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Rated 4.2 out of 5 by 399 reviewers.
Rated 3.0 out of 5.0 by Comfortable bed: good breakfast: The room was a nice size. But did not have a microwave or fridge. Breakfast was good. Bathroom mirror was dirty when I checked in and was never cleaned during my stay. Dust laying heavily on the cabinets in the bathroom. Hallway floor needed swept and there was rubber gloves laying on the floor. Other then good location near Civic Center, I would not have stayed here. March 4, 2015
Rated 5.0 out of 5.0 by Clean guest rooms The guest rooms were very clean and the bed was very comfortable. The hotel personnel were very helful and accomodating during ur stay. March 4, 2015
Rated 5.0 out of 5.0 by Great bed and a happy environment. Very comfortable stay. The building is nice in appearance and the rooms very clean. Elevators moved well even with 6 floors. March 3, 2015
Rated 4.0 out of 5.0 by Ease of finding and sounds I had difficulty locating the hotel. I believe you need a larger sign, however that may not be possible due to zoning restrictions. Your staff was awesome, every one of them needs to know they made my stay extremely comfortable. They abunded in friendliness, were easy to talk to and made your hotel shine. At 3:00 am the first night someone knocked on the door for the room next to me extremely loud. Around midnight of the next night folks were very loud roaming up and down the hallway. This could be because I was on the ground floor...but a "quiet" time notice possibly wound have handled this. The last night I heard nothing and slept all night long. Again I just want to stress that your staff needs to be applauded for the way they treated me. Staff are the backbone of any business and they exceeded expectations in all areas. March 2, 2015
Rated 4.0 out of 5.0 by Desk staff front desk staff were great had some pretty late nights and they were great March 1, 2015
Rated 5.0 out of 5.0 by Convenient downtown location Hotel and room was clean and well laid out. Soundproofing for halls and room to room was not as extensive as it could be, but not obnoxiously loud even with a group a cheerleaders having rooms on the same floor. Breakfast buffet was fairly typical, but certainly nothing special. Staff was friendly, but I had to wait on them to appear for both check-in and check-out. One of service staff had to find someone for me to checkout. Parking is free and location is close to Civic Center and other downtown venues. No indoor pool if that is important. Would have been a plus since we met up with our son and grandchildren. February 27, 2015
Rated 4.0 out of 5.0 by Quick in and out, everything you need I stay here regularly when in Charleston. I often arrive late after a long drive and this hotel is very fast from highway to parked to in my room. Just the basics but that is all I ask. This is not a destination hotel for me, just a functional and effective place to overnight on business trips. Wifi is free and generally quick. This is an older property but management seems to always be upgrading and maintaining. This is a busy place, seems to be fully utilized much of the time so they are doing something right. February 26, 2015
Rated 4.0 out of 5.0 by Great service and location. Great experience with hotel personnel and location. Within walking distance to Civic Center, Municipal Building, shopping, and dining. February 26, 2015
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