Rated 4.2 out of 5 by 423
Rated 5.0 out of 5.0 by thecause7 Great Place to Stay
Our visit to Charleston, WV for annual business lead us to the Holiday Inn Express. It was our first stay, but it will not be the last. The service from check-in to checkout was superb. The hotel smelled fresh and everything was clean. I would definitely recommend this hotel.
April 15, 2015
Rated 4.0 out of 5.0 by BenOKC Clean room - Airport access
This hotel is a decent Holiday Inn - Express. Nothing special but a clean room with free airport shuttle. That's all I was looking for as I was stuck in Charleston, WV for the night. There are a few restaurants within walking distance to the hotel.
April 14, 2015
Rated 5.0 out of 5.0 by jenn1234657 Clean and comfortable hotel
The hotel is very clean and seems to be up to date. The room had no dark spots or areas in the bathroom or on the ceilings as I've noted in other hotels. The room did appear to be up to date. All of the amenities were functional and clean. The bed was comfortable as was the room temperature. I needed the shuttle at the spur of the moment and was accommodated. Very friendly staff. I did forget an item in my room when checking out. I returned later and was helped by the front desk staff as well as the housekeeping staff - both very friendly.
April 10, 2015