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Rated 4.2 out of 5 by 322 reviewers.
Rated 5.0 out of 5.0 by I'd Stay here again Very nice staff. Clean hotel. Easy access to interstate. Close to variety of places to dine. October 28, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise This was my first stay at this particular Holiday Inn Express in Charleston. I was pleasantly surprised. The location was easy to get to, the rooms were very comfortable, and the overall hotel appearance was bright and clean. October 27, 2014
Rated 5.0 out of 5.0 by Nice Room and staff Enjoyed my stay , room was comfortable and quiet. Got a great night sleep. Location was awesome. October 27, 2014
Rated 3.0 out of 5.0 by Not as good as other holiday inn's Ok the first and formost issue was the staff itself. They are rude and not very knowledgeable of there policies and or procedures for CLC or the ability to make reservations. I work for a large company and stay in hotels everywhere, and they had no idea how to check us in then had one reservation that was nonexistent at all even with the confirmation #?? Plus they rude for know reason . Normally the problem starts at the top, so I would check your management at this hotel. And I didn't have a fridge or microwave. Then to top it all off I had the largest stain on my bed sheet I had ever seen. Looked like urine or blood I didn't even sleep in the sheets, had to sleep on top. I would revamp the whole staff from the top down to make sure sll is as it should be for quality holiday inn employees. October 25, 2014
Rated 3.0 out of 5.0 by Good location Standard holiday Inn Express establishment in convenient location although surrounding area is not suitable for walking/exploring. October 22, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service Nice Place, easy access to the Civic Center. Nice and professional staff. Good Breakfast. Plenty of coffee at all hours. October 20, 2014
Rated 2.0 out of 5.0 by Service was good, but room needs updates Carpet and drapes were stained and dingy. Room was a bit dusty. We guessed it was cleaned more than a few days before our visit. October 16, 2014
Rated 5.0 out of 5.0 by very comfortable. the access was very easy from the interstate. Seemed to be a vairly nice area and easy to walk to mall and other activities. very comfortable pillows and bed. Good breakfast. October 15, 2014
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