Rated 4.1 out of 5 by 56
Rated 3.0 out of 5.0 by Gary6534 Not Quite Up to Other HIE's We Have Stayed
The staff was great and the breakfast quite good. Cleanliness was good too. However, the pillows were the "spongy" kind, not quite up to HIE quality. Also, the Fitness Room has no separate thermostat from the pool and it was quite hot, I would estimate in the high 80's, Finally, the shower stalls had no soap dishes, hand grips, or towel bars. Never the less, we hand a restful nights sleep and a good breakfast. I would recommend it with these cautions.
December 5, 2013
Rated 5.0 out of 5.0 by JustAStopOver Great place to stop!
Our family has stopped at this hotel several times and we've never been disappointed. We were traveling late from Cols. OH to Augusta GA and considered pushing on to Columbia, SC, but my kids insisted on staying at the Arrowood Holiday Inn Express.
Arrived at 9 PM and our checkin papers were ready and in my hands in 3 minutes. Christmas decorations were great and our room was clean and comfortable. Kids and I had fun splashing in the pool for a bit after a long day's drive.
Staff was friendly and helpful all around, from the nice man about to retire that chatted with my daughter and me to the wonderful lady singing as she took care of everything at the breakfast buffet.
Breakfast is delicious - kids love the automatic pancake machine - fresh scrambled eggs, sausage, biscuits and gravy, cereal, yogurt, and fruit available to go as needed.
We highly recommend this hotel. Thanks to the staff for a great experience
December 1, 2013
Rated 5.0 out of 5.0 by moreserviceforthebuck Great staff at Arrowood
Your staff is top notch! They make you feel comfortable and at home. They go out of their way to make sure your stay is the best. The recent addition to your staff, Coy is a big win. She has great attitude and very pleasant to be around. This is a great addition to your staff. Good job!
Ohio State Buckeye fan!
November 10, 2013