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Rated 4.2 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by very comfortable. the access was very easy from the interstate. Seemed to be a vairly nice area and easy to walk to mall and other activities. very comfortable pillows and bed. Good breakfast. October 15, 2014
Rated 4.0 out of 5.0 by Good hotel at a fair price Good hotel at a fair price. Nice staff. Very good location in downtown. Mall and many restaurants / bars within walking distance. Four miles from airport, shuttle available. Breakfast fair. October 14, 2014
Rated 5.0 out of 5.0 by Good bed, good sleep Hotel is in a good location. Nice staff. Have stayed there on 5 different occasions. Only two complaints are room is painted too dark colors for my taste - I like bright. And bathroom ventilation is not too good, mirrors steam up - but that is a complaint I have about most hotels. All said, I will keep staying here. October 12, 2014
Rated 3.0 out of 5.0 by Good service until you have a problem Front desk and hotel staff are courteous and helpful. If, however, you have a problem that requires a manager's attention, the tone changes drastically. October 10, 2014
Rated 5.0 out of 5.0 by Helpful employees When we checked in we were 'short' several towels. Called, and they were immediately brought to room. Also, desk clerks very efficient and polite. October 7, 2014
Rated 4.0 out of 5.0 by service . the house cleaning staff were very good.also the front desk staff were very good. the breakfast was excellent. October 6, 2014
Rated 5.0 out of 5.0 by Charleston, WV Visit Had a very delightful stay at this hotel during a stopover in Charleston on our way to the Greenbrier. It was centrally located and a short drive from the restaurant we had chosen for dinner. The front desk staff were incredibly friendly and lady even going to the rear of the hotel to retrieve a bottle of cleaning fluid I could use to treat some ink stains on my shirt and fingers. October 3, 2014
Rated 5.0 out of 5.0 by A pleasant stay For the most part it was a very pleasant experience. Our room was very clean and the shower felt amazing. There were plenty of toiletries and towels. We usually opt out for housekeeping but forgot this time. They were very respectful about our belongings. My only complaint is that there wasn't a minifridge in the room and that the gym didn't have a lot of stuff in it. Otherwise, everything was extremely pleasant. I intend to stay there again the next time I'm in town (We actually made the reservation already) October 2, 2014
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