Rated 4.1 out of 5 by 284
Rated 4.0 out of 5.0 by Gizzard Not bad, we would stay again.........
We were there for the Antiques Roadshow, for which we had tickets....Could not have been any more convenient, right across the street. When we checked in on Friday evening, we were treated like old friends. The hotel itself is a bit dated. The carpet and flooring could, possibly stand a good cleaning or replacement. But the room was comfortable, and quiet, even if it was on the street side. The breakfast was the typical stuff you get everywhere, nothing special. But the man who was working the dining area was just flying about. He kept everything clean, filled, and organized. Several times we saw him go the extra little bit to help folks, like finding ice for one lady, and finding a tray for another who was taking cereal and so on back to her kids in the room. All this, and he was most friendly and cordial. Give him a thank you for us. also, all the housekeeping staff we encountered were just the same friendly and cordial. too many times we travel to place where the housekeepers don't even acknowledge you. Overall, it was, for us, a comfortable, restful enjoyable experience
August 22, 2014
Rated 5.0 out of 5.0 by Magn6 Totally enjoyable stay
Our stay at the Charleston Holiday Inn Express was a great experience. Everyone was very helpful and friendly...We were very comfortable in our room, enjoyed the free breakfast and the convenience of being close to so much.
We recommend staying here if your visiting Charleston. Our experience was excellent...
August 22, 2014
Rated 4.0 out of 5.0 by Gfrances Friendly and helpful staff
Overall, all was excellent... staff, cleanliness, breakfast and exceptional convenience to the Civic Center... simply walk across the street.
It was "freezing" in lobby and breakfast room. Room temperature was difficult to regulate ... whenever the air conditioner came on the room became very cold, then returned to comfortable. I feel the cost was high for 1. Charleston, WV and 2. for only one double bed.
August 21, 2014