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Rated 4.2 out of 5 by 392 reviewers.
Rated 4.0 out of 5.0 by Great service and location. Great experience with hotel personnel and location. Within walking distance to Civic Center, Municipal Building, shopping, and dining. February 26, 2015
Rated 4.0 out of 5.0 by Some Suggestions Overall the guest room and bathroom were clean and well stocked for our visit. However, the lighting in guest rooms was very dark. Also, a ventilation fan in the bathroom would be beneficial. February 24, 2015
Rated 5.0 out of 5.0 by Clean, recently remodeled This hotel was remodeled since the last time that I stayed there. The room was much nicer. February 23, 2015
Rated 3.0 out of 5.0 by Met my expectations This hotel is your standard Holiday Inn Express. I consider it to be a value for the price paid. February 23, 2015
Rated 4.0 out of 5.0 by Great Staff and facilites We had to book this hotel last minute due to weather. So I was glad we had a room. We were coming down for a conference and came a day early. There was a disaster in the area, so we were fortunate to have a room. We have been to the hotel before and enjoyed our stay each time. I was grateful that they were accommendating to the people affected by this disaster. First issue was no heat. This was not the staff's fault. The weather caused an outside spigat to freeze and bust. Flooding the two rooms beside ours. The breaker for the two rooms that they turned off was connected to our heat as well. Problem solved. No ill effects. The other issue was the other guests. Which also is something of no fault of the hotel. There was noise in the hall until 2:30 am. February 23, 2015
Rated 5.0 out of 5.0 by OK The only problem was the air conditioning system/heat system is too noisy. I couldn't sleep good February 19, 2015
Rated 5.0 out of 5.0 by Comfortable room and friendly staff. Everything was clean and comfortable. Breakfast was good. Staff were very friendly and accommodating. February 17, 2015
Rated 4.0 out of 5.0 by Pleasant stay for Bob Seger concert The Tuesday evening happy hour was a very nice touch. We appreciated the free cocktails. It afforded us the opportunity to meet Julie ( the hostess) who went out of her way to suggest local restaurants for our pre-concert dinner. Randy, the shuttle driver, was most accommodating and friendly. He helped to make our trip stress free. The lady from the accounting office who was bartending ( I forget her name) was also very helpful and friendly. The breakfast line was very poorly organized and thought out. Although the selection was excellent, all the items which needed heating were at the beginning of the line. This created a logjam of guests many of whom were not desirous of waffles, eggs, toast and bagels. Those items should be at the end so that those who only wanted juice, coffee, and a hardboiled egg (for example), could "grab and go. Overall, however it was an excellent stay and we will gladly return. February 16, 2015
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