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Rated 4.2 out of 5 by 172 reviewers.
Rated 4.0 out of 5.0 by Convinent Hotel in Kanawha City, WV Good Value and friendly staff makes this a good destination when visiting the Charleston, WV area. August 31, 2015
Rated 4.0 out of 5.0 by Probably good for some, not for me The hotel is fairly new, clean and well kept. My room was nice with 2 beds, sofa, fridge, microwave, etc. Location is good, convenient to the interstate and many restaurants. Breakfast area was spacious with good choices and clean. However, it backs up VERY close to the highway above. I don't know if it was that or something in the building, but the floor of my room towards the exterior wall shook/vibrated the whole time. (didn't really feel it in bed, so it didn't disturb sleep). The hotel wifi is totally useless. This is a must for me, as I need to do client work in the evenings. It was so incredibly slow. I called the tech support line and after checking things, they said "there is not enough bandwidth at that location". I noted it to the front desk twice, and they acted like that was the first they had ever heard it. It was even suggested that "maybe the web page I went to was slow". I was there for 4 days, I attempted more than one website and various times of the day. I demonstrated on THEIR computer in the "business center" that it took 4.5 minutes for the Holiday Inn registration page to fully open. August 29, 2015
Rated 5.0 out of 5.0 by friendly staff They always smile when they see you come in. If you stay more than once they even remembered your name. The beds are very comfortable and the rooms are clean. I always stay here when I am in town. August 27, 2015
Rated 4.0 out of 5.0 by Great Hotel Stay The initial booking of our rooms was great. Person who took the call was very helpful and made sure that our large family got the adjoining rooms we requested. Staff was friendly and helpful when we were there and even made sure we had a crib in our room. The room was clean and had everything that we needed. The beds were fine and the breakfast was good. Pool was clean and our kids enjoyed it. Overall appearance was nothing spectacular and it was a bit hard to find the building but those really are minor complaints. The hotel was very well run and met or exceeded all of our expectations. Staff really was the highlight. August 25, 2015
Rated 5.0 out of 5.0 by August Visit Excellent overnight stay while traveling. Easy on and off highway. Quick checkin and great staff. August 24, 2015
Rated 5.0 out of 5.0 by Trip South Very good, just a little expensive. We had dinner next door and they gave us 10% off. Food was great. Staff was very nice. Went to Capital building and toured the museum there. Was Great! August 23, 2015
Rated 5.0 out of 5.0 by BY GOD WEST VA. Staff was great. Room was good. Breakfast was very good. Great location to view the Mts. Would visit again! August 22, 2015
Rated 5.0 out of 5.0 by comfortable bed we had a great stay, and would recommend this motel. the breakfast was great, the room was comfortable and clean. August 19, 2015
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