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Rated 4.2 out of 5 by 371 reviewers.
Rated 4.0 out of 5.0 by overall nice stay only issue was at check in---food was very good---- room was very comfortable----morning staff were very pleasant and made my frown of the evening pass on to a smile-- January 17, 2015
Rated 4.0 out of 5.0 by Descent Stay The staff were very nice, although the phone when calling for a wake up call did not ever answer. It was a little noisy due to being right beside the high-way. The bathroom was not the cleanest, I'm guessing the floors weren't swept enough due to hair (not mine) on the floors. The bed was nice, it had a feather like pad on to make it comfortable, but throughout the night it seemed harder and harder. Breakfast was nice, a gentlemen preparing and putting the food out was extremely nice and cleaned the whole time I was there. Overall it was a good stay, I would stay there again. January 14, 2015
Rated 4.0 out of 5.0 by Staff The morning breakfast staff was very delightful and interacted with the guests. He filled all the request made by our group of 9. The front desk staff was very polite and efficient. January 14, 2015
Rated 5.0 out of 5.0 by good stay The night front desk guy was very helpful. The only recommendations I have is queen size beds and refrigerator in room would have made it an excellent stay. January 12, 2015
Rated 4.0 out of 5.0 by Comfortable Good location, near shopping and restaurants. Comfortable and clean accomodations. Breakfast very ordinary. Tuesday night receptions are nice. January 5, 2015
Rated 4.0 out of 5.0 by Clean room and hotel The room was very clean with updated furnishings. There was quite a bit of outside noise from the road, but quiet within the hotel itself. January 1, 2015
Rated 3.0 out of 5.0 by meh The rooms were nice and clean. Complimentary breakfast is great, although I wish news was on TV instead of a murder mystery series from 1989. Staff not as friendly or attentive as I'm used to. December 30, 2014
Rated 5.0 out of 5.0 by Staff was excellent I would recommend this hotel to everyone, staff was great, rooms very clean and spacious and the breakfast bar was wonderful. I look forward to staying again when ever I'm in Charleston WV :) December 26, 2014
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