Rated 4.2 out of 5 by 454
Rated 5.0 out of 5.0 by Mamawch You Can Always Depend On Holiday Inn
Same great service that you would expect at the Holiday Inn. The staff was nice, the room clean and comfortable, and the breakfast varied and delicious. Thanks!
May 30, 2015
Rated 5.0 out of 5.0 by jimincincy convenience and amenities make for a great deal
This hotel is my favorite in Charleston, WV.
I attend concerts at the Clay Center and I have always found this hotel to be a good value and a great location.
It is just off the highway and near to the Civic Center and major shopping.
I have always found many out-of-town concert-goers and musicians staying at this hotel for West Virginia Symphony Orchestra concerts.
The hotel is clean with free parking and gorgeous lobby and common areas.
They treat everyone well with friendly service, but I also felt specially recognized as a Gold/Platinum member over the years and this year was no different.
A great night's sleep on a good, clean mattress and pillows that invite your Zzzzzzz's.
The only disappointment this year was the fact that there was no shuttle service to the Clay Center for the concert as in previous years.
The price is right and although I did not take advantage of it this time, there is a very nice hot breakfast buffet included.
I will be returning here the next time I'm in Charleston.
May 28, 2015
Rated 5.0 out of 5.0 by spl traveler Eco-Friendly Practices
When leaving for the day to attend a conference, the towels that we used were hung up according to the instructions to save them for a second use. When we returned, new towels were in the bathroom. However, some were not replaced and we ran out of toilet paper in the middle of the night.
May 27, 2015