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Rated 4.2 out of 5 by 397 reviewers.
Rated 5.0 out of 5.0 by Great bed and a happy environment. Very comfortable stay. The building is nice in appearance and the rooms very clean. Elevators moved well even with 6 floors. March 3, 2015
Rated 4.0 out of 5.0 by Ease of finding and sounds I had difficulty locating the hotel. I believe you need a larger sign, however that may not be possible due to zoning restrictions. Your staff was awesome, every one of them needs to know they made my stay extremely comfortable. They abunded in friendliness, were easy to talk to and made your hotel shine. At 3:00 am the first night someone knocked on the door for the room next to me extremely loud. Around midnight of the next night folks were very loud roaming up and down the hallway. This could be because I was on the ground floor...but a "quiet" time notice possibly wound have handled this. The last night I heard nothing and slept all night long. Again I just want to stress that your staff needs to be applauded for the way they treated me. Staff are the backbone of any business and they exceeded expectations in all areas. March 2, 2015
Rated 4.0 out of 5.0 by Desk staff front desk staff were great had some pretty late nights and they were great March 1, 2015
Rated 5.0 out of 5.0 by Convenient downtown location Hotel and room was clean and well laid out. Soundproofing for halls and room to room was not as extensive as it could be, but not obnoxiously loud even with a group a cheerleaders having rooms on the same floor. Breakfast buffet was fairly typical, but certainly nothing special. Staff was friendly, but I had to wait on them to appear for both check-in and check-out. One of service staff had to find someone for me to checkout. Parking is free and location is close to Civic Center and other downtown venues. No indoor pool if that is important. Would have been a plus since we met up with our son and grandchildren. February 27, 2015
Rated 4.0 out of 5.0 by Quick in and out, everything you need I stay here regularly when in Charleston. I often arrive late after a long drive and this hotel is very fast from highway to parked to in my room. Just the basics but that is all I ask. This is not a destination hotel for me, just a functional and effective place to overnight on business trips. Wifi is free and generally quick. This is an older property but management seems to always be upgrading and maintaining. This is a busy place, seems to be fully utilized much of the time so they are doing something right. February 26, 2015
Rated 4.0 out of 5.0 by Great service and location. Great experience with hotel personnel and location. Within walking distance to Civic Center, Municipal Building, shopping, and dining. February 26, 2015
Rated 4.0 out of 5.0 by Some Suggestions Overall the guest room and bathroom were clean and well stocked for our visit. However, the lighting in guest rooms was very dark. Also, a ventilation fan in the bathroom would be beneficial. February 24, 2015
Rated 5.0 out of 5.0 by Clean, recently remodeled This hotel was remodeled since the last time that I stayed there. The room was much nicer. February 23, 2015
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