Rated 4.0 out of 5 by 64
Rated 4.0 out of 5.0 by gvillesmiths It was ok
This property needs to be updated. The reception area was nice, but the rooms were a little shabby. However, the staff was excellent and very friendly.
July 25, 2014
Rated 3.0 out of 5.0 by Chris 255 Good location.... but.....
I have stayed here before and gave all 5 stars, etc. This last visit was not so good. Absolutely no parking available. The desk clerk suggested the adjacent lot but that has NO lights for security. This time I had a room facing the Interstate. Noise level was high. Sausage links at breakfast were like cooked copper tubes. Milk had an expiration date of THAT DAY!!. The minimum wage breakfast attendant really did not want to be there, and it showed. But previous visits were great. I will stop again. Price was $40 more than another HIExp about 6 miles farther west. Desk clerk did not recognize me as a Platinum Member. I had to ask for the extra points at check out. Lobby is cramped if more than three guests checking in at same time. Building is not designed well on ground floor. Parking lot is shared with another hotel. Arrive early, or risk parking in an unlit (dirt) area.
July 21, 2014
Rated 5.0 out of 5.0 by Evie61 Comfortable Bed, Clean Room but Breakfast Employee not so Friendly
The beds were very comfortable and the room was clean. When we went to breakfast at 6:50 a.m. there was Sausage Gravy but no biscuits because they were not ready yet. Employee did not appear to care whether items were out or not. Everyone had to wait. Breakfast was suppose to be from 6:30 a.m. to 9:30 a.m. May need to start preparing earlier to have items out on time. We did not receive anything special for being a Club Member at your facility compared to others that we have stayed at. We usually receive a small gift bag with goodies and water bottles.
July 16, 2014
Rated 5.0 out of 5.0 by MayTech MayTech
Well suited our needs and was confortable. Enjoyed the Geocaches near by.
July 13, 2014
Rated 5.0 out of 5.0 by Rocky River Clean room and good breakfast
We spent a night in the Holiday Inn Express while traveling on vacation. The front desk clerk was friendly and efficient. The room and bathroom were clean and comfortable. In future at this Holiday Inn Express, I will request a room not facing the highway. The rooms not facing the highway are much quieter.
July 2, 2014
Rated 5.0 out of 5.0 by ttmc Travel
The hotel was a good place to stay and easy to get to off of the highway. The beds were comfortable and the hot tub was a nice feature after driving all day.
July 1, 2014
Rated 4.0 out of 5.0 by Hotstepper June stay over
This hotel was conveniently located as a half way point coming back from vacation. We just needed a stopping point. The hotel was quite and staff was friendly. The hotel was average for a HIE. I've been to numerous locations and this one will not stand out from the others. The property is a little dated/worn and probably caters to out of town workers. It served its purpose and was priced a little higher than I expected.
July 1, 2014
Rated 4.0 out of 5.0 by Bearf Good location
Inn was at the location I needed. Was not as nice as many of the IHG properties I've stayed in, but it was better than a lot of other hotels in the area. Staff was helpful. They had a water leak in the roof but no mice person, so the lady doing the laundry was using towels and a garbage can to catch water.
June 29, 2014