. Wish we could have stayed a second night! July 25, 2015
Rated 5.0 out of 5.0 by Extremely comfortable bed Was not sure of property but was very pleased with location to downtown and mall. Also I was extremely pleased with the comfort of the bed. One of the best I slept in. July 24, 2015
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