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Rated 4.1 out of 5 by 152 reviewers.
Rated 4.0 out of 5.0 by Great service, kids enjoyed the pool, and good breakfast We stayed at this hotel as we were passing through the area. The front desk attendant was friendly and helpful for our late-night arrival. The room was comfortable and the kids enjoyed the breakfast and pool the next morning before continuing on our road trip. June 26, 2015
Rated 4.0 out of 5.0 by Family Birthdays and Reunion Excellent breakfast and nice rooms. Plumbing problems with toilet overflowing. Double check to make certain that you reserverations are kept in the computer system. June 24, 2015
Rated 5.0 out of 5.0 by Great Stay! Great Staff there ! Very friendly. Standard room bathroom is a little small and needs better lighting. Parking is tight with parking lot being shared by the hotel next door. Larger vehicles and ones with trailers will have an issue. June 22, 2015
Rated 5.0 out of 5.0 by Very friendly for my long term stay I'm so happy I received an email to remind me to review this HI express stay. I travel for my company Fugro Roadware for long stretches at a time. I stayed here for 5 weeks nearly consecutively. Even though this hotel has limited facilities, its the staff and the way you feel comfortable and welcomed that made it excellent for me. Also even tho this seems minor, the breakfast area was well stocked, clean and always had things there for guests, They include high quality greek yogurt and extra fixins for your oatmeal. flavored creamers and chilled half and half. Coffee always full. They leave lots of fruit out all the time, even bananas. you can go down anytime and watch tv and they have condiments and silverware and tray of cookies! So its a small place with your basics but the staff does everything they can to make you feel special and appreciated, June 18, 2015
Rated 2.0 out of 5.0 by Poor Room We stayed on the second floor. The floor was shaking all night, not too bad in bed but working at the computer desk was next to impossible because of the shaking (compressor of some sort?) Complaint to front desk was ignored. June 8, 2015
Rated 5.0 out of 5.0 by Mini vacation First Rate Service! Very clean with excellent staff. The breakfast area was very clean with a most pleasant attendant. Excellent food choices. Will definitely stay here again if ever in the area. June 6, 2015
Rated 5.0 out of 5.0 by Friendly staff and great breakfast. My stay at the Kanawha City Holiday Inn Express was very enjoyable. The staff was very friendly, courteous and accommodating. The free breakfast was great. The mattress was a little firmer than I like but I slept well enough. Thank you for a very pleasant stay. June 5, 2015
Rated 5.0 out of 5.0 by Comfortable accommodations and good service We had a good visit at this hotel and would stay here again. The rooms were clean and comfortable and everything worked well. The food was good and the staff attentive. June 3, 2015
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