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Rated 4.3 out of 5 by 345 reviewers.
Rated 2.0 out of 5.0 by Below average for a Holiday Inn Express I've stayed at this Holiday Inn for business a few different times in the past half year. It is decent but below average for what I expect from Holiday inn Express. The rooms are okay but feel dated. The internet is awful. I was in another country the week before and stayed in a bed and breakfast one night in a small village on a mountain in a national park. Their 1-bar of wifi was faster than the wifi at the Holiday Inn. It's pretty disappointing. If you just need a place to rest your head while on business, this place is adequate. I only continue to stay here because it is the closest holiday inn hotel to my place of work and I like their rewards. Otherwise I would try another hotel across the street. If you are traveling for leisure, I would recommend finding a different hotel. May 2, 2016
Rated 5.0 out of 5.0 by Great service! I always get great service here! They are the best at making my out of town experience the best it can be. And, overall the hotel is pretty good shape. May 2, 2016
Rated 5.0 out of 5.0 by Exactly what I needed Classic Holiday Inn and Express. Easy to check in, clean quiet room, well lit parking lot, fast internet WiFi, and good break fast served in the am. Also good location in South Charlotte, near Interstate 77. April 29, 2016
Rated 4.0 out of 5.0 by Comfortable bed and great service. Couldn't get the AC to make the room quite cool enough, the elevator is very slow when you're waiting in the lobby, and the shower heads in the bathrooms need to be higher...otherwise a good hotel. April 25, 2016
Rated 4.0 out of 5.0 by Good location Good location, thought price was high, only one elevator which made the wait longer April 25, 2016
Rated 4.0 out of 5.0 by Great staff, reservation and checkout a problem. Before arriving at the hotel, I needed to change my arrival date due to a schedule change. The website was unable to make the change and two phone calls to get it done. The staff was courteous but the process was cumbersome. In fact, I had already researched an alternate hotel if the situation wasn't resolved quickly. It was fixed and the stay was pleasant until checkout when the computer would not accept my credit card even after repeated attempts. I wound up paying with my personal card and now have to go through a reimbursement procedure for no reason. April 21, 2016
Rated 5.0 out of 5.0 by Happy to have selected this location Easy access, from freeway, busy area, but location was not noisy, appearance of hotel when arriving was pleasant and pleasing and made me feel glad to arrive. Staff was very pleasant. Bed comfortable and I slept well. April 18, 2016
Rated 5.0 out of 5.0 by GOOD My stay at this hotel was as expected and the same as any other Holiday Inn Express April 11, 2016
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