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Rated 4.2 out of 5 by 423 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay Our visit to Charleston, WV for annual business lead us to the Holiday Inn Express. It was our first stay, but it will not be the last. The service from check-in to checkout was superb. The hotel smelled fresh and everything was clean. I would definitely recommend this hotel. April 15, 2015
Rated 4.0 out of 5.0 by Clean room - Airport access This hotel is a decent Holiday Inn - Express. Nothing special but a clean room with free airport shuttle. That's all I was looking for as I was stuck in Charleston, WV for the night. There are a few restaurants within walking distance to the hotel. April 14, 2015
Rated 5.0 out of 5.0 by Clean and comfortable hotel The hotel is very clean and seems to be up to date. The room had no dark spots or areas in the bathroom or on the ceilings as I've noted in other hotels. The room did appear to be up to date. All of the amenities were functional and clean. The bed was comfortable as was the room temperature. I needed the shuttle at the spur of the moment and was accommodated. Very friendly staff. I did forget an item in my room when checking out. I returned later and was helped by the front desk staff as well as the housekeeping staff - both very friendly. April 10, 2015
Rated 5.0 out of 5.0 by Great place for quick overnight stay I had arrived at the Charleston Yeager Airport just before midnight on Sunday evening, April 5th. Made a reservation to spend the night at this property because I knew I would be too tired to drive 1.5 hours south to Athens that late at night. Though I arrived so late, the shuttle service came to pick me up at the airport and got me to the hotel safely. After that, my room was on the first floor and I was able to get to it quickly. After a long day of flying, I really appreciated how quick I was able to do all of this. Breakfast in the morning was fantastic, as usual. Thanks! April 10, 2015
Rated 5.0 out of 5.0 by Nice place Overall a great place to stay. Staff was friendly and helpful, room was clean and comfortable. April 8, 2015
Rated 3.0 out of 5.0 by Dirty room including trash behind the tv stand! There was what appeared to be milk or something sumilar on the walls and there were several pieces of trash behind the tv stand. Beds were clean but not very comfortable! Appeared to be very worn. Bathroom floor was dirty and sticky. Breakfast was the best part! Staff upon checking in and out were not very helpful or knowledgeable ! April 7, 2015
Rated 5.0 out of 5.0 by going above and beyond to please the customer The staff went above and beyond to please me after I showed up a day early. Luckily they had a room available and changed rooms around so that I would not have to check out of one room and back into another for the next night. They were just friendly people. When I decided that I wanted to order in instead of going out, the front desk had several menus of local restaurants. The price for a hotel with the proximity to the Civic Center, restaurants and the mall like this one has is a really good deal. I've stayed at others nearby that were a lot more expensive and this one is just as nice. April 6, 2015
Rated 5.0 out of 5.0 by Good night sleep Was tired after a long day, and just looking for a nice quiet room. Was as expected - good April 4, 2015
  • 2015-04-17T10:43:00.842-05:00
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