Rated 3.9 out of 5 by 128
Rated 2.0 out of 5.0 by GaryJ70 Poor overall experience
Were given a room initially that had not yet been cleaned as bed was unmade and there were pills left on the bathroom counter near the sink. Given another room but toilet was stopped up. Called desk and they brought plunger for me to us rather than doing it for me. Asked evening manager for local eating establishments and was told there were some in nearby mall area but only pointed in direction of mall ...not very helpful and not hospitable. Overall the worst experience we have had at a Holiday Inn Express despite numerous stays at others over the years.
December 6, 2013
Rated 2.0 out of 5.0 by Davit2013 Bad night
I had a bad night, cold and flu plus the AC unit wasn't working properly. Very noisy, cold air and even the staff person wasn't capable to fix it. All of that after midnight.
A bad night.
December 1, 2013
Rated 3.0 out of 5.0 by Music61 Very Outdated
Worst Holiday Inn I've stayed in. Hotel, although clean, was very outdated. Not nearly up to Holiday Inn standaeds related to bedding, blankets, linens. Parking, although free, was terrible - very limited. There was no heat in the bathroom, which was on the opposite end of the room.
There are many other better choices in downtown Charleston.
November 25, 2013